Everything was perfect about this stay - and it's not often I say that. Booking was effiicient, queries I had made at booking time were followed up on the pre-booked transfer to the hotel, the room tour was comprehensive, everything was immaculate and even connecting the wifi was a breeze. U Chiang Mai discreet from the road but opens up into a lovely Lanna-designed space with airy public areas and rooms cleverly arranged around the infinity pool. I needed an early breakfast which arrived perfectly on time and I loved that it arrived in a tiffin! The staff could not have been more helpful, especially when I needed assistance with an activity pick up. I'd unhesitatingly stay here again, and might even contemplate upgrading to one of the rooms with a balcony straight onto the pool!