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“Nice hotel, so so location” 3 of 5 stars
Review of Furama Chiang Mai

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Furama Chiang Mai
4.0 of 5 Hotel   |   54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand   |  
Hotel amenities
Ranked #143 of 334 Hotels in Chiang Mai
Bangkok
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
90 helpful votes 90 helpful votes
“Nice hotel, so so location”
3 of 5 stars Reviewed August 20, 2012

This is a nice hotel that will give you a feeling of being in Chiang Mai. The receptions are friendly and nice. Free wi-fi for guests. Room interior is teak wood. Room is furnished with refrigerator, sink for washing dishes and pantry. Great if you plan on a long stay.

The rooftop is quite nice for the view of Chiang Mai. Couple of restaurant and a pool is also on the top floor.

Location wise, you will need your own transport or walk to the main road. Its not really in a walking distance to any attractions or good restaurants.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chaiwat S, Front Office Manager at Furama Chiang Mai, responded to this review, September 26, 2012
Dear Bangkok Negotiator,

Greetings from Furama Chiang Mai.

Thank you for your review. We are glad you enjoyed your stay with us. The positive comments about our staffs, facilities in the room and the attractive rooftop are greatly appreciated as we intend to offer the highest standards in all aspects.

Again, thank you for taking the time to share your valuable feedback with us. We look forward to welcome you back whenever you visit Chiang Mai again.

With kind regards,

Chaiwat Sachato
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Pattaya, Thailand
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2012

My first time at Furama Hotel ChiangMai, I'm very impress it. The clealiness of the room together with friendly staff that make 4nights was perfect. Breakfast was good, buffet lunch was perfect with a variety food, sure good quality.

Room Tip: High Floor are good view
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mullumbimby, Australia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed July 10, 2012

We have seen this hotel building in many guises over the last 10 years from the frame of a rusting relic from the age of the '70s Asian financial crisis, to failed condo room development to its current state as the Furama Hotel Chiang Mai. The excessive interior design does nothing to make you feel that you are in a fully functioning hotel. Its in a terrible, no where near anything location, unless you have your own transport or taxi around all the time. The rooms are big but the one skin common walls are very thin and you can hear what ever is happening next door. The beds supper comfortable. We ordered room service twice as there are no restaurants close by. Whilst the food was ok, its expensive for what you get. The room rate through agoda represents good value. But if you are paying the walk-in rate its much too expensive. All the staff are very nice and obliging. Our most vivid memory is of the view of the bird poop that covered the dirty window.

Room Tip: Book on line, walk in rate a rip off, avoid superior rooms the beds are very old and uncomfortable
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  • Stayed June 2012, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 8, 2012

I stayed at this hotel as part of a tour group, so in terms of location and getting around I cannot speak to that too much. Also I didn't deal with any of the staff so I'm not too sure about service.

The hotel and standard rooms themselves are large but are quite old. The bathroom definitely needs an upgrade and they need to try an install a air-conditioner that isn't so loud.

But in terms of functionality, everything "worked" and there were no disasters. The breakfast buffet was adequate with both self-serve and also cooked to order eggs and noodle soup.

I'd say if they are offering a very low price on rooms, it's not a bad place to stay.

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 4, 2012

Stay here for a total of 8 nights over a 1 month period. Rooms are spotlessly clean and spacious. Rooftop pool is fantastic, great way to cool off after a hectic day in Chiang Mai. Room service prices really high for Thailand. Wifi in rooms was very slow, wired internet seemed quicker. Rooftop restaurant has amazing views at night. Not really close to many things, tuk tuk required to get to the old city. Air con pretty noisy.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benowa, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 13, 2012

The hotel itself is nice, alright location if you don't want to be right in the heart of things. The free wifi was hopeless, would only work in our right right by the door couldnt use it more then 2 feet into the room. Cleanliness could have been better, balcony looked like it hasn't been cleaned in a very long time, tried to charge 400baht for breakfast each, nice little restaraunt 5 min walk away thats only 100baht. All in all probably wont stay there again unless it was a really good deal.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Opole, Poland
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 13, 2012

Service not very helpful, almost no English spoken. We stayed there for two nights - all two days (roof) swimming pool was closing at 17:00 for some events. Terrible, moldy bathroom.
Nice view from the roof (if only no smog was present). Far from the center.
Shops, laundry, SPA, travel agency in the hotel lobby.
Breakfast was OK no reason to complain.
Very long waiting time to get an elevator (at the moment of our stay - half of elevators did not work).

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Furama Chiang Mai

Address: 54 Huay Keaw Road | Tambol Chang Puak, Muang, (formerly Grand Heritage Hotel), Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Luxury Hotel in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Furama Chiang Mai 4*
Number of rooms: 295
Official Description (provided by the hotel):
Furama Chiang Mai is an elegant 4 –star hotel with 17–storey high located at the fringe of CBD and North of Chiang Mai. The 294 well-appointed and spacious rooms are decorated with a blend of chic and contemporary Thai, complementing the diversity culture of Chiang Mai with full amenities and facilities. ... more   less 
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Also Known As:
Furama Chiang Mai Hotel Chiang Mai

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