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“Fantastic!” 5 of 5 stars
Review of Banilah

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Banilah
3.0 of 5 Guest house   |   11 Sotesueksa Road., Changphuek, Muang, Chiang Mai 50230 | Changpheuk, Muang, Chiang Mai 50300, Thailand   |  
Hotel amenities
Ranked #69 of 502 Chiang Mai B&B and Inns
Venlo
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
“Fantastic!”
5 of 5 stars Reviewed April 11, 2014 via mobile

We stayed at banilah in march 2014. We planned to stay for 2 nights and ended up in 5 nights. The lady who runned the place was very friendly and very helpful.
At our arrival she explained the whole city where to go and the best places to eat.
The room was nicely decorated and very clean.
Great value for the money.
Highly recommended!!

Stayed March 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    73
    35
    9
    5
    2
See reviews for
1
44
26
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2014

Banilah is a friendly small hotel in Chiang Mai very close from Old Town (100 BHT for Tuk Tuk) but you can also walk or rent a motorbike. Girls are very helpful and nice, hotel is clean, wifi works fine. Everything was really great. Highly recommended!!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 20, 2014

This is my first time at Banilah. The staff is friendly. She bring me a map and make a restaurant, massage, connivence store around which i love it. So professional. Room is clean. I love the water sound from the center of the hotel.

The good night candy impress my heart. I can't find in the other budget hotel. So touching.

Recommended for Cat lover!

Room Tip: Avoid the room which located at the front of the building. The noise sound might disturb your sleepi...
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heuchelheim, Germany
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

Me and my girlfriend stayed here for five nights and it was awesome. The staff is so nice!! When we arrived she gave us three maps and took her time to explain all the places (Restaurants,market,temple,massage,icecream,everything) to get a closer look around chiang mai. The rooms are cleaned every day and included an moskito net,tv,private bathroom,hot shower and all for 450 bath,really really good. The location is not in the old city but you can easy walk for about 15 minutes or take a red car for 20 bath per person. We loved the location because there are not many tourists around this area and everyone was so friendly. I just can highly recommend this place. If you want to go to chiang mai,you have to go to Banilah!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 12, 2014

I stay there for 2 nights.....at the beginning I was also stepped back because of it location.... but if u rent a bike somewhere or even from the Guesthouse then there will be no more problem... the staff was extraordinary nice... they will show u everything around the gh and also the city.....around the gh already had some many great food To eat......and their cafe also is a great place try to hangout....but rmb book it ASAP since the gh seem always full......

Stayed February 2014, traveled solo
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1 review
5 of 5 stars Reviewed February 5, 2014 via mobile

I love this place. My parents stayed here last year and i came with them this year. The rooms are immaculate, cleaned every day. I don't know how they do it because i don't like water, but the water they provide for you i was drinking both bottles every day, haven't had spring water as nice since. The rooms are perfect for jetlag, you can keep them so dark it feels like night if you wish. It is a 5min walk to thanin markets for food, clothes, shoes etc. There is a cute little restaurant we went to every morning for breakfast with tea, coffee, croissants, eggs etc, very good prices and a supermarket just around the corner. The lobby area is very honey with chairs and tables, tea and coffee available. You need only ask and they will send nail for you, book taxis and tuk tuks, recommend good restaurants. They sit you down when you first get there a d give you maps and show where the best places are and how to get there. I would recommend this place very happily.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oaxaca, Mexico
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
Reviews in 30 cities Reviews in 30 cities
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed December 9, 2013

We came to the Banilah hoping for a comfortable, boutique-style guesthouse, based on the outpourings of positive reviews on TripAdvisor. As good a guide as TA is most of the times, there are moments like these where it utterly fails me.

First, the positives:

The rooms have a certain design flair. The whole guesthouse feels cozy, with a central courtyard with koi fish and plants. The guesthouse has a café where various cats lounge around all day.

Now for the bad stuff:

First and foremost, the guesthouse's description of bathrooms is misleading. To call them en-suite is very generous. They are, essentially, "private shared bathrooms." If you want to go to the toilet, you have to step out on a private balcony, and into a cramped, bare concrete bathroom. It may be a private bathroom, but it has all the inconvenience of a shared bathroom because you have to step outside if you want to go in the middle of the night.

Second issue, mosquitoes. Now, to be fair, it wasn't so bad when we were there, but I can't imagine how it's like in the rainy season. That bathroom I mentioned above? It's crawling with mosquitoes drawn to the water. The pretty trees and pond in the middle mean that there are so many mosquitoes that they installed mosquito nets on the beds on the ground floor, which we saw on the way out. What was puzzling, though, was the attitude of the staff: instead of trying to solve the problem, they tried to talk around it. They told us to get into our rooms quickly at night, and remove our shoes indoors to avoid a mosquito invasion. They also suggested that we should use spray to get rid of them. This is just a silly expectation.

Third, there is absolutely no noise isolation in the room due to bare concrete walls and a wooden door. I'm usually very tolerant of noise, but this was ridiculous. Someone on the floor above dropped a coin or a pin, and the noise woke me up. We could hear every car, every motorcycle, every guest milling about. A garbage truck woke me up at 8h30 AM. The guests make an effort to keep quiet, which is good, but it doesn't make up for poor construction. Bring earplugs.

Fourth, the room really isn't designed very well. The room is on the small side but adequate in size, but there are a few odd design choices. For instance, there is no mirror in the room. Solution? There's a small mirror on top of the closet (next to the television!), which is angled towards the ceiling. For a flashpacker-oriented guesthouse, its lack of electric plugs was puzzling. There was only one for the whole double room.

Fifth, we found the staff insincere. The owner or manager did her ten-minute routine of highlighting hot spots on the map, but you could tell she didn't care about it at all. She just rolled off the spots like a well-rehearsed routine. Nevermind that I don't drive a motorbike, know a bit of Thai, and love Thai food; I got told where to go on my imaginary motorbike, what "soi" means, and where to try Thai food in a Lonely Planet-approved restaurant. When the staff saw that we looked unhappy with the rooms, they were very quick to tell us that if we didn't renew the room before 9 AM the next day, they'd give the room to someone else. Guess what we did.

And so, the four days we had planned to stay here turned into a sorry evening. The next morning, thirty minutes before checkout, we decided to head downstairs and hang out with the cats for a cup of coffee... only to be told that the coffee machine was broken.

To end this review on a positive note, I want to mention that one of the members of the staff was very kind and helpful to us on our way out. She called a tuk-tuk for us and arranged a fair price to our next destination. Too bad the negatives outweighed the positives, and by a wide margin.

Room Tip: Every room is noisy, so pick one at the back of the guesthouse to avoid street noise.
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  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Banilah

Address: 11 Sotesueksa Road., Changphuek, Muang, Chiang Mai 50230 | Changpheuk, Muang, Chiang Mai 50300, Thailand
Location: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #69 of 502 B&Bs / Inns in Chiang Mai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banilah 3*
Number of rooms: 25
Official Description (provided by the hotel):
Welcome to Chiang Mai and warm welcome to Banilah guest house. Banilah has renovated a building and transformed it into a unique style, comfortable, eye-pleasing fusion with Lanna senses. The combinations of Lanna arts and modern designs will penetrate through your please and touch your heart. You will value your relaxation time more than ever at Banilah. Banilah offers more than what you've expected for what you pay. All of our rooms are decorated with boutique and unique stye, with en-suite bathroom. ... more   less 
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Also Known As:
Banilah Hotel Chiang Mai

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