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“Authentic Thai experience in Chiang Mai” 4 of 5 stars
Review of Furama Chiang Mai

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Furama Chiang Mai
4.0 of 5 Hotel   |   54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand   |  
Hotel amenities
Ranked #134 of 330 hotels in Chiang Mai
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Authentic Thai experience in Chiang Mai”
4 of 5 stars Reviewed August 24, 2012

The Furama Chiang Mai offers an authentic Thai experience in the heart of Chiang Mai. On first entering the hotel, we were wowed by the striking gold and typically Asian lobby and very impressed with the service we received. The check-in staff were incredibly helpful, the concierge organised the swift transfer of our bags to our room and our accommodation was spacious, spotless and offered beautiful views of the mountain vistas (our towels were even folded into the form of an elephant – a nice touch!) There was a great choice at the free, daily breakfast buffet – with a huge range of Western and Asian dishes. Delicious. There was tons to do nearby and we booked a number of attraction visits through the hotel’s tourist centre, including a day’s elephant trek in northern Chiang Mai (a must do), a trip to the tiger sanctuary, a visit to a local Thai boxing competition… and we made the most of the hotel’s complimentary shuttle service to explore the city centre and local night market. All in all, this property offers real value for money and I would return in a heartbeat. Highly recommended.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review, September 23, 2012
Dear Matthew D,

Thank you very much for your taking the time to write a review on TripAdvisor in regards to your stay at Furama Hotel Chiangmai. We appreciate your feedback and we hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,
Chaiwat Sachato
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bangkok
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 20, 2012

This is a nice hotel that will give you a feeling of being in Chiang Mai. The receptions are friendly and nice. Free wi-fi for guests. Room interior is teak wood. Room is furnished with refrigerator, sink for washing dishes and pantry. Great if you plan on a long stay.

The rooftop is quite nice for the view of Chiang Mai. Couple of restaurant and a pool is also on the top floor.

Location wise, you will need your own transport or walk to the main road. Its not really in a walking distance to any attractions or good restaurants.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review, September 26, 2012
Dear Bangkok Negotiator,

Greetings from Furama Chiang Mai.

Thank you for your review. We are glad you enjoyed your stay with us. The positive comments about our staffs, facilities in the room and the attractive rooftop are greatly appreciated as we intend to offer the highest standards in all aspects.

Again, thank you for taking the time to share your valuable feedback with us. We look forward to welcome you back whenever you visit Chiang Mai again.

With kind regards,

Chaiwat Sachato
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pattaya, Thailand
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2012

My first time at Furama Hotel ChiangMai, I'm very impress it. The clealiness of the room together with friendly staff that make 4nights was perfect. Breakfast was good, buffet lunch was perfect with a variety food, sure good quality.

Room Tip: High Floor are good view
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mullumbimby, Australia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed July 10, 2012

We have seen this hotel building in many guises over the last 10 years from the frame of a rusting relic from the age of the '70s Asian financial crisis, to failed condo room development to its current state as the Furama Hotel Chiang Mai. The excessive interior design does nothing to make you feel that you are in a fully functioning hotel. Its in a terrible, no where near anything location, unless you have your own transport or taxi around all the time. The rooms are big but the one skin common walls are very thin and you can hear what ever is happening next door. The beds supper comfortable. We ordered room service twice as there are no restaurants close by. Whilst the food was ok, its expensive for what you get. The room rate through agoda represents good value. But if you are paying the walk-in rate its much too expensive. All the staff are very nice and obliging. Our most vivid memory is of the view of the bird poop that covered the dirty window.

Room Tip: Book on line, walk in rate a rip off, avoid superior rooms the beds are very old and uncomfortable
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  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2012

I stayed at this hotel as part of a tour group, so in terms of location and getting around I cannot speak to that too much. Also I didn't deal with any of the staff so I'm not too sure about service.

The hotel and standard rooms themselves are large but are quite old. The bathroom definitely needs an upgrade and they need to try an install a air-conditioner that isn't so loud.

But in terms of functionality, everything "worked" and there were no disasters. The breakfast buffet was adequate with both self-serve and also cooked to order eggs and noodle soup.

I'd say if they are offering a very low price on rooms, it's not a bad place to stay.

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 4, 2012

Stay here for a total of 8 nights over a 1 month period. Rooms are spotlessly clean and spacious. Rooftop pool is fantastic, great way to cool off after a hectic day in Chiang Mai. Room service prices really high for Thailand. Wifi in rooms was very slow, wired internet seemed quicker. Rooftop restaurant has amazing views at night. Not really close to many things, tuk tuk required to get to the old city. Air con pretty noisy.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benowa, Australia
1 review
3 of 5 stars Reviewed May 13, 2012

The hotel itself is nice, alright location if you don't want to be right in the heart of things. The free wifi was hopeless, would only work in our right right by the door couldnt use it more then 2 feet into the room. Cleanliness could have been better, balcony looked like it hasn't been cleaned in a very long time, tried to charge 400baht for breakfast each, nice little restaraunt 5 min walk away thats only 100baht. All in all probably wont stay there again unless it was a really good deal.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Luxury Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Chiang Mai 4*
Official Description (provided by the hotel):
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai

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