My husband and I spent 3 nights at the U Chiang Mai hotel. We arrived late from the airport and were shown all the areas of the hotel, picked the soaps we wanted to use for our room and then shown to our room. They had upgraded our room as well on arrival which was great! Our room was wonderful with a nice balcony overlooking the pool. Everything was very clean and fresh fruit and water were provided daily free of charge. The Sunday night market is literally right outside the entrance and is very cool! The hotel staff are extremely nice and accommodating. We left Chiang Mai to go to Pai and they offered to hold our large bags for us until we return 2 days later even though we will be staying somewhere else in Chiang Mai (sadly the u was booked). They also have no check out time so we were able to use our room right up until we left the city which was great! Definitely a wonderful hotel in a great part of town, close to good retardants and major temples. We would highly recommend staying there if you can!