I wouldn't call this hotel "nice", but it is still my top choice in Chiang Mai. If you are in town only for a short holiday, you may like something more luxurious or more atmospheric in a western sense. However the this is a 100% Thai style hotel, old fashioned, and quite comfortable for those who spend an extended amount of time in Thailand.
Things in Thailand can often be difficult... exhausting... frustrating. Things often appear to be good or pretty on the surface but with little substance beneath. Service can be polite, sweet, promising... but then nothing actually gets done. Anodard Hotel is a great antidote.
The service is wonderful. Every member of the staff is a pleasure to interact with... from the bellboy/men to the front desk staff to the the housekeeping staff. English is limited, but manage to chat with lots of guests.
The following things might be a basic expectation for a hotel, but do not always happen in Thailand. At Anodard: You will be greeted in a nice (but not pretentious) way; The different rooms available are clearly identified and prices clearly presented; You'll be checked in VERY quickly and efficiently; You and your bags will be taken to your room right away; They will notice when you step out and your room will be cleaned; Housekeeping will not be intrusive in the room and never a problem with stolen or missing items; People will be friendly but NOBODY WILL BE INTRUSIVE OR ANNOY YOU, nor will they push unnecessary things on you; nobody will "forget" or screw up simple things that you request.
The rooms are basic and certainly worn but they are very functional, big and comfortable. Beds are thankfully asian style without springs. This is a complaint by many tourists, but appreciated by locals and by those who have assimilated to local styles. Basic in-line heater for the shower is decent. Basic soap and shampoo always provided as is bottled water.
It's not the Ritz, but one should step back and consider the cost of this hotel. At these low prices, it represents a really good value. Those who are accustomed to any type of budget hotel or guesthouse abroad and/or those who have stayed in a local style apartment will likely appreciate the value of Anodard Hotel. Those who have a low tolerance for anything not high class or perfect on the surface will not be happy with the rooms. Choose elsewhere, but spend enough to get a place of substance. If you get something too cheap that pretends to be a high class hotel, you'll regret due to poor service, things not working, broken promises, etc. etc. You'll basically get Inept service with a smile.
Anodard has an ideal location in the center of the Old City. Despite all the action rotating around the walled (moated) city center, things are actually quiet and peaceful right here in the middle. It does not suffer from traffic noise.
There is a decent little pool to cool off in (not easy to find in Chaing Mai). If you've rented a car there is secure parking in the front. It's certainly not easy to park at most places in the center of the city. Computers are available for 10 baht (30 cents) per increment (I think 15 or 20 minutes) by simply depositing the coins. There is free WiFi in the lobby and WiFi in the rooms is reasonable - 50 baht a day and I think 200 per week.
I took off on a motorbike for a few days into the mountains carrying only a tiny bag and was able to leave my suitcase at the hotel. They will handle all sorts of little things like this for you. I bought some great som-tam (papaya salad) at a place that had only take out... and were able to borrow a couple plates, forks, spoons. I remember years ago on my first visit the bell-guy helped me place phone calls using his cell phone and translating into Thai (before I could speak it). All these little things are not their obligation so be sure to show appreciation with some tips around to the staff. In fact, the best thing about these Thai style hotels is there is always someone around that can handle or arrange anything for you that you require. I remember staying at a similar hotel in Bangkok where I sprained my ankle so severely that I could not walk or bear any weight on it. Two of the guys helped carry me to my room from the Taxi. They even went to 7-11 to buy me panang curry and iced milk tea when I was starving and immobile that day.
The bad? Well things are much cleaner than a lot of places in Thailand, but they are worn out. The Hotel is old enough to look outdated in some ways but perhaps not quite old enough to be historical. It does still have character. I kind of like the old worn wooden dressers, clothes drying rack, etc. I'd hate to see it remodeled into a plastic charmless space. In fact, I prefer the older rooms on the 4th floor to one of the other floors that is considered "better" because it is newer. You may want to have a look at each. I like the old wooden floors more than carpet.
The TV in my recent room has been "updated" to a flat screen TV, but it is a low quality Chinese TV with poor picture quality and annoyingly long time to change channels. Not that I really watch much TV anyway, but it is an example of an "upgrade" that's not really an upgrade.
New thermostats on the air conditioners seem to be better than the old system which just had high and low cooling setting and adjustment for fan speed, making temperature difficult to regulate.
A few little things and fixtures could be fixed, which would really improve things. But I don't think it needs a big overhaul, lest it lose it's atmosphere and character.
This is a great budget hotel with local style. For western style or any degree of luxury, stay elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.