We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A bit worn, but ok” 3 of 5 stars
Review of Urbana Sathorn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Urbana Sathorn to your Saves list
Urbana Sathorn
4.5 of 5 Hotel   |   55 South Sathorn Road | Tungmahamek, Bangkok 10120, Thailand   |  
Hotel amenities
Ranked #214 of 765 Hotels in Bangkok
San Francisco, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“A bit worn, but ok”
3 of 5 stars Reviewed 6 days ago NEW

I just stayed at the Urbana for a six night stay. I booked the hotel at a rate that included wi-fi and breakfast, but I never made it up for breakfast.

The Urbana rooms are basically apartments with kitchens, a combined washer/dryer, a bedroom (or bedrooms), and a bathroom. My room included a balcony as well, but I'm not sure if all rooms do. It was great having a washer after a week or so in Asia. My room had a photocopied manual for the washer/dryer and it was easy enough to follow.

I think this could be a terrific hotel. However, the rooms/apartments just appear worn and not kept clean. My room had a couch that was likely was yellow originally, but it now has a fairly black tint to it that seems to indicate it has never been cleaned. The furniture is IKEA-type quality and a bit marked up. The area around the tub also had some black mold similar to the photos posted by an earlier guest on this site. The wi-fi worked, but it was fairly slow at most times. Housekeeping staff were very nice and always were able to clean my room in the afternoon as I tend to be a late sleeper. The bell staff are there almost always to get the door for you or to hail a taxi. You also need a room key to access the elevators, so that was a nice security feature also.

The location is terrific. Walking distance to Chong Noisi BTS as well as a few coffee places (Starbucks, Costa, Dean and Deluca). It's just across from Convent Rd and about a 10 minute walk or a 40 baht cab ride to the Night Market area and Saladaeng BTS.

If the staff could replace the furniture, upgrade the wi-fi, and give the rooms a good deep cleaning, then this property could be 4 stars. Currently, it just rates a three.

  • Stayed December 2014, traveled solo
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

414 reviews from our community

Traveler rating
    161
    157
    56
    22
    18
See reviews for
96
68
43
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved the spacious apartment. Bedrooms were nice size too. There was a washing machine too so it's great! We could immediately wash our newly bought clothes and wear them the next day! Pool & gym were great too. Note- no towels provided so use the bathrobes provided!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are big and clean. They are full equipped. The stuff was friendly. the buffet had everything and could satisfy the most of the residents. The location of the hotel is near to the BTS station

Room Tip: Value for money hotel
See more room tips
  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Urbana Sathorn

We book two room apartment from 27/11 to 01/12, allocated room 1403. Checking in was very fast despite small counter in the foyer with two staff operating and a bell boy. The lobby is very large open space.

Key card to operate lift, 4 lifts to service the building which have both resident and hotel guests. The staff are super friendly and very approachable. Not to mention security conscience as well. A big tick for me. We were given 4 card keys with 1000thb deposit.

The room is decent side and fairly new, two balconies view of BKK. Both bathrooms are good size. The water pressure is a low.

The wash and dryer is a bit of a challenge to operate and no manual to be found. No coffee making facility provide or maybe we forgotten to ask. 4 bottles of free water provided daily and room are clean immaculately.

Gym area is once again massive, limited equipment range. Towel and water provided in the gym. Breakfast is in lower floor @ a cost of 300thb.

The hotel located very close to BTS about 200m walk. Across from the hotel are massage centre to relaxes you, with plenty of places to eat; catering fine dining to local street foods.

Checking out as fast and hassle free. Taxi to airport was very easy to organise.

Overall very good stay. Stay there again for sure.

  • Stayed November 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice hotel located in the business area of the city. The area is really nice, for it is not overcrowded by tourist and tourist business representatives. The hotel has all facilities you may need including pool and gym. The fully equipped suites are children friendly. The customer service is very nice and helpful.
If you are coming from the airport, better take a taxi or order the car from the hotel.

Room Tip: Try rooms at the higher floors, they are more quite and have spectacular views.
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we are staying in a condo apartment, with 2 bedrooms, 1 with ensuite. the master bedroom has all the fsiclities and convenience of a luxury hotel room: safe, shower, bath, wardrobe, kettle, tv, all rooms have A/C. the living room is open plan with a kitchen area, big enough for two people cooking together. it consists of a big fridge freezer, microwave, induction cooking stove, sink, extractor fan, plenty of wall cabinets and washing machine. there are two balconies:1 in main living room area and in guest bedroom where there are 2 single beds. it is well sound proof, and even being on this sat horn area which is busy, no sound from the street its heard when windows are closed . the service is impeccable, from the reception team to the cleaners. we used the gym on 5th floor a lot and swimming pool on 7th floor , with decked area, outdoor shower, a changing room and sauna is available to use.the bar and restaurant offers thai and worldwide cuisine. we tried most of the thai dishes, and not disappointed , tasty , well presented and cheap. it is the upper version of street food .great experience.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenzhen, China
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel with my wife and 14 month old daughter in Nov 2014. The experience was good, considering the location is pretty nice and overall the hotel is definitely great value for money. However, when I compare the rooms to how they were 2 years ago ( I stayed here in July 2012), the rooms have not been maintained well. The furniture is not well maintained. I think the hotel is very good but they need to up their maintenance standards. Breakfast was great and the staff were very helpful.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Urbana Sathorn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Urbana Sathorn

Address: 55 South Sathorn Road | Tungmahamek, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#111 Family Hotel in Bangkok
#136 Romantic Hotel in Bangkok
#154 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Urbana Sathorn 4.5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Despegar.com, TripOnline SA, Ctrip TA, HotelTravel.com, Travelocity, Odigeo and Tingo so you can book your Urbana Sathorn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fraser Suites Urbana Sathorn Hotel Bangkok
Fraser Hotel Bangkok
Fraser Hotel Urbana Sathorn

Owners: What's your side of the story?

If you own or manage Urbana Sathorn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.