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“staffs are very nice, but the bathroom is pretty bad.” 3 of 5 stars
Review of Park Plaza Sukhumvit Bangkok

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Park Plaza Sukhumvit Bangkok
4.0 of 5 Hotel   |   BTS Asoke Station | 16 Rachadapisek Road, Klongtoey, Bangkok 10110, Thailand   |  
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Hotel amenities
Ranked #99 of 766 Hotels in Bangkok
San Jose, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“staffs are very nice, but the bathroom is pretty bad.”
3 of 5 stars Reviewed November 26, 2013

I like this hotel because of hospitality of its staffs and the location of Park Plaza Sukhumvit. However, the bathroom of my room (5th floor) is super old and lots of black spots in the shower. The rug is dirty, so that I gave this hotel 3 stars only. (staff 5 stars and bathroom 1 star).
When we arrived at this hotel, the staff told us "overbooked'. They had to transfer us to Park Plaza Soi 18. They offered us free transportation to Park Plaza Soi 18 and free breakfast. Park Plaza Soi 18 is much newer than Park Plaza Sukhumvit.
On the second day we got transfered back to Park Plaza Sukhumvit. When I saw the bathroom and the rug in my room, I kind of regret to be transferred back, but I like Park Plaza Sukhumvit location more. I chose to stay at Park Plaza Sukhumvit. I did not complain about the condition of the bathroom to its staff since I thought this hotel was pretty old. Aging is not staff's fault.

My flight was at 8:30 AM, Sunday. The staff suggested we should leave hotel at 5:30 AM. He helped us to find a taxi from street. Guess one way Taxi cost by meter from Park Plaza Sukhumvit to BKK airport on Sunday 5:30 AM??? Only 191 baht. It only took 25 minutes to BKK airport. This factor makes me happy about staying this hotel.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 27, 2013
Dear M Y,

Thank you for sharing your feedback with fellow trip advisor travelers.

We are sorry to hear your disappointment concerning our room facilities, our engineer and housekeeping team has been informed and will ensure that the condition mentioned are taken care of immediately.
Park Plaza Sukhumvit is effectively older than the other sister hotel however it is not a reason for us to let it go and I will personally ensure that it doesn't occur in the future.
Our team has a "touch up " plan and this is in continuous process which we will emphasis on the quality and standards that are our top Priority.

Once again thank you for bringing the issue to my attention and we will ensure that we will do all we can to rectify the situation.

Should you need any assistance in the future, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com.

We wish you a nice week ahead and a Happy Festive Season in advance.

Kindest Regards,

Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,734 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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English first
Indianapolis, IN
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2013

This hotel is very nice. I stayed in a corner room and it was clean, comfortable, well-appointed and larger than I expected it to be for the price. The bathroom was big with a beautiful self standing tub and glass enclosed shower stall. The bed and bedding were very comfortable and there is a well stocked minibar, in-room safe, iron, and a bedside master control panel that controls everything from the lights and alarm to the air conditioning (which worked quite well). The wireless internet was spotty at times. There is a nice 24hr bar/restaurant that offers complementary juice and snacks all day/night. The workout room is clean and well equipped and the rooftop pool is beautiful and relaxing. The lobby staff was very helpful and the security was good. As usual, the key factor is location and this hotel is in a great spot, just two blocks away from a skytrain/metro station, a nice shopping mall, restaurants, banks, and a large park. Note that Soi Cowboy is just a couple blocks away so that may or not appeal to you but you are near that kind of night life no matter where you stay in this part of the city. Actually the nice thing about this hotel is that it is slightly off Sukhumvit Road so it is quiet inside and outside yet you are only a couple minute walk from all the major activity in this area. Overall, I really liked this hotel and it was a good value. Although this was my first trip to Bangkok, I see no reason to find another hotel if I were to stay in the Sukhumvit area again.

Room Tip: Corner rooms are like a mini suite and worth the extra cost over a standard room if you like the ext...
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  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 26, 2013
Dear "yyacoel"

Thank you for taking the time to give your feedback to future Bangkok Travelers.

We are glad you recommend us and that you enjoyed your stay during you visit.
We are effectively perfectly located next the the Asoke junction which provide you with a 2 minutes walk to the mass transportation Skytrain & Subway station, as well as shopping mall and the hustle and bustle of the busy sukhumvit road. Our double sealed window allow a nice and quiet atmosphere while entering the hotel itself.

Once again thank you for your nice feedback and we all look forward welcomgin you and your family in the near future.

We wishing a nice day and Great Festive Season in advance.

Kindest Regards,

Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
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Netanya, Israel
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 26, 2013

The hotel is located very close to terminal 21 and the sky train station (who can take you to MBK and Siam center). the disadvantage of that is that the surrounding is quite busy and noisy but the room's windows were pretty much sealed for noises. very nice rooms and very kind staff who was really willing to help us with our questions. Breakfast was very good but a little expensive compared to Thailand (yet recommended). Recommended :)

Room Tip: high floors :)
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bury St Edmunds, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 26, 2013

It was the first hotel we stayed at in Thailand The service was excellent. We arrived one and a half hours before check in due to the overnight flight, but they brought us complimentary tea whilst we waited half an hour for the room to be prepared. Really pleased with the bathroom and everything else in the room. Bed really comfortable. The only criticism was that there was not much storage space and too few hangers. Very central position for Sky Train etc.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 27, 2013
Dear Susan,

Thank you for sharing your feedback with fellow travelers,

We are pleased to hear that our team member provide an " Excellent " service from your arrival to the end of your stay and they deliver the " Yes I can" promise, the company vision.

Our bedroom has a "home" feel and our bed has a reputation of being extremely comfortable which is more than a necessity after a hard day at work or a long day shopping.
The bathroom offer a spacious rain shower and bench to enjoy a long and relaxing cool off.

Once again we are glad to hear that your first hotel in Bangkok provided you with an excellent service and a place to stay on your next trip in the City of Angels.

We wish you a nice day and looking forward welcoming you soon.

Kindest Regards,

Veronique Sirault ,
General Manager
reservations.bangkok@parkplaza.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 25, 2013

We stayed here for 4 nights at the start of November on our honeymoon and was the perfect start to a perfect stay - would def recommend this hotel to anyone else visiting Bangkok and we would def come back to stay here again.

Hotel room was fantastic, much more than we were expecting for the price we had paid and cleaned daily. Hotel staff are so friendly and made our stay very enjoyable - nothing is too much trouble for them and they really go out of their way to make you feel welcome. The rooftop pool has an amazing relaxing feeling and found it particularly enjoyable in the evening taking advantage of the 2 for 1 happy hour sipping cocktails by the pool before cooling off with evening swim.

Location is good, close to MTR so the full city is easily accessible - also if you are out in taxi (not during rush hours) it is quick to get from one area to the other. The hotel is in busy enough area to have decent restaurant and bar choices. Is near the Cowboy red light area but again far enough that you can pop along for a visit if you wish but the hotel is not next to or in the middle of it so you dont feel like you are aware of it being there.

We didnt eat in or use the breakfast buffet as were out exploring most days but the restaurant area did look good.

We will def stay here again when back in Bangkok,

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 27, 2013
Dear Nat,

Thank you for posting your comments and experience while staying at Park Plaza Sukhumvit Bangkok.

We are glad to hear your enjoyed the room was of good quality value and would definitively recommend us in the future.

As for the staff, we are proud that you have notice our dedication to our " Yes I can " promise and that the team deliver the helpful and friendly service to make your stay enjoyable at all given points.

Once again, thank you for sharing your feedback and we do hope having a chance of welcoming you, your family or friends in the near future.

Wishing you a nice week ahead,

Kindest Regards,

Veronique Sirault
General manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 25, 2013

We stayed at the Park Plaza Sukhumvit from 4th Noevmber 2013 - 8th Noevmber 2013. We had a fantastic stay and I would definitely recommend this hotel.

The room was clean, spacious and everything I would expect for the price we paid. Breakfast was great. They also have a pool on the top floor which we only used once which was nice.

All the members of staff are really helpful and polite.

The location of the hotel is also great, right next to Asok BTS station exit 3. This makes it super easy getting around Bangkok.

I will be staying at this hotel again

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 27, 2013
Dear "Devmehta1"

Thank you for taking the time to post your feedback on trip advisor site.
The team is happy to hear that you had a "FANTASTIC" stay and that you would highly recommend us.

As rightly mentioned, we are located at 200 meter from Skytrain and subway station which allow you to travel around the city on a very easy and fast track.

Glad you enjoyed the design of the room and had the time for a Jump in our roof top swimming pool.

Once again thank you for the time spend sharing your experience and should your travel bring you back to Bangkok, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

We wish you a nice week and a Merry Festive Season in advance.

Kindest Regards,

Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2013

its my 1st time in Bangkok,im so glad that I choose Park Plaza,my stayed in Bangkok is so wonderful bcoz of the hotel I choose,,perfect location,accesible in everything,staff is helpful and honest.the room is very nice and clean,the buffet breakfast is awesome...surely I will going back to this hotel...highly recommended

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, November 27, 2013
Dear Mae,

Thank you for sharing your feedback on trip advisor portal.

We are happy and proud to hear that you are glad to have selected us for your first time in Bangkok.
We do hope that they will many more visit to come and that we will remain your first choice in the future.

Should you need any assistance in the future, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

We wish you a nice day and look forward to your next visit.

Kindest Regards,

Veronique Sirault
General manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Sukhumvit Bangkok

Address: BTS Asoke Station | 16 Rachadapisek Road, Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#68 Business Hotel in Bangkok
#71 Romantic Hotel in Bangkok
#83 Luxury Hotel in Bangkok
#97 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Sukhumvit Bangkok 4*
Number of rooms: 95
Official Description (provided by the hotel):
-Complimentary Internet (in room and all public areas)-24h free coffee, tea, juices, cokkies, etc-All guest rooms with wooden floors, rain shower, free coffee and tea, ironing board and iron, 60+ tv channels-Perfect for honeymooners, leisure and business travellers, Pre or Post Cruise Ship TripsA sanctuary for business travelers in Thailand, the boutique Park Plaza Sukhumvit Bangkok Hotel provides a comfortable atmosphere. With its superb location and stylish facilities, Park Plaza Sukhumvit Bangkok offers a unique, personalized experience that ensures that guests feel welcome. For added convenience, all guest rooms and public areas are free wireless hot spots. Enjoy complimentary refreshments at CO2 Lounge & Restaurant and the short walking distance to the Skytrain and Subway. ... more   less 
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Also Known As:
Park Plaza Sukhumvit Bangkok Hotel Bangkok
Park Plaza Bangkok
Bangkok Park Plaza

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