Despite our very high expectation with this hotel after reading all the positive reviews (with a #2 ranking), we were still impressed by this hotel.
The location is good. It’s outside the city wall on the other side of the river. It is nested in a quiet residential area. However it’s only a short 5-minute walk to night bazzar or a short tuk tuk ride to anywhere in Chiang Mai. Normally in Thailand I fear tuk tuks as many drivers try to rip you off, and I hate bargaining. But the staff at Ramping Village ordered multiple tuk tuks and negotiated a fair price for us during our stay.
The service was simply exceptional, and not seen even in most 5-star hotels. Everyone I met was warm, friendly, professional and efficient, but Wi and Wan were especially helpful during our stay.
We arrived in Chiang Mai quite late and were going on a hiking trip the next day. The nearby pharmacy/supermarket was closed so we were unable to get sunscreen and insect repellent. When the reception staff found this out, they provided us with insect repellent from the hotel supply. The assistant manager even offered us her own personal sunscreen (from her handbag) for us to use! We were blown away.
There was another time when we sat down in the lobby, someone came and turn on the fan for us!
The breakfast was also very memorable. Imagine being served king prawns for breakfast! The array of hot selection and freshly made omelets were delirious. And the selection of fruits was amazing; the mangos and melon there were the best I ever had.
There are so many other great things about this Ramping Village. Guests can enjoy FREE use of raincoats, umbrella, WIFI internet and bicycle. It has a great clean resort-style swimming pool and a brand new western supermarket nearby.
There were two minor issues during our stay, but of no fault of the hotel.
First, the room we were initially given was full of mosquitoes. I think this is quite common in Chiang Mai as it is rural. We unsuccessfully try to get rid of them ourselves, we went back to the reception. We were immediately given another room that was insect free.
Second, we booked a day trip through the hotel. The company was called Chiang Mai TIC. It was the worse day trip experience we have had. The transport was absolutely dangerous. They put 12 mostly well-built tourists on the back of a pickup truck that can probably sit only eight. I was sitting at the edge and almost felt out many times while we were on the highway. For the price we paid (1200B each), we deserved at least safe and comfortable transport. Last year I went on a similar day trip booked through Raming Lodge, we had a private tour (with only two of us in the van), traveled in a safe air-conditioned van with seat belts, for the exact same price. But this is of no fault to the hotel. When picking day tours, try to go with companies offering “van” rather than “pick-up truck” transport
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