I stayed at U Chiang Mai for 2 nights with my wife and another couple. The hotel is very centrally located, an easy walk to just about anywhere in the old part of the city, and a short tuk-tuk ride to the riverside restaurants. It's a little more expensive than most other properties in the area, but much nicer from what I could tell. We booked online and got a better flexible rate by booking early than we would have if we had waited.

The #1 thing I took away from this hotel is its impeccable service. Staff was always eager to help us and answer our questions. They recommended restaurants for us and suggested activities for us to do during our stay. We realized a few days after checking out that we had inadvertently left behind a pair of boots, so I emailed the hotel. They confirmed the boots were there and promptly shipped them to our home in the U.S.

The property is very clean and seems recently updated with modern decor. We stayed in a superior room with a pool view. One quirk that people should be aware of is that the bedroom is raised a few inches above the outside hall and the bathroom. We had to be conscious of the small step in the room when going to the bathroom (especially at night) or entering/exiting the room. The only other room complaint is that the shower water pressure was a bit weak.

The hotel has a restaurant which is just okay. We ate there for dinner one night because we were tired and didn't feel like leaving the property. There were no other customers and the food was just average. The breakfast, included in our rate, was pretty good. You choose from a list of several hot items made-to-order, and there's a small buffet of fruit, cereal, yogurt, juice, and breads/pastries. Coffee or tea is also served with breakfast.

We scheduled massages in the hotel spa one night and were disappointed, not in the masseuses but in the spa rooms. The room temperature was cold, we could hear music which I think came from the U Chiang Mai bar, and my wife got attacked by mosquitoes during the massage. The next day, the hotel had the entire property fumigated for mosquitoes. Props to them for addressing the issue, but we weren't offered any discount on the massages. Maybe that's our fault for not asking. If we had time for another spa treatment, we would have gone to the place next door, which was a little less expensive.

Chiang Mai has many temples to see and an overall great vibe. I only wish we had more time to spend in the city to take advantage of U Chiang Mai's central location. We spent most of our short stay on excursions outside of the city: an afternoon at Doi Suthep and a full day at Elephant Nature Park (highly recommended).

We have stayed at U Chiangmai before, we loved it then and enjoyed our stay again. The service is great, friendly staff and nice rooms (albeit a bit on the small side). Lovely pool area which is so nice to relax by after a long day exploring. All day breakfast is an excellent service as is their 24-hour policy (if you check-in at 2pm, you can checkout the last day at 2pm, not 10am like most places). Excellent location, perfect for exploring the Sunday Walking Markets right outside your door. Great gym and do take advantage of the free activities. The early morning bike ride is really enjoyable. Please note this is a small boutique hotel, it is most suited to adults, not big families. We found our last visit far more enjoyable as there were only one or two quiet children. This stay was ruined by the screaming three children of one family who took up half the small pool area. It was really disappointing. Please don't bring your big families here, it is not suited for that many children. Stay at a bigger hotel or resort that specialises in accommodating big families.

We slept here after reading the good reviews and we were very happy with the choice. When we collected our bags after the flights, one of them was broken, as we asked the transfer directly to the hotel, the boy who was waiting for us helped us with the lost and found(sometimes in thailand they do not speak very good english), and also at our arrival the nice lady took care of the situation and we got a new bag in the evening! The staff is very nice, room clean, very good breakfast with no extra charge for cappuccino! The location is perfect.Our room was quiet and bed very comfortable.We enjoyed our stay

Location is great, near to Sunday market. But air condition is noisy, the room is not very clean. There are some ants although our room is on the second floor. For the restaurant we can not have more choose. The price is not worth this value.