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“Home comforts in Bangkok” 5 of 5 stars
Review of Park Plaza Sukhumvit Bangkok

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Park Plaza Sukhumvit Bangkok
4.0 of 5 Hotel   |   BTS Asoke Station | 16 Rachadapisek Road, Klongtoey, Bangkok 10110, Thailand   |  
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Ranked #74 of 750 hotels in Bangkok
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Home comforts in Bangkok”
5 of 5 stars Reviewed June 12, 2013

After a terrible start when arriving into Bangkok due to the rude airport front counter taxi service lady and the nightmare journey of getting to the airport to the hotel via the airport taxi service where the driver was rude, spoke no English and decided to take us for a long 2 hour drive, we arrived to the Park Plaza Hotel where we were welcomed by friendly staff who promptly checked us in. We were upgraded to a corner deluxe room which was clean and very spacious. All the staff be it reception, restaurant, or service staff were all very friendly and always happy to help. We would recommend this hotel to all visiting Bangkok. It's not only clean, comfortable and welcoming, but is also conveniently located near the BTS and MRT making it easy to access everything in and around Bangkok. Our special thanks to Ken in reception for all his hospitality. We would stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 14, 2013
Dear Radia,

Thank you for taking the time to share your experience with fellow travelers. We are glad to hear that you had a great experience and feel "Home away from Home" while staying in Park Plaza Sukhumvit Bangkok. You comments have been passed on to the team and especially Khun Ken which is always rewarding.

We apologized for the poor experience while taking the taxi at the airport and do hope that Bangkok remains in your favorites destination.

We look forward welcoming you, your family or friends in Park Plaza Sukhumvit Bangkok in the nearest future.

For any assistance, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

We wishing you a nice week end,
Kindest Regards,

Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2013

Check-in was quick and seamless. I enjoyed beverage they offered at check-in so much that I requested it for breakfast everyday (still don't know what tea it is). The hotel is close to Asok station which is only a few stops to the main shopping malls. The room was spacious, clean and comfortable.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 16, 2013
Dear Kestella,

Thank you for sharing your experience while staying with park Plaza Sukhumvit. It is with great pleasure to hear that a stay has been enjoyable and comfortable.

Regarding the welcome drink, we are glad you like it so much, I am not sure which one you got however we normally alternate between pandanus or lemon grass tea as both being very refreshing during the hot Bangkok temperature.

We look forward having the pleasure of welcoming you , your family or friend on your next trip to Thailand.

Kindest Regards,
Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 10, 2013

Great choice if you do not intend to spurge on hotels. We opted for this hotel as we were only staying for the weekend and needed a room which is conveniently located.

The goods:

1. About 45 min from the airport - we took the express line to Phaya Thai then switched to BTS. So fast and easy! (Btw, taking express to Phaya Thai seems much easier compared to making a switch at Makkasan. But if there are more than two of you, then definitely grab a cab!)
2. Check-in was smooth. Early check-in allowed which was great as we had a very early morning flight coming in.
3. Location - awesome! It's located on the mainline so it was very easy to get to different tourist attractions and spas. It is not as busy as the Siam area and was a very central point for our itin.
4. It is literally a 5-min walk from the BTS station - there is even a money exchange along the way - all too convenient.
5. The restaurant opens all day long - great for us as we got very hungry during midnight and really had no clue as to where to go eat nearby.
6. Air-con in the room works perfectly!
7. It is a 5-min walk to Terminal 21 - the mall itself is not so great but it was a food court and lots of restaurants as well as a very small super market.

The not-so-goods:

1. Beds and pillows were a little too soft (at least for me).
2. The shower room can be a little more clean.
3. Breakfast was average. Not so much of a variety but food tasted good. The staff at egg station was always so happy with our requests. (However: never had to wait for seats - and they change menu every day - big plus!)

Other than that, there is nothing to complain about this hotel. The front desk and the staff at lobby were all so nice and proactive. Noi, one of the servers at the restaurant, was always smiling and happily greeted us every morning!

I would not hesitate to recommend this hotel. Would definitely stay again.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 14, 2013
Dear "Mscl",

Thank you for taking the time to share your experience while staying at Park Plaza Sukhumvit Bangkok! It is always a pleasure to receive nice feedback, your comments have been passed to the team and especially Khun Noi, from the Co2 restaurant.
We are sorry to hear that the range of variety for breakfast which goes from danish, bread, cereal, yogurt, fresh fruit, cold cut, cheese plater, salad, to hot dishes plus the egg made "a la minutes" was not enough variety.
We have well taken note of it and for your next visit, please let us know what favorite items you wish to see on the breakfast line and will try our best to make it happen.

Once again thank you for your feedback and we look forward welcoming you, your family and friend on your next visit to Bangkok.

For any assistance, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

Kindest Regards,
Veronique Sirault,
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mill Valley, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

This hotel is very centrally located--near the metro and sky link--easy access from the airport (about 45 min trip). There is also a park close by if you'd like to go for a jog. The rooms are comfortable and clean (bed was one of the best I've slept in), air conditioning works like a charm. The staff are incredibly attentive--We were graciously upgraded to a corner room due to a toilet malfunction. I highly recommend getting the breakfast, it's a beautiful and varied buffet, lots of delicious options (omelettes/eggs cooked to order, fruit galore, pastries, cheese, meats, bread, yogurt, etc. etc.!) Also the coffee is delicious, no nescafe here! Also, you can enjoy fruit juice, coffee, tea etc. complementary all day. Overall, great value for price.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 14, 2013
Dear Benoit,

Thank you for taking the time to post a review for fellow travelers to share.

We are glad you enjoyed the restaurant especially the breakfast and the 24 hours complimentary juice, coffee/ tea and light snack in our Lounge.
Only fresh coffee served in our lounge all day long and we are glad you appreciated it.

I thank you again for sharing your experience, and we hope to have the pleasure to welcome you, your family or friend to the Park Plaza Sukhumvit Bangkok.

Kindest Regards,
Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Giessen, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2013

Upon arrival very quick check-in and room assigned at my desire. Overall impression of facilities excellent with only one exception: the fitness room is too small and therefore insufficiently equipped, the sunloungers at the pool need to be exchanged.
Location of the hotel is nearby sky train Asok station, therefore no problem to get around.
It was my unforgettable pleasure to arrive while front desk manager Jasmine was on duty, she deserves to be commended for her professionalism, attitude and kindlyness.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 14, 2013
Dear Kestella,

Thank you for sharing your experience while staying with park Plaza Sukhumvit. It is with great pleasure to hear that a stay has been enjoyable and comfortable.

Regarding the welcome drink, we are glad you like it so much, I am not sure which one you got however we normally alternate between pandanus or lemon grass tea as both being very refreshing during the hot Bangkok temperature.

We look forward having the pleasure of welcoming you , your family or friend on your next trip to Thailand.

Kindest Regards,
Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 5, 2013

Park Plaza hotel is not a very large hotel but that we felt was its USP . We had 2 rooms one of them was a corner deluxe room which was very spacious and comfortable.The staff is extremely courteous and helpful. There is a 24 hr restaurant cum common lounge where you cd lounge around in the night if you were having jetlag and have a lovely cup of coffee and interesting small local unique tidbits.The breakfast is very good with all the local fruits. The location is excellent with the sky train next to it . Money changers, restaurants, malls are all around it.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 14, 2013
Dear Sanjeet,

Thank you for sharing your experience with fellow Trip Advisor ! We appreciate your feedback regarding your homely stay at Park Plaza Sukhumvit Bangkok.
It is always a pleasure to receive positive comments and all have been shared with the team. Our restaurant cum lounge is effectively open 24 hours which facilitates Jetlag feeling.

We look forward having you, your family and friends with us soon and should you need any assistance in the future, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

Kindest Regards,
Veronique Sirault
General Manager
reservations.bangkok@parkplaza.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
jaipur
Top Contributor
104 reviews 104 reviews
70 hotel reviews
Reviews in 25 cities Reviews in 25 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed June 4, 2013

The hotel is 45 mins drive from Bangkok Intt airport .
The hotel is decent from outside with very small main lobby and 4 sofas for guests .
The checkin process was smooth .
The room was upgraded but was so small with small washroom and uncomfortable beds .
This hotel is a business hotel not for vacation / leisure .
The inroom dining service is very slow with average food quality .
There is no Indian food served basics like tea is alos not avb .
We requested for Indian Restaurant nearby as it was 2 pm was lunch time .
We came downstairs was hocked to see that there was no space in lobby even to stand as it was a big group that ok .
I waited for 40 mins in and in the room for assistance for Indian restaurant but the front office team was so busy in the groups checkout that they did not respond as if we we not guests .
I checked online and got list of all Indian Restaurants and called one Saras myself was told the direction .
We were suggested taxi for 100 bhatts but we were suggested by a local guide that it was just 10 mins walk .

We reached in 8 mins flat and had very good Lunch .

I came back to this hotel booked another hotel just 1 km and checked out was asked to pay the whole amt for 3 nights .
The hotel had already blocked Rs 9000/- bhatt by taking pre auth. on mycard so paid Rs 8300/- and left the hotel .
The team including front office manager are not helpful . .
.

Room Tip: I would recommend this hotel for business and not foe leisure and all rooms are same and is an budge...
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkPlazaSukhumvit, General Manager at Park Plaza Sukhumvit Bangkok, responded to this review, June 7, 2013
Dear Mr. Taruny,

Thank you for sharing your experience with fellow trip advisor visitors.
If we might clarify few points on the comments made:
All hotels located in the city center are 45 minutes away from the airport, The hotel is a city hotel which cater business & leisure guest however it is not a resort as you will find on beach with huge pool and recreation facilities.
The restaurant offer Thai and International food on 24 hours basis, we do not not cater specific Indians items however we do offer samosas as well as green curry with Naan and vegetarian dish. There are plenty of restaurant within walking distance which can offer any specialties.

Regarding the room payment, it is an international normal practice to take a pre-authorise credit card deposit upon check in, as your room had a special rate offer with the non refundable condition, the total amount was charged. However, while you request to early check out as you were not satisfied , the money of the 2 nights has been refund into your credit card.

We apologized should the associate not been able to attend your request on a timely manner due to a busy guest request.

Should you need our assistance in the future, please do not hesitate to contact us directly at reservations.bangkok@parkplaza.com

We wish you a nice week end,
Kindest Regards,

Veronique Sirault
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Park Plaza Sukhumvit Bangkok

Address: BTS Asoke Station | 16 Rachadapisek Road, Klongtoey, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Bangkok
#52 Romantic Hotel in Bangkok
#63 Luxury Hotel in Bangkok
#81 Family Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Plaza Sukhumvit Bangkok 4*
Official Description (provided by the hotel):
-Complimentary Internet (in room and all public areas)-24h free coffee, tea, juices, cokkies, etc-All guest rooms with wooden floors, rain shower, free coffee and tea, ironing board and iron, 60+ tv channels-Perfect for honeymooners, leisure and business travellers, Pre or Post Cruise Ship TripsA sanctuary for business travelers in Thailand, the boutique Park Plaza Sukhumvit Bangkok Hotel provides a comfortable atmosphere. With its superb location and stylish facilities, Park Plaza Sukhumvit Bangkok offers a unique, personalized experience that ensures that guests feel welcome. For added convenience, all guest rooms and public areas are free wireless hot spots. Enjoy complimentary refreshments at CO2 Lounge & Restaurant and the short walking distance to the Skytrain and Subway. ... more   less 
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Also Known As:
Park Plaza Sukhumvit Bangkok Hotel Bangkok
Park Plaza Bangkok
Bangkok Park Plaza

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