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“Superb in every way” 5 of 5 stars
Review of 137 Pillars House

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137 Pillars House
5.0 of 5 Boutique Hotel   |   2 Soi 1, Na Wat Gate Road | Wat Gate, Chiang Mai 50000, Thailand   |  
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Ranked #2 of 331 hotels in Chiang Mai
GB
1 review
1 helpful vote 1 helpful vote
“Superb in every way”
5 of 5 stars Reviewed August 31, 2013

From the airport pick-up to checking out, this hotel works hard at delivering a level of service rarely found elsewhere.

Whilst the physical attributes, location and history of the hotel are impressive enough it's real prize is the level the staff attain in seeing to your every need. Not that you yourself even realize you have a need - but the staff do and see to it that it is satisfied with a smile and nod which you feel compelled to return as scant reward for their perception and thoughtfulness.

Chiang Mai itself is great for those who want to see a bit of Thailand away from the norm - though to be honest it only differs in the way every inland town is different from coastal towns in any country worldwide.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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475 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2013

the hotel....i dont even know if hotel resort or whatever is stunning.....the suites are breathless,the pool experience is speechless,the afternoon tea @the garden area and the attention paid by them during breakfast makes the 137 pillars house the best hotel experience i ve ever had so far....thanks guys!!!!

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 30, 2013

In my view, the best choice for a hotel in Chiang Mai! The rooms were spacious, well kept & incredibly tasteful. You won't regret it! The staff top notch as well, and I like that they even recommended activities outside that were more affordable instead of pushing the hotel's own activities (which were generally more pricey). Loved it!

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GB
1 review
4 of 5 stars Reviewed August 27, 2013

The service standards are excellent at this hotel. The decor and atmosphere is very good. I would however give 8 out of 10 for the absolute cleaniness of the hotel - the bath towels did not meet my expectations! It's shame that it is such small items that drag its marks down. The food is excellent though, especially the breakfast. I would still highly recommend this hotel to anyone.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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HappyGMinAsia, General Manager at 137 Pillars House, responded to this review, August 29, 2013
Thank you for your wonderful and honest comments. While I am happy to hear how much you enjoyed your stay, I am with you on the quality of some of out bathroom linen and have taken up the subject with our outsourced laundry suppliers. In the meantime, I have placed and order of brand-new, high quality towels to bring ALL our services up to the highest standards.

Thank you again for letting me know!

Sincerely yours,

Manfred ILG - General Manager
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Sydney
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 27, 2013

Would definitely stay again, not a location in Chiang Mai would normally choose but loved the area, great ambience and lovely local shopping. Lovely to be immersed in a slice of Northern Thailand history...

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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HappyGMinAsia, General Manager at 137 Pillars House, responded to this review, August 29, 2013
Dear Sue,

And we would be happy welcoming you back again soon!

Manfred ILG - GM - and the 137 Pillars House family!
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Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2013

Staying at the 137 Pillars made our Chiang Mai holiday perfect. We felt like we had the whole hotel to ourselves and loved the personal customer service. We loved the history and the quality of the original building and spent a lot of time just relaxing in there - reading the many books on Thailand, drinking refreshing cocktails, and admiring the architecture and quality of the resteration. The rooms are great and again the quality of everything means it is a hassle free and enjoyable experience. I wish I was still there!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

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HappyGMinAsia, General Manager at 137 Pillars House, responded to this review, August 29, 2013
And all of us, James, wish you both were still our guest.. but we look forward to welcoming you back again in the near future. Thank you for your wonderful comments.

Sincerely yours,

Manfred ILG - General Manager
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 21, 2013

We stayed for a long weekend with the family and could not be more satisfied with the property. The rooms were stunning and comfortably housed two adults and two young children. The staff were extremely accommodating and helpful. The breakfast each morning was fresh and vast, with the chef popping by to share his latest personal creation he had made that morning. The property itself is beautifully designed and in keeping with the original architecture of the main house. The main house has been painstakingly restored and is a piece of chiang Mai history in itself. Highly recommend this property and hope to revisit in the future.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HappyGMinAsia, General Manager at 137 Pillars House, responded to this review, August 29, 2013
The entire team of 137 Pillars House and I thank you for your kind comments on our services and facilities and we look forward to welcoming you back again upon your next visit to Chiang Mai.

Respectfully yours,

Manfred ILG - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about 137 Pillars House

Address: 2 Soi 1, Na Wat Gate Road | Wat Gate, Chiang Mai 50000, Thailand
Phone Number:
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 331 hotels in Chiang Mai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — 137 Pillars House 5*
Official Description (provided by the hotel):
This luxurious 30 suite boutique Hotel is built around a colonial teak homestead built in 1880s. It is located in a leafy residential enclave a few minutes walk from the historical Wat Gate Temple, Ping River and boutique shopping area. Four stunning suite types range from 70 -135 square meters; two with small private pools. Tiled verandas, cane shades, rattan furniture and free standing Victorian baths are reminders of days gone by, blend with modern facilities including outdoor gardens showers, flat screen televisions and wi-fi. A range of bespoke dining options include the Library Bar, Parlor, Wine Cellar, Dining Room, Kitchen and Private Dining, using organic ingredients from the Hotel’s garden.Recreation facilities include the Spa, Gymnasium and Swimming Pool. ... more   less 
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