I chose U Chiang Mai bc of its central location in the old city and reasonably priced rooms. I wasn't expecting much, but was VERY surprised at what I found! Loved the rooms; good size (deluxe room), great balcony right above pool, and a nice bathroom with shower and bath. Our room had much more light than can be seen in many of the photos. The pool area is an oasis in the center of the old city!! After a day of visiting the sites, it was great to return to the hotel and relax by the pool.
The customer service was like nothing I have experienced before, even at 5 star hotels. The hotel staff was exceptional...fully dedicated to making our stay at the hotel the best one possible. I would definitely stay at this hotel again and highly recommend it!!