We spent 5 nights at Log Home during our recent trip to Thailand and had a wonderful stay.
I had been in touch with reservations before we got there and they were very helpful indeed. We were pleased to find that this level of service was continued at check in and throughout our stay. Everybody we dealt with was warm and friendly with a great sense of humour. My husband also enjoyed playing pool with one of the guys there too.
In terms of facilities, it had everything we needed. We had specifically booked a hotel with a pool so that we could catch a few rays but actually found that we didn't have time to use it. The pool area was small but adequate and, unlike many of the pools I've seen at smaller hotels in Chiang Mai, it actually got sun! It looked lovely in the evenings too when it was all lit up.
The bar and restaurant was reasonably priced and the food was very good quality. The tour desk were also very helpful and you never get charged extra for booking through them.
Our room was small but functional and the pine smell was refreshing. It would have been nice to have somewhere to put our suitcases out of the way but we didn't spend too much time in the room anyway. I think that if rooms are going to be so small it would be good to have a traditional style bed which is open underneath so that you can slide your suitcase under as the divan style is a total waste of space.
The shower was nice - good pressure and temperature but the drain did smell a bit from time to time (nothing too bad though).
There was an in-room safe which was smaller than most but with clever packing it still held our passports, two iPads, 4 phones and and SLR so complaints there.
The price wasn't excessive but were perhaps a little high for what you get.
I would recommend this hotel if you are a heavy sleeper but not so good for light sleepers. Soundproofing in log cabins is non-existent and you can hear your neighbours doing...well, everything!
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