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“Great staff, drab, weary hotel” 2 of 5 stars
Review of Oasis Hotel Chiang Mai

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Oasis Hotel Chiang Mai
3.0 of 5 Hotel   |   46 Radfai Road | Tambol Watgate, Amphur Muang, Chiang Mai 50000, Thailand   |  
Hotel amenities
Ranked #150 of 331 hotels in Chiang Mai
Eaton, Cheshire
Top Contributor
62 reviews 62 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
“Great staff, drab, weary hotel”
2 of 5 stars Reviewed March 7, 2012

We, family and friends, had booked into this hotel which is very convenient to the railway station and advertised itself as "recently renovated". Lobby was fine and the reception staff very friendly. As we exited the lift, however a threadbare, holed carpet was a surprise and the room that we were offered was awful. We went back to reception and said that there was no way we could stay there and offered to pay for one night - we had booked for four. The receptionist was very nice about it and said she would have to call her boss. She did so, and returned with a message that as we were so disappointed he would not even let us pay for one night, so we left with nothing to pay. Where else but Thailand would that happen?
The staff were very pleasant; we had a (very poor but served with a smile) coffee in the restaurant while waiting; the rooms were clean but very basic; there was free wifi.
We don't travel 5* but we are a bit old for back-packing.
This is clearly a back-packers' hotel and is very handy for trains and not too far from the Night Market area as well as being incredibly cheap.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Korean first
  • Any
English first
manchester
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2010

When we arrived, the staff were friendly. Our bags had not made the flight and were being dropped off at the hotel. The airline phoned them to let us know we could expect them at 9pm. The staff did not even let us know despite us asking them to ring our room if they heard anything. We waited in all day because of this and then missed a trip due to them not letting us know - despite asking! The stay was topped off by my friend asking for a toilet roll because there was none in our room when we arrived. The reception staff (of which there were 6 and no other guests in the whole of the hotel) said they were unable to get this for us and directed us to a nearby shop!!! Only after an hour conversation did someone eventually "find" some toilet roll! How many people does it take to change a toilet roll - O just 1 but 5 will sit at reception!

COULD NOT WAIT TO LEAVE THIS PLACE! DISGUSTING SERVICE - NOT THAT WE HAD ANY!!

  • Stayed April 2010, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British columbia
Top Contributor
65 reviews 65 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed February 19, 2008

stayed here a few nights as part of a tour. Its convieniently located a very short distance from the train station, you can walk to it in less than 5 minutes..

the hotel is quite nice, great restaurant, internet service, the rooms were nice and comfortable, warm showers, and a short tuk tuk ride away from the night market.

i really enjoyed this hotel.

Stayed January 2008
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2007

Hotel Oasis is a relatively small hotel which means that they can offer personal attention to their guests. My friend fractured her knee while in Chiang Mai, which meant that we needed approval from the insurance company in order to fly home early. The staff at the Oasis assisted me for three days with fax, telephone, and email communication with insurance company. There were always several friendly staff persons going out of their way to make our stay more pleasant. I ate all meals at the hotel and was delighted with the quality of the "cooked to order" meals. The Assistant Manager allowed me to upgrade to a suite since I spent so many hours at the hotel. My rooms were bright, cheery, and clean. There was a large staff who worked constantly to keep the hotel spotless.

At times, I sat out in the garden by the swimming pool. It was too cool to take a swim...but, the pool looked very inviting.

This hotel is across the street from the RailRoad station. Very convenient for anyone traveling by train. Rather than walk to the Old City and the Night Market, most people take a short, inexpensive cab ride. The cab ride from hotel to airport was under $5 US.

I definitely will return to the Hotel Oasis on my next trip to Chiang Mai.

  • Liked — The wonderful staff and cleanliness of hotel.
  • Stayed January 2007, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Oasis Hotel Chiang Mai

Address: 46 Radfai Road | Tambol Watgate, Amphur Muang, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #150 of 331 hotels in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Oasis Hotel Chiang Mai 3*
Official Description (provided by the hotel):
The "Oasis Hotel Chiangmai" is located near Chiang Mai's Railway station and along with its 79 conveniently furnished rooms it also has a pleasant swimming pool, garden-side terrace, coffee-shop, hairdresser, massage-shop and ample parking within its premises. ... more   less 
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