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“Nice hotel but watch out for noise” 4 of 5 stars
Review of Fraser Suites Sukhumvit

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Fraser Suites Sukhumvit
4.0 of 5 Hotel   |   38 / 8 Sukhumvit Soi 11 | Khlongtoey Nuea, Wattana, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #108 of 764 Hotels in Bangkok
4.5 of 5 stars 438 Reviews
Sydney
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Nice hotel but watch out for noise”
4 of 5 stars Reviewed November 24, 2013

Impressive size even for the standard 1br. Well appointed and great views.
Only two things that you need to be aware or.
1. Internet connecton often drops
2. The noise even on a higher floor facing soi 11 can be really crazy, even at 4am the bass sounds travel right into your bedroom. At 5am you still can hear people shouting and going nuts.
I had to resort to earplugs. Not sure if all rooms have have this problem.

I think any hotel around soi11 will likely have some noise issues.
Breakfast is of reasonable standard.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, January 2, 2014
Dear OzMarkSydney,

We are happy to read you enjoyed the hotel room and views of the city. However, I do note that you felt it was noisier because of Soi 11 then it should be. As far as the internet please let us know next time you visit because we can solve the internet signal dropping issues if notified during your stay.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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438 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Baghdad, Iraq
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2013

I spent two separate periods in the property during a recent trip to Thailand. First we rented a 3 rooms apartment at the 30th floor - simply breathtaking under all the aspects - quality of the apartment, size, view. The I took a single room apartment (25th floor), which was equally nice even if (obviously) smaller. Swimming pool is very nice and the service, although sometimes a bit slow, was very good. The hotel is perfectly located in Sukhumvit Soi 11, which is great if you look for a lively area to party!

Room Tip: The higher you go, the better :-D
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, January 2, 2014
Dear Pablo the sonar,

Thank you for posting your review on Tripadvisor.com. We are glad to read that you enjoyed your room and the view, swimming pool and the lively area around Sukhumvit Soi 11. We did note the slow service at the pool and have discussed this with the team, which we find very helpful feedback to help us improve upon our services.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 14, 2013

Great staff reception,
Housekeeping not so good (not clean, forget towels, loo rollls etc)
Internet So SO bad forget booking if you have work to do
And only works in MY Kitchen properly.
Above 11 Bar nice

Hotel has free TukTuk bot only ever saw it ONCE in five days

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, January 2, 2014
Dear Stewartlees,

Thank you for posting your review on Tripadvisor.com. We are glad to read that you enjoyed the reception team and Above Eleven but do note your comments on housekeeping, Internet and Tuk Tuk service. The Tuk Tuk is a free service and we do have two at the property. However, they are requested all the time, therefore sometimes you need to wait 5-10 minutes for them to return.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 14, 2013

It was a very nice experience. Rooms are big and clean. Staff is friendly. We asked for an early check in as flight came in at 6:00. Staff handled it perfectly. We had a deluxe suite on the 25th floor. No problem with street noise etc. Compl breakfast in the mornings was pretty nice. The have continental as well as thai. Only suggestion would be the juices which are straight from a tetra pack.

Room Tip: Take a higher room except of the two top floors as there is a rooftop bar and hence noisy in weekend...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, January 2, 2014
Dear Marthar,

Thank you for posting your review on Tripadvisor.com and sharing your positive review with the team and other guests. We are glad to hear you both enjoyed your stay including our facilities & services. Your highlight on the room sizes is definitely one of the greatest features at staying at Fraser Suites Sukhumvit. Not to mention, our team always is looking forward to making your stay as comfortable as possible in Bangkok.


We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Top Contributor
123 reviews 123 reviews
52 hotel reviews
Reviews in 41 cities Reviews in 41 cities
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed November 11, 2013

I needed a good hotel to take rest and recuperate after a surgery in hospital. As I would not be going out, wanted to have a hotel close to the Bumrungrad hospital but with good views. I did not expect what I found. Fraser Suites fulfilled all my wishes. It was apartment hotel. For me one bed room apartment with sitting room was just enough. There are two and three bed room apartments in the same establishment. The room which I got was on 28 floor with fantastic view of Bangkok sky line. The wall to wall glass window started from sitting room and finished at bed room. It was just awesome, day and night. My camera clicked non stop to take the beautiful skyline of Bangkok from all sides. Sparkling clean hotel and extraordinary warm staff made my life very easy. My husband did all the errands. The hotel had free Tuk Tuk shuttle service to Bumrungrad hospital and Nana BTS. It was just easy for us to move with Tuktuk to hospital which took only 3 minutes ride or 6 minutes walk. Lots of well known restaurants are just around the corner. The hotel restaurant is under renovation. In a small place next to the pool on 5th floor, we had our breakfast. The choices are not bad. I loved delicious tropical fruits.
The bathroom had both bathtubs and also separate rain shower. A small kitchenette with micro oven, electric cooker, dishes, electric kettle, freeze served the day to day food consumption. There is also a washing machine and iron stand and iron. The wooden floor gave the room an extra beauty. Life was very easy and comfortable on the 1000 sq. feet apartment for few days.

Room Tip: Higher floors have good open panoramic views
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, November 15, 2013
Dear Kachipata,

We are happy you gave us a chance during your trip to Bangkok and thank you for posting your review on Tripadvisor. The associates and I appreciated your feedback that you had an enjoyable stay with us and our facilities & services exceeded your expectations. At Frasers we do our best to serve our guests so they feel more comfortable and relaxed during their stay. Your words of thanks really help motivate our team members and help them to continue to improve.

We hope to see you again at Fraser Suites Sukhumvit.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 11, 2013

Good points:
-I arrived early in the morning: the room was ready for me and I didn't had to wait to two o'clock.
-A large apartment, fully equipped kictchen, no need to go to hotel breakfast (if you are still in wrong time zone)
-Quite near the air train station Nana or Asok, but in the heat might be too long
-Lots of restaurants and bars nearby
-efficient air conditon and free wifi witch worked well.

Bad ones:
-The decoration of the apartment wasn't alike with the hotel pictures. Needs carpets etc to feel more like home.
-the noise from the street bars might be disturbing, if you are a light sleeper

The hotel staff was helpfull in common, but don' t let the door men order your taxi. There were plenty of cars just st the front of the hotel, but always cheating on you. I asked the door man to call "a taxi that would put the meter on" and what did he do? Asked the driver from the front!

I heard the door men and taxi driver talking about the prIce of 3000 baht from hotel to Don Mueang airport!! 1000 bahts to each from one stupid tourist????

At the taxi the driver tried even more, 4000 bahts! The driver didn ' t want to put the taxi meter on and I argued with him at the airport... Still had to pay 1000 bahts, witch was absolutely too much... Ihave paid about 400 baths with the motorway taxes and the meter was on.

I assumed that they had a good bisnes the tree of them.

The hotel pool was under contruction in October 2013.

Room Tip: I had a room with separate bedroom, spacius living room and did' t cost much more than average r...
See more room tips
  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, November 15, 2013
Dear Rolling1973,

Thank you for your valuable feedback. I am also delighted to know that we were able to check you in early and didn’t have to wait for the normal 2pm check in. We do our best to provide this but not always possible depending upon occupancy level.

It was good to know what you liked about the hotel; your feedback about decoration and noise is being noted. As far as the Bangkok Taxi’s we do our best to ask them to use a meter system and always inform our guest not to ride in any Taxi that doesn’t want to turn their meter on. However, many guests still insist to go and they have to barter the price at their destination. This is a very common concern to us but as you are aware, we are not able to control the Taxi’s, which do not work for the hotel in any way. However, we will revisit certain procedures in our areas of concern and will be more focused on training so our associates can be better at explaining this procedure.

Again thank you for sharing your feedback and giving us an opportunity to serve you next time you are in Bangkok. My team and I look forward to your next visit.

Kind Regards,
Derrick Gooch
General Manager
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Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2013

We received two nights complimentary stay from the Korean Fraser Suites. The two nights were unfortunately during political upheaval that limited tourism, but about the Fraser Suites:
We live in Thailand so we drove to the Fraser and were directed to the parking lot, a multi level parking facility with ample and convenient spaces. At check in we were greeted by friendly staff and check in took the usual 15 minutes (copy passports, etc.) A staff member accompanied us to our room, but did not enter or show us anything about the apartment.

First, Fraser Suites is actually a serviced apartment property, so it has many features that one does not get in hotels. The suite was 60 sq. meters and divide into living space and bedroom with attached bathroom. The bathroom was huge and to the wires pleasure, had a large bathtub (see pictures.) The living area was well equipped for long stay clients and includes full kitchen, dishes, cooking equipment, etc. Cable TV had channels from many regions of the world. The suite was clean and showed only minor wear and tear.
The location on Sukhumvit Soi 11 is in the heart of the city (Nana BTS area.) Soi 11 has many nice restaurants as well as a multitude of street food stalls. Nana BTS sky train station is within walking distance for even us elderly people.
Breakfast was the usual buffet with what seemed an unusual selection of hot and cold foods. We soon figured out why as most of the guests were middle easterners. I did, however manage a reasonable American breakfast with pancakes, bacon, eggs and toast. The restaurant is located next to the pool but glass doors separate many of the tables from the pool itself. Renovation was in progress in the area but was not a bother for us.
Check out had the usual wait to check the room before we were cleared to go.

Overall, we enjoyed the stay, the staff were pleasant and friendly, parking easy, location great, and breakfast obviously improved from other reports. Cost aside, I can recommend the Fraser Suites, especially if your stay will be long.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, November 15, 2013
Dear asiaexpat62,

Thank you for your recent review in Tripadvisor.

We are glad you were able to enjoy your complementary stay at Fraser Suites Sukhumvit and gave compliments to the location and our friendly staff. Thank you for a detailed review on the layout of the hotel. I always feel it is much better coming from the guest when explaining the Fraser Suites product because serviced apartments give a spacious layout including the normal services of a hotel.

As far as our breakfast is concerned we have a variety of foods for everyone including an egg station, cereals, pancakes, waffles and dozens of other offerings. We have a mix of all nationalities here and cater to everyone. I should point out we are also going to create a new restaurant that shall be expanded which will be welcomed addition to our product.

We hope to see you again at Fraser Suites Sukhumvit, Bangkok.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Suites Sukhumvit

Address: 38 / 8 Sukhumvit Soi 11 | Khlongtoey Nuea, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#84 Business Hotel in Bangkok
#88 Luxury Hotel in Bangkok
#91 Romantic Hotel in Bangkok
#99 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fraser Suites Sukhumvit 4*
Number of rooms: 163
Official Description (provided by the hotel):
All of the sleek, spacious 163 rooms, wrapped in muted earth tones with vivid accents, feature charity-profiting photos for purchase. Each room provides a kitchen, WiFi Internet, and an MP3-connectable sound system. Aside from the complimentary shuttle, housekeeping, and facilities such as the pool, gym and restaurant, we also offer a matchless Lifestyle Manager service.Take advantage of neighboring restaurants, bars, and spas, by showing your keycard for exclusive discounts and free entrance. ... more   less 
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Also Known As:
Fraser Suites Sukhumvit Hotel Bangkok
Fraser Hotel Sukhumvit
Fraser Hotel Bangkok

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