We booked for 10 days & paid for this B&B in advance. This is a mistake we will never make again! The room we were given was just at the top of the stairs, it had no windows except one which looked out over the staircase, so no natural light at all. Also the room did not have a wardrobe or drawers of any sort. This is something we would have expected to have seeing that we were staying for 10 days. So we asked if we could change rooms for one that had windows. We were offered another room but told we could only stay in there for 1 night, as it was booked out after that, fair enough. This room was much nicer with natural light via french doors that opened out onto NOTHING except about 10 inches of floor boards that were extended out from the bedroom. No railings or anything, very dangerous indeed! So, first night over with, we had to go back to the windowless room again. The light from the staircase is right outside of the window looking over the stairs, this was on all night of course & there are only net curtains that don't block it out. The next morning we decided we wanted to move, so we set about finding an alternative, which isn't very hard in Chiang Mai.
When we told them we wanted to leave & we wanted our money back for the other 8 days, they said we could not have a refund because we had paid by bank transfer & it was not possible to get it back. It was only paid by bank transfer because they cant take card payment when it is booked via the internet! As far as we are concerned, this is a very poor excuse to keep our money & then let out the room again & getting it paid for twice! We never did get our money back.
Other points:(1) You can find many other places in Chiang Mai that cost less & include breakfast. (2) You have to pay for a very small cup of tea or coffee (3) There is no outside space apart from 2 benches on either side of the entrance, 1 of which had a nail sticking up & I ripped my jeans on it, the other had a motorbike permanently parked in front of it. (4) It is situated on a busy road. (5) You can hear what is going on in the next room due to the thin slatted wooden walls.
Sorry, but we did no enjoy our brief stay here & therefore would not recommend staying here.
- Official Description (provided by the hotel):
- Experience a homey & cozy stay in a very downtown Chiang Mai at Bussaba Bed and Breakfast ... more less
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