The WORST night ever in bangkok!!! Me and my friends checked in during the afternoon in a rush as it was our first day in Bangkok. We found out the air conditioning is not operating so we asked for a new room. The staff told us that they'll try to fix the air-con so we just move our luggage to another room and went out.
We were back late that night, around 1am and the staff showed us a room on level 3. It was obviously under renovation and the corridors were dim, balcony with windows opened and covered with sand (for renovation i guess). They showed us to our room which is at the corner as the size of the corridor. There are absolutely NO BEDS for us, but only metal chair topped with mattress. We were so fed up with the management and tried to get a new room.
At first, the staff told us there were no rooms left with an arrogant attitude and continue talking on the phone. That was the worst attitude I got from a hotel staff! We were there waiting to negotiate with him as he was there talking on the phone (he should be settling our bedrooms first as it was quite late and we were all exhausted). After his phone call. he return to us telling us that the metal bed thing is what we booked for. Obviously its looked more like bedroom for staff than customer. We wanted back our refunds and asked for higher authority and only THEN he brought us to another room on level on. Another dark creepy corridor beside the public toilet. The room were filthy, small, and also seemed like their store room. There were spare beds behind the blinds, a very antique cupboard sitting right beside the door.
I would recommend boutique hotel if you were going for budget and classy hotels. Although breakfast were included, but the choices were little and dining area is really squeezy.
- Official Description (provided by the hotel):
- Welcome to Diamond City Hotel, BangkokExplore yourself in this boutique hotel styles in the center of Bangkok with our friendly staffs that will always welcome you, cater to your every needs, and anticipate your every desire.At the heart of Bangkok, Diamond City Hotel is located in the best shopping area and at the core business area. Please visit us and enjoy our warm hospitality at a reasonable price with excellent services, newly furnished guest rooms, convenient location, security and privacy, and not to mention our delicious cuisine available 24 hours.Here you will receive 5-star service from our team with years of experience and friendly staffs that will go above and beyond their call of duty to ensure that your stay with us will be a comfortable and memorable one.We offer hotel accommodation within your budget. Diamond City Hotel embraces and takes pride in our boutique mood setting, situated in the heart of Bangkok.Location: Minutes away from Siam Square, MBK Shopping Plaza, Pratunam, and Siam Paragon. Less than 10 minutes to Ratchathewee Skytrain Station Less than 2 minutes walking distance to 7-eleven, local markets, and variety of authentic Thai Restaurants ... more less
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- Also Known As:
- Diamond City Bangkok