We stayed for 4 nights. The staff were incredibly welcoming and friendly, and helpful in organising transport and a day trip. The central location in the old town area means that it is easy to see many of the local sights on foot.
As can be seen from the photos, the whole hotel and bedrooms are stylishly decorated and furnished, although the low level of lighting on the staircase and some other areas does mean that caution is needed at night – my wife tripped on a couple of occasions on the staircase. There is no lift – our room was on the second floor. Also, our room had no desk/table you could sit at, and only one chair between us. However, these are quite minor drawbacks – we really enjoyed our stay. A plus for us was that there were both a kettle and filter coffee maker in the room. WiFi was free and quite fast compared with other hotels we stayed at.
The breakfast (available from 6.30am) was a mixture of international buffet options, plus hot food to order. We ate in the hotel restaurant most evenings, and the food was excellent, although they ran out of the less expensive white wine options on the wine list. At breakfast and dinner, service was fast and friendly. The upstairs bar, above the restaurant, was largely deserted and while open to the public (as is the restaurant) was a bit half-hearted in terms of drinks and service. There is a delightful, air-conditioned reading room area above reception – we were sorry that we were too busy during our short stay to make use of it.
There are bars, and cheap eating options in the street, opposite the hotel. On Sunday nights the street is closed to traffic from about 5pm and becomes a “walking street” market. Stalls and crowds appear from nowhere and there is a huge variety of goods on sale – this is really worth experiencing, so stay a Sunday night if you can.
If we ever return to Chiang Mai, we would certainly stay here again.