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“Efficient, comfortable with charming staff” 5 of 5 stars
Review of Dusit D2 Chiang Mai

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Dusit D2 Chiang Mai
4.5 of 5 Hotel   |   100 Chang Klan Rd | Chang Khlan, Chiang Mai 50100, Thailand   |  
Hotel amenities
Ranked #21 of 330 Hotels in Chiang Mai
Moraira
Top Contributor
84 reviews 84 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
67 helpful votes 67 helpful votes
“Efficient, comfortable with charming staff”
5 of 5 stars Reviewed October 26, 2012

Enjoy great facilities, a charming welcome and a top location right by the night market. Excellent breakfast and indoor and outdoor dining options. Wonderful spa treatment in lovely surroundings. Not far from river with fun dining snd chinatown for some excitement. A great example of Thai manners and hospitality.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, November 5, 2012
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here. i am pleased to hear that you had enjoyed our great facilities with a charming welcome and great example of thai manners and hospitality, a top location ,excellent breakfast and indoor and outdoor dining options as well as a wonderful spa treatment in lovely surroundings with very friendly and helpful staff.

i sincerely hope you will have many more chances visiting our fun and funky hotel again in the near future

Delightfully and best regards,

jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,064 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Melbourne, Victoria, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 25, 2012

Loved it. Fantastic location, decor, service, staff - what's not to love. I've stayed there twice and would be my first port of call for any next trip.

Being in the middle of the night market is just great and just a stones throw to some great riverside dining or a short walk to the old part of town. Fantastic!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, November 5, 2012
dear value guest,

delightful day to you from dusitD2 chiang mai!

thank you for taking time to share your great experiences at dusitD2 chiang mai.

we would like to thank you very much for your kind review of the hotel and our services. your comments will certainly motivate us to continue our strive for excellence.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2012

The Dusit D2 hotel is part of the well established and top reputed Dusit Hotel chain. The D2 is less opulent and much more modern in style and design. The hotel rooms are comfortable, the breakfast great, staff very pleasant and helpful. The wifi is fast and works overall in the hotel and the fitness on the top floor is good. Only disappointment was the pool which is small and boxed in between walls.
For a very small upcharge go for the Club rooms to get access to the Club Lounge, free wifi and extra attention.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, November 7, 2012
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking the time to share your comments here.

i am pleased to hear that you found the hotel rooms are comfortable, the breakfast was great, staff are very pleasant and helpful. the wifi is fast and works overall in the hotel and the fitness on the top floor is good. and i understand that you were disappointed with the pool area, but we often receive many compliments for how well laid out it is. It really is a lovely space in which to spend the morning or afternoon.

thank you again and we hope to welcome you back again soon.

Delightfully and best regards,

jarunee sarachan
resident manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehovot, Israel
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed October 10, 2012

Beautiful, very large and well equiped room, friendly and helpful staff
Excellent location, 50 meters from the night market
Very good breakfast
Best service we could imagine
We felt sorry to have to check-out...

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, October 14, 2012
dear value guest,

delightful day to you from dusitD2 chiang mai!

thank you for taking time to share your great experiences at dusitD2 chiang mai.

we would like to thank you very much for your kind review of the hotel and our services. your comments will certainly motivate us to continue our strive for excellence.

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,

jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 8, 2012

The best part about the hotel is the staff. All of them speak fabulous english, and go out of there way to help you have the best vacation or experience possible. The security guards always greeted us with a friendly, and slightly sarcastic salute - all in good fun. He helped out find a great breakfast spot just around the corner.

The hotel is located on the night markets strip - which is just where you'd want to be. It's 5 minutes away from the old part of the city - which is built inside of a square surrounded by a moat.

The rooms are clean, nice, modern, nicely decorated, but not exactly what you'd call a 5 star as claimed. I'd say it's more of a 4.5 stars - TV is a bit small. See through glass shower wall is always nice. They give you small gift at the end of each day you stay there.

We also tried the spa which was more expensive then most local places, but a huge step up in quality of service, and cleanliness. The massage was fantastic.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, October 14, 2012
dear value guest,

thank you for taking time to share your wonderful experience at dusitD2 chiang mai.

i am pleased to hear that you have enjoyed our services as well as the amazing staff , the room was clean ,nice and modern, perfect location, and the massage at our spa was fantastic.

for the size of TV i am happy to say that since your stay we have now installed new bigger flat screen TV in all rooms.

i sincerely hope you will have many more chances visiting us again in the near future

Delightfully and best regards,

jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 7, 2012

This used to be The Chiang Inn, a tired old dame on the CM hotel scene. Remodel led by the same people whi did Dusit D2 in Pattaya the new hotel is quite good. The rooms have great bedding, pillows etc. free and fast wi-fi in the rooms is a bonus. Great breakfast and a great, central location right next to the Chiang Mai Night Bazaar if that is your thing. To be honest I think the whole night market thing is very tacky these days. Much better shopping along Nimmahaemin Rd. along with great restaurants and bars. The best thing however, about Dusit D2 Chiang Mai is the service. Very efficient and attentive. I'm not sure who does their staff training here and at D2D Pattaya but they have a winning formula.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, October 14, 2012
dear value guest,

delightful day to you from dusitD2 chiang mai !

thank you for taking time to share your great experiences at dusitD2 chiang mai.

glad to know that you had a good time with us and we thank you for all your positive comments that we have already share with the entire team

thank you for your patronage and we look forward to welcoming you again in the not too distant future.

Delightfully and best regards,
jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Top Contributor
70 reviews 70 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed October 4, 2012

What is helpful for you to know about Dusit D2 hotel. We did not find it as easy to settle on a hotel choice in Chiang Mai as in other Thai destinations by using reviews and hotel provider websites. Having settled on the Dusit D2 we knew soon after we arrived we had made the right choice. From the outsetr their follow up booking service was exemplary. All assessments are comparative and my comments reflect the 5 hotels we stayed in in Thailand in September 2012 and the 8 other hotels from previous Thailand trips in 2009 and 2010, all with 4 and 5 star ratings. The Dusit D2 is variously rated as 4 or 5 star. Our assessment is it is certainly a very good 4 or 4.5 star with some 5 star features,

The key impressions we had that may assist your decision are:

Type of Hotel The DusitD2 is not attempting to to be an authentic Thai featured hotel set in lush greenery. It is a modern, medium sized, multi-storied with easy access and a spacious well-presented foyer (and bar) area. It is not the old Dusit hotel (which is nearby). The location is excellent. It is easily accessed from the airport, right beside the night market, close to the river with an easy walk to the old city gate. There are restaurants over the bridge to the left of the hotel, within the night market precinct and we recommend the restaurants about 400 meters to the right of the hotel such as Pum and Good Earth.

Room Features We stayed in a Club Deluxe room (703) on an upper floor. The room was medium sized, spacious enough with a day bed (couch) and desk. There is no balcony. The storage was plentiful with all usual amenities. They provided an electric mosquito repellant device that worked well. We had no mosquito problem at all but be aware you need to spray yourself before any trip away from the city area. There was a turndown service and each evening a small gift and a fortune cookie was left in the room.

The Dusit Club The club is on floor 7 and is continually staffed and provides check-in and check-out service. It serves tea, coffee, biscuits, soft drinks and fruit throughout the day. There is WiFi access that works well, newspapers and magazines. From 5 - 7 pm daily there is beer, wine and quality hors d'oeuvres. Remember quality wine is expensive in Thailand. Whereas the facilities and the access to alcohol are a little limited compared with other 5 star Club facilities, this is made up for by pleasant and excellent service and courteous attention. They were prepared to meet our request for a particular wine variety when those being offered did not suit.

The Bathroom Was a reasonable size, with plenty of shelf space, and a blind for the glass wall through to the bedroom. Request a shower cabinet if you wish otherwise we had a shower over the bath which was not ideal. There was a better than usual range of toiletries supplied.

The Pool (level 2) was clean water and totally satisfactory and well used and the gym is better than many 5 star hotels, spacious and very well equiped on an upper floor with an amazing city view.

The Breakfast quality was a standout feature. It was amongst the best array and choice we had in Thailand for several reasons. The choice was extensive and all of the hot food was freshly prepared in small quantities (rather than in bulk) and continually replensished. The quality was superb. There were all the usual fare but the fruit smoothies were a stand out feature as was the smoked salmon. The standard was as good as the best in a very good Bangkok hotel. The bircher muesli was exceptional and there were cold cuts, good French cheeses, a range of pastries and good breads. Ask the staff to teach you the idiosyncracies of the toaster. The choice of fruit (included mangos and ripe melon) and range of juices were certainly 5 star standard. The Thai food was different every day of a 5 day stay. I agree with the earlier review of breakfast by JimHop - have a look at his photographs - and some of the other reviews of breakfast really do make me wonder. They made us good real coffee on request and remembered our preferences each day at breakfast.

The other standout feature is the hotel's service. It was extraordinary. At reception, the concierge, the waiting staff at breakfast, the chefs (who happily cooked anything individually requested), the front door service advising on umbrellas and on the club floor - the service was most helpful and courteous. In particular we appreciated the attention and assistance we received from Gig at the front office.

Transport and taxis Don't hesitate to use the taxi service booth inside the airport terminal on arrival (120 THB). The return taxi was even cheaper. There is a flat charge for tuk-tuks anywhere across the city. Be very careful with any cheap tuk-tuk offer to an outlet store such as jewellery as they are a long way out of Chiang Mai and unpleasant if you do not buy. Also be careful on the famous slverware street and make sure you are getting genuine 92.5 marking quality, not an alloy. However, the Andaman sea pearls in the night market were better priced than in Patong or Ao Nang (Krabi).

We intend to return to the Dusit D2 when next in Chiang Mai but it is a long trip from New Zealand. Thanks for your gracious and courteous service throughout the 5 day stay.

Room Tip: Upper floor for a city view (floor 7 and above)
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jarunee S, Manager at Dusit D2 Chiang Mai, responded to this review, October 14, 2012
dear value guest,

thank you very much for your kind review of the hotel and our services. The entire team and I are extremely pleased that you enjoyed your stay, and your comments will certainly motivate us to continue our strive for excellence.

your special mention for khun gig ( our desk supe) ,the reception, the concierge, the waiting staff at breakfast and the chefs as well as the front door service staff have been noted and forwarded to them for further encouragement and we thank you for your kind words.

we look forward to welcoming you back in the not too distant future.

Delightfully and best regards,

jarunee sarachan
resident manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit D2 Chiang Mai

Address: 100 Chang Klan Rd | Chang Khlan, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#8 Business Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#15 Luxury Hotel in Chiang Mai
#17 Romantic Hotel in Chiang Mai
#17 Family Hotel in Chiang Mai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dusit D2 Chiang Mai 4.5*
Number of rooms: 131
Official Description (provided by the hotel):
guests are welcomed by a warm chic interior that represents the refreshing urbane face of contemporary thai design, the deluxe, club deluxe, studio suite and D'suite accommodations are decorated to provide sanctuaries of comfort, privacy and delight. ... more   less 
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Also Known As:
Dusit d2 Chiang Mai Hotel Chiang Mai
Dusit d2 Hotel Chiang Mai
Dusit Chiang Mai
Chiang Mai Dusit d2
d2 Hotel Chiang Mai
d2 Chiang Mai

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