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Legacy Suites Bangkok: Traveler Reviews

4.0 of 5
12,14 Sukhumvit Soi 29, Bangkok 10110, Thailand
Hotel amenities
Legacy Suites Bangkok
Professional photos
423 traveler photos
Ranked #31 of 701 hotels in Bangkok
4.5 of 5 stars 800 Reviews
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800 reviews from our community

What travelers say about this hotel
  • “Sky train” (33)
  • “Very nice” (22)
  • “Friendly and helpful” (20)
  • “Japanese restaurant” (18)
  • “Rooms are spacious” (13)
  • “Sukhumvit Road” (13)
  • “Swimming pool” (11)
  • “Skytrain station” (10)
  • “Great value” (10)
  • “Flat screen TV” (9)
Traveler rating
    466
    292
    33
    5
    4
Only show reviews for Family (104) | Couples (321) | Business (67)
Date Rating
Manchester
1 review
“A great place to stay in Bangkok with fabulous rooms and fantastic customer service”
5 of 5 stars Reviewed March 29, 2010

This was a great find - tucked away in a quiet side street but just off the main road and near to the overhead train stations, it is easy to travel from here all round the town. The bedrooms are big, restful and very comfortable; the restaurant is Japanese but also does a full European breakfast, and the pool is great. However what really makes this hotel is the fantastic staff - nothing is too much trouble and if one person couldn't help us they, found another who could. We will definitely stay there again when we go back to Bangkok.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Clarajones about Legacy Suites Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacySuites, GM at Legacy Suites Bangkok, responded to this review
April 2, 2010
Dear Clarajones,

Thank you for taking the time to write the wonderful review of our hotel.

We all send our appreciation to you for validating our hard efforts to satisfy our guests. Your review serves as further inspiration for us all to do more to provide memorable experiences for our guests.

Thank you once again. We at Legacy Suites look forward to the day when we can welcome you back.

Warm regards,

Wirote Ongzine
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“REALLY nice hotel!”
5 of 5 stars Reviewed March 28, 2010

The rooms almost look brand new and are incredibly spacious! Very convenient location and a staff that is eager to help. Really couldn't have asked for a nicer hotel while in Bangkok!!

  • Stayed March 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Stifle2442 about Legacy Suites Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacySuites, GM at Legacy Suites Bangkok, responded to this review
April 2, 2010
Dear Stifle2442,

Thank you for taking the time to write the wonderful review of our hotel. We are pleased to know that you have enjoyed your stay with us at Legacy suites.

Thank you once again and look forward to the day when we can welcome you back.

Warm regards,

Wirote Ongzine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N. Ireland
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Excellent”
4 of 5 stars Reviewed March 26, 2010

This was a great hotel. Close to sky train 10mins walk away. Room clean and tidy and spacious. Hotel staff incredibly nice and friendly. Breakfast I thought was very good, coffee excellent. There was building work happening at the hotel but it is during the day when most tourists ate out sightseeing so this didn't spoil anything for us. The swimming pool was also being repaired during our stay but they were able to keep open the main pool which was great. Definately would reccomend staying here for a city visit.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BigShow71 about Legacy Suites Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacySuites, GM at Legacy Suites Bangkok, responded to this review
April 2, 2010
Dear BigShow71,

We truly appreciate your wonderful comments about our product and service and especially our staff. We also glad that you found breakfast was very good and coffee was excellent.

Thank you once again. We at Legacy Suites are looking forward to welcoming you back to your home away from home.

Warm regards,

Wirote Ongzine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
1 review
2 helpful votes 2 helpful votes
“Still a decent place to stay, except for.....”
3 of 5 stars Reviewed March 25, 2010
2
people found this review helpful

I stayed here for 7 nights last year and enjoyed my stay here. I was on transit from Phuket to the USA and spent two nights here in March 2010. The hotel is still a decent place to stay, but what really ruined it for me was the last night when I checked out and the receptionist behind the counter asked the security guard to get me a taxi for the airport. The security guard called the taxi that was waiting outside and loaded my luggage into it. When we drove off, I noticed that the driver did not turn on his meter, and I asked him to do so. His reply was, "No meter. I standby taxi for Legacy Suites - you pay me 500 baht for airport." I didn't want to miss my flight so I negotiated the fare down to 400 baht. The taxi driver gave the impression that the Legacy Suites sanctioned this DISHONEST practice and I am extremely annoyed with being extorted like this. I have no idea why the security guard at Legacy Suites would call this taxi driver - perhaps he was getting kickbacks from the taxi drivers who do not use their meters? This is extremely distasteful!!

  • Stayed March 2010, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask ilikebkk about Legacy Suites Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacySuites, GM at Legacy Suites Bangkok, responded to this review
April 2, 2010
Dear ilikebkk,

We regret you had a negative experience with the taxis parked outside the property. We do have a constant problem with them. However, we have contracted metered taxis from a reliable service provider and all those taxis stand by in the hotel. All staff is briefed to utilize this service for our guests to avoid frustrations, so like you, I also wonder why that security guard called the outside taxi. Please do me a favor, let me know your room number and check out date and time so that we can trace back who was the security on duty then the necessary action will be taken. Please accept our apologies for the inconvenience and annoyance this incident caused.

Thank you for taking the time to write this review. We do look forward to your next visit.

Warm regards,

Wirote Ongzine
General Manager
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Washington, DC
1 review
“Great Place to Stay”
5 of 5 stars Reviewed March 24, 2010

The rooms in this hotel are modern, spacious, and ultra-clean. I dont know the geography of Bangkok well but getting around wasnt a problem and we seemed close to the places we wanted to go. Its next to the sky train which also helps getting around the city.

Great and friendly staff. Special thanks to Grace at the front desk who was extra nice and helpful when we brought her a number of questions.

  • Stayed March 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Aaron_DC about Legacy Suites Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LegacySuites, GM at Legacy Suites Bangkok, responded to this review
April 2, 2010
Dear Aaron_DC,

We truly appreciate your wonderful comments about our product, service and especially our staff. Grace is very happy to know that her efforts to satisfy our guests are appreciated and remembered. She sends her regards and thanks as well.

Thank you for taking the time to write the wonderful review of our hotel.

We are looking forward to welcoming you back very soon!

Warm regards,

Wirote Ongzine
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Legacy Suites Bangkok

  • Legacy Hotel Bangkok
  • Bangkok Legacy Hotel
Address: 12,14 Sukhumvit Soi 29, Bangkok 10110, Thailand
Price Range: $

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Legacy Suites Bangkok
12,14 Sukhumvit Soi 29
Bangkok 10110
Thailand
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