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“First Visit to Chiang Mai” 4 of 5 stars
Review of Dusit D2 Chiang Mai

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Dusit D2 Chiang Mai
4.5 of 5 Hotel   |   100 Chang Klan Rd | Chang Khlan, Chiang Mai 50100, Thailand   |  
Hotel amenities
Ranked #21 of 330 Hotels in Chiang Mai
Salt Lake City, Utah
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“First Visit to Chiang Mai”
4 of 5 stars Reviewed March 25, 2014

Hotel is very modern, clean, and the employees are very helpful and friendly! This hotel is in the best location for the night market, it's across the street. Tuk/Tuk or Bhat truck is easily accessible to travel to other areas (prices are about the same for either). The hotel can help you schedule a taxi (hire for the day) to take you to the popular tourist locations, which is much cheaper than going through a tour group and your can go at your own pace. Food and Alcohol at the hotel is typical hotel prices, you can always go to 7-eleven (just outside of hotel) to get your water and beer!

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 31, 2014
dear value guest,

thank you for choosing dusitD2 and thank you for taking the time to leave your feedback here.

i am pleased that you found our room was modern and clean as well as the helpful staffs. also, we are very happy that you had a good experience during stay in chiang mai.

thank you again for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,064 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Thai first
  • Any
English first
Cheadle, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 22, 2014

Great location for night market old town and river. We were on 4th floor and room was small and smelt musty! I put his down to the air on but this did let the room and hotel down in my eyes. I didn't ask to be moved since we were only there 3nights and there was more to see in chiang mai then stay in the room. The quirky chairs in region and restaurant as well as the daily gifts rally made the experience. The pool was a welcome experience after long days out and great to catch up on the sun. I also had a thai massage in the spa since was too busy and tied to go out to one of the cheaper places. The experience in spa was wonderful, welcome drink and towel and massage was wonderful. The service at breakfast was the best we have experienced in Thailand and the poached egg served on mini muffins were a delight. Would definitely recommend but please sort out the air on in e smelly rooms.

Room Tip: I think higher floors may be better for views,
See more room tips
  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 31, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team.

please accept my sincere apologize for your inconvenience in regards to the room,and kindly rest assured that our housekeeping manager has been informed for further improving to avoid similar occurrence in the future.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 21, 2014

We found the Dusit D2 to be a wonderful oasis in Chiang Mai. The standard rooms are spacious with very comfortable beds. I love the energetic orange color everywhere. Location is perfect for exploring the night market and riverfront. As far as attention to detail, every day we had fortune cookies and snacks in our room (just watch out for the Durian flavored candy!), room was made up immaculately, staff were exceedingly friendly and helpful. Pool was deep and a bit on the cool side but fine after a day in the hot sun. Food and drinks here are more expensive than those in other restaurants nearby. However we treated ourselves to a cocktail our last night. Made with flair by the bartender with Thai ingredients like lemongrass and ginger, they were exquisite and memorable. I highly recommend this hotel.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 31, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us during your trip in Thailand and we thank you for all your positive comments that we have already share with the entire team

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed March 20, 2014

I stayed in the hotel for 5 nights a couple of weeks ago in March. Its great value for money. Friendly, helpful and sexy staff, good food, nice decor. Rooms are small but for a solo traveller it was all I needed. The gym and steam room were great and the pool is ok. I have no hesitation in recommending it if you're after a relaxing time in a nurturing environment.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 31, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here. I am pleased to hear that you found the clean and comfortable room, great location and great gym, pool & steam.

i sincerely hope you will have many more chances visiting our fun and funky hotel again in the near future

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed March 17, 2014

We were expecting quite a lot as we had been recommended this hotel by family. The lobby looks the part and the interesting welcome drink showed the D2's quirky side straight away which we liked. We also enjoyed the novelty of present in the room even though some of them were a little tacky/not something you would bother to take home.

The first room we had on the 4th floor was little tired and shabby, and I always felt a little grubby in there, like i didn't want to walk around barefoot. I think this was in part due to the aircon being on full blast when you left the room even if you didn't want it to, so it was always freezing and the carpets felt damp. It was quite chilly in Chiang Mai when we were there, so coming back to a freezing room was not ideal. The shower was in a bath, which i don't have an issue with normally, but it was a very tall/wide sided bath so it was quite an effort to get out when wet and I'm young and fit. Our second room was still a little tired, but felt much cleaner and had a walk in shower - maybe request this if you think this will be an issue for you.

Service was very good and breakfast was better than some, but the tea was very weak. It would be better to supply tea bags and hot water so you can make it how you like. Location was ok, but I think I would have preferred to be within the walls of the old city.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 20, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team.

please accept my sincere apologize for your inconvenience in regards to the inconvenience of equipment in room & bathroom, we do wish to extend our sincere apologies for the inconvenience caused here and kindly rest assured that our housekeeping manager has been informed for further improving to avoid similar occurrence in the future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 13, 2014

We arrived late into Chiang Mai and checked into the D2 just after midnight. We had room 810 and our friends had room 803 - club level rooms. This is our second occasion to stay at the D2 - the first time was nearly eight years ago when the hotel had just opened. The entrance to the hotel is undergoing a remodel and guests are directed to the Moxie Restaurant entrance a few steps away. Unfortunately, our rooms turned out to be smoking rooms even though we requested non-smoking rooms. We didn't really notice the smell until later when other guests were smoking in their rooms. When I brought this to the attention of the staff they were happy to move us but we felt it would be too much trouble to move all of our things for one more night. The hotel and our room were showing some obvious signs of wear and tear (our room and club lounge). The bar has a fantastic selection of drinks! I recommend trying as many as possible - all have their unique flavors and styles. We didn't have the opportunity to use the full size gym upstairs but it looked to have all of the usual equipment. We had no time for the pool either. We used the restaurant, Moxie, for breakfast each of our three days. There is a great selection of western and Asian dishes. One night we dined at the Moxie for dinner and it turned out to be delightfully tasty and good. The Club room had a good assortment of light appetizers and snacks during happy hour. The staff were extremely helpful with all of our requests! Overall our stay was average to very good. My title of this posting is "borderline" because of the of the wear and tear which is close to bringing down my overall rating - the staff really made up for the rating. I would recommend this place with my comments noted.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 20, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here. I am pleased to hear that you found the hotel is located in a great location with a good service.

i apologize for your experience regarding the smell in the room and kindly rest assured that our housekeeping manager has been informed for further improving to avoid similar occurrence in the future.

i am happy to hear you enjoyed our club lounge service as well as staff, location and breakfast.

your special mention for the front desk team have been noted and forwarded to them for further encouragement and we thank you for your kind words.

thank you again for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chiang Mai, Thailand
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2014

The setting is not too posh -- just cool and the atmosphere is friendly and "mixed". The bartenders are "flair bartenders" and toss a great cocktail. There seems to always be a promotion going on and a great mix of people to chat with.

  • Stayed March 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tatcha R, General Manager at Dusit D2 Chiang Mai, responded to this review, March 20, 2014
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your good experiences at dusitD2 chiang mai.

i am pleased to hear that you had a really good cocktail experience and glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

tatcha riddhimat
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit D2 Chiang Mai

Address: 100 Chang Klan Rd | Chang Khlan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#15 Luxury Hotel in Chiang Mai
#17 Romantic Hotel in Chiang Mai
#17 Family Hotel in Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit D2 Chiang Mai 4.5*
Number of rooms: 131
Official Description (provided by the hotel):
guests are welcomed by a warm chic interior that represents the refreshing urbane face of contemporary thai design, the deluxe, club deluxe, studio suite and D'suite accommodations are decorated to provide sanctuaries of comfort, privacy and delight. ... more   less 
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Also Known As:
Dusit d2 Chiang Mai Hotel Chiang Mai
Dusit d2 Hotel Chiang Mai
Dusit Chiang Mai
Chiang Mai Dusit d2
d2 Hotel Chiang Mai
d2 Chiang Mai

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