My wife with a design background thought it was beautiful. Incredible eye for detail - the interior design of the rooms, the building and furnishings. Seamless blend of Northern Thailand, Morrocco & India - upmarket bohemian hippy luxe.
Before going out to the night / walking market & as the sun set we loved our self service tea, fruit & biscuits on the daybed & big pillows by the pool amidst a myriad of candles by the pool, tables, in trees. Really know how to set the scene & evoke a mood.
Excellent neighborhood - great to ride around on the provided push bikes. Best area of Chiang Mai.
The service was poor and lacking. No real interest in assisting or serving. Only did the basics. What I found most frustrating was the lack of being able to communicate. No-one at the hotel had adequate English so you couldn't ask anything that required a conversation. There was no information in the rooms about the hotel so it was difficult to find out what they offered or recommended near by. Also, we ordered a scooter and told reception we would be back in an hour because we were going to lunch. We were not informed till later that they required our passport to leave the scooter. had not been informed there were documents. When we arrived back there was no sign of the scooter. There was also confusion about booking the hotel car (which picked us up on arrival) back to the airport. We arrived down stairs to find a taxi and asked about the hotel car taking us. The staff member became angry and walked off in a huff! Not a great way to end the stay.
The things our daughter liked: The set-out was very nice - well thought out :) The foyer was very breathtaking in all of the many hotels - resorts I have stayed in, the lobby was beautiful,Ioved the double bike. I didn't use the pool more a feature but quite nice. Over all,it has it's ups and downs as many hotels,if you're looking for a Moroccan - French boutique nice simple and small hotel.
The rooms were pretty noisy. With the fan off we were woken by dogs and music every morning.
Breakfast was ok. The donuts decadent and nice, juice fresh on 2 out of 3 days good. There was some confusion about being vegetarian with one morning receiving lettuce and tomato for breakfast!
For vegetarians a fab place to eat is Khun Churn. Soi 17
Coffee lovers Ristr8to is best - so good. Owner trained in Sydney & makes a flat white equal to best in Melbourne & Sydney.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.