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“Location, Breakfast and Service fantastic!” 3 of 5 stars
Review of Duangtawan Hotel Chiang Mai

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Duangtawan Hotel Chiang Mai
3.5 of 5 Hotel   |   132 Loykroh Road | Chang-Klan, Chiang Mai 50100, Thailand (Formerly Centara Duangtawan Hotel, Chiang Mai)   |  
Hotel amenities
Ranked #100 of 330 Hotels in Chiang Mai
3.5 of 5 stars 1,100 Reviews
Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
“Location, Breakfast and Service fantastic!”
3 of 5 stars Reviewed April 19, 2014

This was my first time to Chiang Mai, and had read so many amazing things about the city I was incredibly touched when I arrived late on evening and walked around durring the election period to its amazing nightlife and holly vibe.
The hotel is in position perfect, the reception staff are simply amazing, whereas the portiers and bell-boys are well...... A little too relaxed and laid back shal we say.
The rooms are very spacious and clean, however everything in this hotel is old and run-down and in desperate need to renovation and re-newing. The location is outstanding, walking distance from night-life, markets, temples well-known tourist attractions, Chiang Mai is so small most places are 80-100baht tuk tuk ride away if you cant be bothered walking. Along with the simply 10 out of 10 Breakfast selection with incredible service- before you even get a chance to sit down, your already being asked if your would like tea or coffee, with a massive selection of all varities of gourment.

Room Tip: Make sure you get WIFI in your package deal, same as Breakfast, otherwise the Internet charges in th...
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,100 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Birmingham, England
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 14, 2014

Just spent 3 nights in this hotel. The best thing about this hotel is the location, it is perfect! Right on the doorstep is the Night Bazaar and all the bars, shops & restaurants (although not too loud, which was great).
The hotel is huge and upon arrival the reception and bars look amazing! The room we had was a little dated and upholstery not in the best condition and the toilet/shower was tiny; however for a 3 night stay it was great! The room was of a good size and bed comfy and could not hear any noise. We did not eat at the restaurants so cannot comment on these. The gym was good (I think it's open for locals also) it was fairly busy, very big with lots of equipment. The breakfast was of good variety and tasted good too!
There may be nicer hotels around; although for the price and location this hotel is perfect. Would stay here again!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bangkok, Thailand
Top Contributor
581 reviews 581 reviews
97 hotel reviews
Reviews in 134 cities Reviews in 134 cities
319 helpful votes 319 helpful votes
3 of 5 stars Reviewed April 12, 2014

Outstanding location, can't be beat, just 100 meters from the Night Bazaar. Reliable hotel of good quality and value for money. Clean rooms and good service. Nice breakfast buffet, improved from the past. Friendly, relaxed service. Not a fantastic hotel, but a very good hotel, especially for the price.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antananarivo, Madagascar
Top Contributor
74 reviews 74 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 9, 2014

I have been using the Centara Duang Tawan for many years - mainly because, during the low season, the Dynasty Club rooms on the 23rd floor represent the best value to be had in Chiang Mai.

The hotel and rooms are spotlessy clean. Staff are motivated, friendly and efficient.
However a number of issues have struck me, the first of which is that the hotel is in need of a make-over. Secondly the industrial scale tourism attracted by this type of hotel is being increasingly challenged by the success of boutique hotels and their individualised offers. The apparent lack of management will to adapt seems casual. thirdly I was shocked to see an advertisement for Chinese dishes in my room suggesting 'Superior shark's fin soup'. this is insensitive - hence the title of the review. Finally the hairdryer plug in the bathroom does not match the scket, resulting a 1200 watt unearthed hairdryer next to the wash hand basin.

Finally, and in spite of these criticisms, I would certainly return to this hotel.

Room Tip: always choose the Dynasty floor - the standard breakfast provided for clients from the other floors...
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  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review, April 21, 2014
Dear Valued Guest,

Thank you very much for your feedback. While a hotel and rooms renovation plan is currently being carried out your feedback regarding the hairdryer plug is well noted and I have asked our Chief Engineer to check this issue for the safety of all our guests into the future.

The issue of sharks fin soup is a contentious one – it is the policy of Centara Hotels and Resorts that all hotels newly opening since 2013 do not sell sharks fin and we are endeavoring to support the motion that in the near future none of our restaurants serve it – thank you for allowing us time to tackle this challenge with other concerned parties.

We are pleased to learn that overall your stay with us proved to be mostly enjoyable and thank you for your positive recommendation of our hotel with regards to the Dynasty room and Club services.

We look forward to welcoming your back in the near future

Yours sincerely,

K Boonchai – General Manager
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Brighton, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 8, 2014

We recently stayed at Centara in Chiang Mai as part of our holiday exploring Thailand.

Our room was spacious but very dated in design (as is the whole hotel) but this isn't something that ruined our stay as the price of the hotel reflects this. So no complaint here.

We didn't really use this hotels pool as we were busy whilst in Chiang Mai, we did attempt a swim one late afternoon but the water was ice cold. Whilst it is nice to have cooler water when the weather is high 30's heat, it was too cold even for the high heat.

We didn't eat at this hotel so no comments on food.

We did not have a huge amount of interaction with the staff at this hotel as you are left alone when you stay. But when I needed to discuss something the staff were friendly.

Same advice I always give is book your stay direct with the hotel. You'll find it always works out cheaper to go direct in Thailand (just type hotel name in google) and most if not all hotels give you extras for booking direct. They loose money if you book through an agent.

This hotel gave us free WiFi for booking direct. If you don't book direct you will have to pay an hourly rate for WiFi.

Overall happy with the stay.

I would have rated higher but we were charged for a key that was stolen and whilst did kindly reduce the charge of the stolen key by 50%, I had already had money stolen with the key so this added a further blow.

Don't let this put you off as the hotel is a good value and Chiang Mai is very safe and friendly, I just had a bit bad luck. Doesn't happen to everyone.

Stayed March 2014, traveled as a couple
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Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 7, 2014

we stayed for 4 nights in march
hotel perfectly ok - reasonably priced, clean, bright , a well located for the average tourist.
no complaints.

one bit of advice for any WIFI users - apply for a Centara One card before you arrive so you can have the free wifi for you whole stay.

Taxi from the airport 120BHT , taxi booked at hotel to return to the airport 260 BHT !!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Korsoer, Denmark
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 5, 2014

We have just returned from a 60 days stay at the Dynasty Lounge Floor. It has been a wonderful experience and we have enjoyed every single day. The service level of the staff at the Lounge is second to none and after just 2 days stay they knew our wishes for breakfast, for lunch and for pre-dinner cocktails and always with a smile and always ready to help you if you have any questions. If more serious questions arose then khun Warunee is the person to see and always ready to help. I only have one complaint and that is about the internet and especially the signal strength and the speed. It worked perfectly in the Lounge but as soon as we got to our room (2317) on the same floor the signal almost disappeared. That is in fact the only complaint we have otherwise everything was perfect and we shall be coming back.
Else and Carsten Husen, Denmark

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara D, General Manager at Duangtawan Hotel Chiang Mai, responded to this review, April 21, 2014
Dear Valued Guest,

Thank you very much for your constructive communication to us concerning your recent stay with us, Your comment regarding the WIFI signal is well noted, we are endeavoring to find a solution for our guests as part of the upgrading of facilities

We are pleased to learn that overall your stay with us proved to be mostly enjoyable and we look forward to welcoming your back on a future occasion

Yours sincerely,

K Boonchai – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Duangtawan Hotel Chiang Mai

Address: 132 Loykroh Road | Chang-Klan, Chiang Mai 50100, Thailand (Formerly Centara Duangtawan Hotel, Chiang Mai)
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Duangtawan Hotel Chiang Mai 3.5*
Number of rooms: 512
Official Description (provided by the hotel):
Enjoys an enviable location right in the heart of this charming city and just steps from the famous Chiang Mai Night Bazaar, a landmark for any visitor.This impressive high rise hotel offers comfortable accommodation and a host of facilities and services for the Chiang Mai bound visitor,24 Floors with 512 comfortable appointed rooms featuring Superior, Deluxe, Business Plus , Dynasty and Suites accommodations. The hotel’s extensive all day dining venue plays host to sumptuous buffets, themed evening and a extensive a la carte option bringing together the best of Italian , Japanese, International, Thai and Asian Cuisine.Perched atop of the hotel is the Sunflower Chinese Restaurant affording spectacular views of Chiang Mai and some of the best Chinese Cuisine this city has to offer.Italian, Poolside Bar and light meals, Lobby Lounge and bar with evening entertainment and 24 hour in –room dining also feature.Impressive leisure facilities feature a state-of the art gym and Fitness Centre , spacious pool and sun terrace, sauna, massage and Spa Cenvaree.Meet and Unite : This facilities offers a Grand Ballroom for up to 800 guests , 14 break out rooms, Service Centre and out door pavilion for activities, team building, theme parties and celebrations. ... more   less 
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Also Known As:
Centara Duangtawan Chiang Mai
Chiang Mai Centara Duangtawan

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