This hotel is located on a soi (sidestreet) about two blocks off Suhhumvit, a main drag in east downtown. It's right across the street from a major hospital stop in the surgical tourism industry.
The lobby is a fair climb of stairs from the street. The small but adequate pool and spa are located low in the building, between the lobby and room floors, and accessed normally by a long stairway from the floor above. They might want to fix the very noisy filter pump.
The restaurant is behind the front desk and in front of the elevators. The breakfast was quite decent, a combination of menu choices and buffet aiming to please a very international guest list, including some families.
Some, but not all, of the front desk staff were, shall we say, rather aloof. Our room in the hotel was quite adequate, with a mid-size fridge and sink. The housekeeping was good, the in-room internet worked; we did not have muc time to check out the television selection. The taxi touts hanging around the main entrance were even more disreputable, it that seems possible, than usual for Bangkok.
A factor in the rainy season for this hotel, and one over which they obviously have no control, is that the soi floods when it rains - and floods in a serious way. On more than one occasion we returned to home base wading in bare feet through water several inches deep.
However, when the flood's not afoot, the hotel is a convenient walk from a lot of restaurants and shopping on Sukhumvit and area. There are several ethnic clusters of restaurants nearby, and it is, of course, quite close to a couple of BTS (overhead train) stops on Sukhumvit, which means one can get around town pretty well from there.
There was one small, if common, irritation on the way out of the hotel. We were caught by circumstance having to use a bottled water from the minibar, for which we were charged 211 baht on check-out . For a sense of proportion, that would have bought us close to a dozen cold cans of Chang beer at the convenience store across the street, and two bottles would have about paid our cab fare to the airport. I wish the hotel industry would rethink its ubiquitous practice of gouging on in-room refreshments.
This chain might want to set some focus groups loose on their unusual hotel brand name - it was hard enough to master for two anglophone tourists, and apparently even more perplexing to Thais. Our driver would have had real trouble locating it had we not been able to reference the hospital across the street.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.