For those who are looking for luxury and service, go somewhere else. Looking for functionality and a decent place to sleep, you're at the right place!
Yes, Rambuttri Inn has some flaws, but overall it is a good place to crash for backpackers. We have been coming here for some years now and for some reason, in spite of the fact that there are probably better places, we keep on coming back.
Ok, let's start with the pro's:
- Location, location, location!! Instead of being dead center in noisy Khao San Road, you're in Soi Rammbuttri. Next to the temple complex, the small one way street is perfect. A lot better than Khao San, in the evening it boosts a perfect athmosphere with terrases and pop-up shops.
- The entrance is just off the street and the little square is perfect to relax or have breakfast in the morning at one of the restaurants.
- Decent rooms in various sizes, prices and luxury. All rooms are (usually) clean and perfectly in order. They even have hooks on the wall, something usually lacking at any other place. Bed linnen, towels, bottled drinking water, toilet paper, etc. What you need, is provided.
- All rooms have aircon, decent beds and a hot shower. And a normal sized window, allthough your view might be the wall of the adjacent building.
- There is more service than you might think. If you want something normal, you probably can get it. The thing is, you have to ask for everything. So, ASK!!
- Two swimming pools on the roof. The perfect spot to relax during the day. Bring your own beer and food and enjoy your holiday!
- The place is surrounded with everything you need as a backpacker. Laundry, pharmacy, travel agencies, restaurants and bars, massage parlours, etc etc. It's there!!
And now for the cons:
- Two words: reception staff!! The (usually) most unfriendly, uninterested, rude and noon-service minded staff you can imagine. Yes that's true. And when you know that, just accept it. Trying to annoy them has become somewhat of a sport... :-)
But... they are well trained, very efficient and knowledgable (when it comes to their own hotel). If I had a hotel, for this I would hire them all!! (And then teach them service and learn how to smile.)
B..t.w. this only applies to the reception staff. The cleaning staff are more than friendly and willing to help you out (when time allows, and they are very busy!!).
- The hotel can be noisy, but with this number of rooms and guests going in and out, this is not a surprise. Also stay away from the rooms dead on Soi Rambuttri (at the end of the A-wing) to avoid the street noises.
For those who are there for the first time, Rambuttri Inn is also slowly improving.
- In the beginning all rooms were the same, some were somewhat bigger and some had aircon, some just a fan. Now all rooms have aircon and there even are some more luxurious rooms (worth the money!!).
- In the past making a reservation was impossible, now yo can reserve through the internet.
- Paying in advance used to be impossible. A daily trip to the reception was necessary to pay for your room. The famous words were: Stay one more night?? (do that in Thai accent). Now they have computers and you can pay for your whole stay upon arrival.
- Free Wifi is now standard throughout the hotel. Just ask when checking in for the code.
So yes, there are a number of issues that can be improved. But these usually have to do with service and staff. If you just look for a decent room in a great location, this is a good place to stay.
The rooms in the A-wing are the best and the biggest, but nowadays also the most expensive. Ask for...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.