I would give this place a higher rating, but the extra HIDDEN charges were a real disappointment. And I think truly one of the worst things a hotelier can do to a guest. Let me start by telling you about their hotel van. It's a beautiful new van, and on the side of it is written "Smith Residence. Make you feel at home." Now this was really funny, because I often charge my guests a "rental fee" for towels when they stay at my home. That's right, I was charged 20 baht per towel and floor mat. But let me explain further...
Stayed for two months in (I think) a deluxe room on the 6th floor. 9000 baht per month, and you get access to the pool and gym (rooms below do not have access). 400 baht per month for wifi. They clean your room one time per week, giving you fresh sheets and 2 towels and floormat. At the end of the month you will be charged for electricity and water. You will also be charged a "rental fee" for the towels and floor mat. I was shocked. 20 baht each. (Has anyone ever heard of this?) There is no toilet paper, tissue, alarm clock, coffee maker or much of anything else in the way of extras. But the room appears clean, though getting dated/used quickly, and not as smart as the hip exterior makes it appear. The room had a refrigerator, microwave, tv (with HBO) and 2 glasses for drinking. At the end of the first month, my partner was told there was to be no smoking on the balcony outside the room anymore. This seemed to me to be a quick decision based on a fire alarm and evacuation that happened one day. So if you smoke, no smoking on your balcony outside. It was the very hot season, and we are on the sun setting side, so we used the air. We were careful to turn it off when we left and set it at about 25c. Our first month, the electric bill was 2300 baht. When we checked out after the 2nd month, the electric bill was an astronomical 4100 baht. I truly felt cheated as we didn't do much differently compared to the 1st month. And it's hard not to feel that way in this place, as you immediately feel like everything has a cost.
- Also Known As:
- Chiangmai Smith Residence Hotel
- Chiangmai Smith Residence Hotel Chiang Mai
- Official Description (provided by the hotel):
- new URL ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your Chiangmai Smith Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.