I contacted Mr. Surin from Blue Elephant Thailand Tours in Chiang Mai as I wanted to organize a private tour from Bangkok to the northern parts of Thailand. Surin had very good insights and suggestions of what to see and to do during our trip. He is a very good communicator, professional, friendly and speaks also very good English. His frequent emails kept me informed on the organization of our trip and made sure all my questions were answered in a timely manner. Together we worked out a very nice itinerary which was also respected during our trip (I had the experience in the past where the itinerary you agree upon beforehand is not always what you end up doing). His local knowledge was instrumental to create a tour which kept us busy (we saw A LOT: temples, museums, markets, waterfalls, geysers, tigers, elephants, local hill tribes, etc) but we were never stressed and the pace never felt rushed. The time allotted to each excursion was just right every time. I also trusted him to help me book hotels for the entire stay. He proved once again his great local knowledge when choosing hotels with good value for money at each location.
The car provided was very good, as so was the driver Mr. Loong Kerd. He doesn't speak much English, but knows all the roads like the back of his hand. He drives safely yet manages to always be on time and remain calm in every situation, which we appreciated in the sometimes crazy Thai traffic! Always having water in the car was also a nice gesture as it is one less thing you have to care about.
Our two guides (Ms. May and Mr. Tam) were both very good, going out of their way to make sure we had the best possible time. Their English is very good and they happily answer your questions or spontaneously share insights about buddhism, local traditions and the daily life in Thailand. They were very flexible and helpful and their professional yet friendly attitude really made our trip something we will remember for a long time.
All in all it was one of the best trips we had so far (we travel a lot!) and we warmly recommend the Blue Elephant Thailand Tours travel agency to anyone who would like to see Thailand without having the hustle to drive and organize everything yourself.
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