Stayed at the Meridien Chiang Mai for several nights using partial SPG points, and it's true what they say: use points and your stock value among guests goes down. Lots of issues with room assignments, that to the staff's credit was resolved even though it took a few attempts and several hours of waiting for a clean room. From being told that the breakfast room was closing and that we needed to hurry up (a first in many years of travels for me), to pool-side food orders that took an hour to materialise, there were so many flaws. The staff just went through the motions of their American-style hotel training check-list without really understanding service culture - a paradox in a country where service in the simplest of places can be so welcoming. In such a wonderful city, with an outstanding location it was just a shame that the Hotel lacked charm and was devoid of having any personality. Do yourself a favour and stay at the Dusit Hotel instead...
- Official Description (provided by the hotel):
- The ideal destination for savvy travellers who enjoy the mixture of Le Meridien's European heritage and local Lanna style to deliver a contemporary cultural experience. The hotel's 383 guestrooms, overlooking Doi Suthep Mountain range, are equipped with broadband internet and offer a modern entertainment experience centered on a high-definition LCD television. A perfect location adjacent to the famous night bazaar will ensure guests encounter the vibrancy + energy of Chiang Mai, just at their doorstep. ... more less
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- Also Known As:
- Le Meridien Chiang Mai Hotel Chiang Mai
- Meridien Chiang Mai