We (4 of us) booked a one day trip to see the elephants, the hill tribes, orchid garden and the traditional artisans. We were picked up by Kassem ("Sam") who was delightful. Spending the day with him was like spending the day with a good friend you were visiting! He is professional, knowledgeable, entertaining, friendly with the locals, and an all-round good guy! When we mentioned that we wanted to do the zip-lining trip the next day, he rearranged our day so we could more conveniently work it in on our first day, since we were in the are where it was. We happily added another day to pick up the artisans which we had to miss. He was flexible and accommodating and even took us to meet his two daughters whom he clearly adores! We could NOT have been happier with him and with Chiang Mai Tour Centers.
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