The resort is a beautiful old tobacco farm with cute rooms, amazing touches (lotus ponds), a beautiful pool, and just spectacular grounds. Despite all of this, we had a lousy stay. The roofs are tin...neat until it starts pouring rain or monkeys run across it all night long. Then it is just so loud that earplugs couldn't cut it. One night, one of the resort workers decided to have a fun little party at the expense of every guest. Until three a.m., extremely loud music was played. Although the front desk said that they would take care of it, we gave up after ten requests. Breakfast was just plain disgusting. The toast was the only edible part. It was a weak attempt at Western food. I would have prefered if they had a fabulous Thai-style breakfast. We couldn't even identify things on our plate (sausage and eggs amazingly). Nothing is worse than terrible food. Our tour guide, the top guide in the country (as awarded by the King) didn't even know where the resort was. When trying to get there from the airport, the taxi driver had to call the resort to find out where they were as he had never heard of them. It would have been nice if they offered airport service.
The actual city of Chiang Mai is about 45 mintues away and the resort offers no option for transportation. We were told that we could go wait on the other side of the street and a truck would come by sporadically to transport people. Hop in the back of that and your good. We waited for an hour only to breathe diesel for the next 45 minutes.
The beautiful rooms and property do not make up for the absence of service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites