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“Not THE worse but not good AT all” 2 of 5 stars
Review of Eco Resort Chiang Mai

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Eco Resort Chiang Mai
3.0 of 5 Hostel   |   109 Bumrungrad Road | Wat Kate Muang Chiang Mai, Chiang Mai 50000, Thailand   |  
Hotel amenities
Certificate of Excellence 2014
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Not THE worse but not good AT all”
2 of 5 stars Reviewed December 24, 2012 via mobile

Bed's swimmingpool all broken! No trashcans, coin machines for drinks And laundry swallow you'r coins.. No Nice place for getting a drink anywhere in THE resort. Breakfast is ok, pool is ok except THE start Bloks are ON THE wrong site of THE pool So don't break you'r neck!!!!!!! Have not see Anything eco.. Except THE plants but they give them to Much water for being eco

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, January 8, 2013
Thank you very much for your recent comments following your stay with us

Regarding to your comment the service of our hotel and staff we accept all you comment good and bad espcially the bed at swimming pool we have budget to buy a new on this year for other commet will take direct to step to improve all.

Your co-operation in bringing this to our attention is much appreciated, and we sincerely hope that we will have the pleasure of welcoming you to our hotel

Best regards,
Nittayaporn Polsri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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251 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chiang Mai, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 18, 2012

For the backpacker I recommended this hotel it's not too far from the city center expectantly the surprised price. You can stay in private and sharing room with your friend. if you want to stay in Chiang Mai over one week let's come to stay here. I like it.!!

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, January 8, 2013
Dear Customer,

Thank you very much for your comments on our hotel. We are happy to note that you found our service satisfactory, room, food and other facility.

We sincerely hope that we will have the pleasure of welcoming you to our hotel.

Best regards,
Nittayaporn Polsri
Eco Resort Chiang Mai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 27, 2012

The good: Grounds, price, pool.

Bad: Staff, location, breakfast

I arrived the night of a wedding and spent 30 minutes hot and sweaty with a big bag being sent to every corner of the establishment by staff. Standing by the pool amidst the wedding in my grotty clothes, someone finally told me the right place to go.

Things never got better with the staff.

Also, don't believe the other posts about always getting a room to yourself. There was indeed a girl in my room who snored very loudly and strung her clothes across the room. She was told she would have a room to herself. She was shocked to see me in bed when she came in at 3 am. I had the room reserved for days, so I wasn't a last minute arrival.

I agree with other reviews that breakfast is a competition. The selection would be OK if they put enough of it out. It's a bit of a bummer to have to elbow your way in to get a piece of fruit.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, November 29, 2012
Dear Customer,

Thank you very much for your recent comments following your stay with us

Regarding to your comment the service of our hotel and staff we accept all you comment good and bad espcially the our staff and take direct to step to improve all.

Your co-operation in bringing this to our attention is much appreciated, and we sincerely hope that we will have the pleasure of welcoming you to our hotel

Best regards,
Nittayaporn Polsri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2012

At first I was worried the Eco resort was too far away from downtown Chiang Mai - as the walk takes about 30-40 min. However a short and very cheap cab ride or tuk tuk is easy to catch and compared to other hostels downtown this is LUXURY. AMAZING pool, you won't find another hostel like this! Great service! Visit Phan (Fan) to book any activities, she is super sweet and super helpful!! A laundry mat is right across the street (and they won't lose your clothes, like other places I went to). An amazing and delicious 25 Baht pad thai stand is about 4 blocks away. Clean bathrooms too! Bring ear plugs bc bare feet on their wood floor squeaks like crazy and echos, otherwise large and clean rooms, only 1 outlet though. Met some great friends here.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, November 29, 2012
Dear Customer,

Thank you very much for your comments on our hotel. We are happy to note that you found our service satisfactory, room, food and other facility.

We sincerely hope that we will have the pleasure of welcoming you to our hotel.

Best regards,
Nittayaporn Polsri
Eco Resort Chiang Mai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 11, 2012

My Husband stayed here two years ago and wanted to share with me. I was not disappointed and loved our week here. Although away from the center of Chiang Mai, we walked in anyway daily and sometimes twice daily. It is also close to the lovely riverside where there are many resteraunts.

The rooms are a bit noisy and please if you are staying there please be considerate about the noise, and not scrape chairs (or beds together) and have arguments as all can be heard!

We are a couple in our fifties and we really enjoyed the atmosphere of backpackers and local families all staying.

We would certainly stay again, loved the pool area, lush tropical vegetation. Help yourself to a beer and glasses in the fridge, the bells ring so they know you have taken one and then pay. Love it!

also loved the fact they sent a follow up survey to ask for feedback. The gift of feedback is soo important for Hotels and Resorts to improve. Well done Eco, we will certainly be back.

Room Tip: I am not sure if you are sleeping in the school house you should be up top or down below. We found...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, November 29, 2012
Dear Custome
Thank you very much for your recent comments following your stay with us at Eco Resort Chiang Mai.


Whilst we were happy to note that you found service satisfactory for room ,food and other facilities, however, as result of your observation we are able to take directs steps to improve all your comment,

Your co-operation in bringing this to our attention is much appreciated, and we sincerely hope that we will have the pleasure of welcoming you to our hotel again in the near future.

Best regards,
Nittayaporn Polsri
Eco Resort Chiang Mai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Uxbridge, England, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2012 via mobile

If you stay here for 4 nights or more you got a discount so we essentially stayed here for £4.00 per night. The rooms were clean had good air con. Showers also clean with free shower gel. Best bit about hotel was the pool, always clean. Breakfast was good. The girls who book the tours were amazing. I recommend eco 1 day trekking and the cookery course. We would definitely come again

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, November 11, 2012
Dear Guest,

Thank you very much for your comments on our hotel. We are happy to note that you found our service satisfactory, room, food and other facility.

We sincerely hope that we will have the pleasure of welcoming you to our hotel.

Best regards,
Nittayaporn Polsri
Eco Resort Chaing Ma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 2, 2012

Absolutely loved the Eco resort. We paid 222 baht / person / night. For this price there is a small chance that you might have to share a room with someone if you are not in pairs, but apparently it's quite rare. The shared toilets and showers were fantastic - clean, airy, au natural so you felt like you were showering outside, and plenty of them.

The room itself was basic but comfortable. The beds were comfy. The air con (yup, 222 even gets you an AC) was fine. There was no where to hang wet clothes in the room but you could hang them outside.

Only small gripe was that the electric socket in our room was a bit crappy but when that's the worst thing - who cares?

The breakfast was nice and the whole atmosphere of the place was really chilled and friendly. The clothe washing was cheap (or you could wash by yourself for 50 baht) and they let us leave our bags in their lockup for a few days for free. It's less than 10 mins drive from the city centre (20 baht in a red an thing).

I wouldn't stay anywhere else next time I'm back in Chaing mai.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nitt_8, General Manager at Eco Resort Chiang Mai, responded to this review, November 11, 2012
Dear Guest,

Thank you very much for your comments on our hotel. We are happy to note that you found our service satisfactory, room, food and other facility.

We sincerely hope that we will have the pleasure of welcoming you to our hotel.

Best regards,
Nittayaporn Polsri
Eco Resort Chaing Mai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eco Resort Chiang Mai

Address: 109 Bumrungrad Road | Wat Kate Muang Chiang Mai, Chiang Mai 50000, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 370 Specialty Lodging in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eco Resort Chiang Mai 3*
Number of rooms: 67
Official Description (provided by the hotel):
Eco Resort Chiang Mai, a new development from Imm Hotel Group, offers value accommodation for nature lovers. With Ecological, environmental and economy awareness, we create with attention to simplicity in design and service that fulfill fundamental needs of travelers who are looking for a pure relaxation. ... more   less 
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Also Known As:
Eco Resort Chiang Mai Hotel Chiang Mai

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