We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dirty and poor service.” 1 of 5 stars
Review of Airport Resident

Save Saved
You added Airport Resident to your Saves list
Airport Resident
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Airport Resident
2.0 of 5 Hotel   |   47/2 Soi 1 Mahidol Road | Haiya, Chiang Mai 50100, Thailand   |  
Hotel amenities
Ranked #128 of 330 hotels in Chiang Mai
Ann Arbor, Michigan
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Dirty and poor service.”
1 of 5 stars Reviewed May 26, 2013

I wanted to book an extra night but the lady at the desk said no room available. I booked through booking.com had no problem at all. The service was poor, staff hardly speaks English. Dirty hallway and the cleaning crew didn't do a good job. They never restock my water, sheet didn't fit the bed, asked for an extra pillow they charged 50 baht/night. I am not going back.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

12 people have reviewed this hotel

Traveler rating
    4
    4
    3
    0
    1
See reviews for
1
3
4
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Esbjerg, Denmark
1 review
5 of 5 stars Reviewed March 16, 2013

Very close to the airport. Comfortable,affordable, clean and most of all, wonderful service by the entire staff !! The only thing I missed was a restaurant within walking distance. I can not say enough good things, because it felt like a "home away from home"

Room Tip: the rooms just over from the mall can be noisy because of an outdoor gigant screen
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiang Mai, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 22, 2013

For the price I think this hotel is a good value for over night stay. If you looking for a place to stay a night not far from the airport, this place should suit you well. It's clean and comfortable but the bed is worn down, but for the price can complain much.

Room Tip: to get their you need some kind of transportation but their are taxi able too.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuket
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

The staff managed to accommodate us on extremely short notice (we booked and checked in around 11pm on our first night).

The room was quite a bit better than you'd expect for 700 Baht.

The staff were polite and spoke quite good english.

Convenience store downstairs in lobby with good prices was a welcome change from hotel mini bars.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Top Contributor
109 reviews 109 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed August 30, 2012

Used this hotel for one night while transiting in Chiang Mai from Bangkok to Mae Hong Son. Picked me up from the airport, 5 min drive to hotel. Clean, large rooms with big comfy bed (as usual in Thailand, hard mattress). Adequate breakfast. Free Wifi. Drop off at the airport the next morning. All for 690 THB. Can't complain at all and will use this hotel again. Highly recommended.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2012 via mobile

Excellent value, good parking, cold air, king size bed, clean and light, stay with confidence, 500 baht per night

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 10, 2011

The hotel is located in an older neighborhood, however, it is quiet. The staff is excellent. Not all speak English, but they always have a smile and the manager and owners can speak good English. They are willing to help you with anything that you need. There is a minimart on the first floor and you can rent scooters if you need. There are two washing machines if you need them. The rooms are older but tasteful. They are a nice size with a vanity and small balcony. You can see the Airport Plaza mall from my window which is only 5 minutes walking distance from the hotel. There is Limping Supermarket, which is an organic supermarket with everything in English, it is NICE! A few feet away is a brand new strip mall with sushi restaurants, small sports bar, clothing shop, bakeries with frozen and hot coffees, ATMS, etc... Transportation is convenient. If you need, the hotel owners/managers will help you with tour arrangements and transportation. For the price, you just can't beat it. They even offer room service with small but tasteful meals. Rooms also have a small refrigerator. Free coffee downstairs offered throughout the day. Free WIFI in the room unlimited and 2 free computers downstairs. If you are looking for a budget place to stay with perks and convenience, stay there! You can order an omelet for breakfast to be delivered to your room!

  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Airport Resident? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airport Resident

Address: 47/2 Soi 1 Mahidol Road | Haiya, Chiang Mai 50100, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #128 of 330 hotels in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Airport Resident 2*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Tingo, TripOnline SA, BookingOdigeoWL and Otel so you can book your Airport Resident reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Airport Resident, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.