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“concierge with anticipation.” 4 of 5 stars
Review of Ascott Sathorn Bangkok

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Ascott Sathorn Bangkok
4.5 of 5 Hotel   |   187 South Sathorn Road, Yannawa | Sathorn, Bangkok 10120, Thailand (Sathorn)   |  
Hotel amenities
Ranked #133 of 772 Hotels in Bangkok
Certificate of Excellence 2014
singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“concierge with anticipation.”
4 of 5 stars Reviewed August 2, 2014

Have been to Bangkok since 1980 and stayed in many hotels.
1st time tried Ascott in Apr 2014 and have decided it will my regular Bangkok for quite some time.
went back again last week and confirmed my decision.
the usual cleanliness and happy smiles was expected but what really struck me was the front office and concierge went above the usual expected service.
we went in and out 3-4 times daily and each time, the concierge asked if we were planning to go out and at what time?
each time we came down +/- 10mins, a taxi would be waiting without us asking.
on the last morning right after quick bfast, we had to be at the airport.
a taxi was standing by without us asking.
the concierge told the taxi-driver to go by meter which costs us only THB280+70 for highway toll.
on a weekday, we took about 30mins to reach Suvarnabhum.
normally, it would be a flat THB450-500/trip.
will continue to stay here next trips.

Room Tip: all rooms are great and well insulated from traffic noise. port and lumpini park can easily be seen...
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear worldtraveller1962,

Thank you for your review on Ascott Sathorn Bangkok and am pleased to read that you were well taken care of by our Concierge and Doormen service. Please do come visit us again soon.

Thank you and regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
Sydney, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 27, 2014

Our first room was really noisy near the busy road.. so we (after 2 requests..) were moved to a quieter room, which was an upgrade - this room was almost as big as our apartment at home! Awesome. This Ascott is a little faded in places but still super comfortable & luxurious. Bed super comfy, robes, slippers, washing machine etc. Good location with a Dean & Deluca nearby & Rocket - cool little cafe around the corner. The 'Pub' at Ascott is pretty grim, & food v average. Amazing gym, very nice rooftop pool area too.

Stayed July 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear AnskyWinslow,

Thank you for your feedback from your recent stay with us. I'm pleased to read that you enjoyed the comforts and facilities of your residence; and explored the various cafes around Ascott Sathorn. We look forward to welcoming you again soon.

Thank you and regards.
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London
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

Serviced apartments are where I will be staying from now on, I feel I have wasted money on hotels around the world when this has always been available.

Hardly any tourists, this place was business like but accommodates to family's too.

Nothing was too much trouble for the staff they would help you in any way possible...

Great location no mad rush of tourist attractions and 2 min walk to the bts skytrain.

Thoroughly enjoyed my stay, felt very safe and the views from the rooms were amazing.

Can't wait to go back next year!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear 1988AC,

Thank you for your review from your stay with us and am glad that you were well taken care of by the colleagues here at Ascott Sathorn. Do come visit us again soon.

Thank you and regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
112 reviews 112 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 19, 2014

The Ascott is centrally located to many offices and the BTS. The rooms are big. Nice toiletries but not very female traveller friendly (no cotton pads).

I was there as part of a short term stay.

However I would have to say this was adequate. The rooms are looking a bit tired (big scratches on the wooden floors) and the wifi is terrible - it was faster to surf without wifi!

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear Vegemitelover,

Thank you for your review of Ascott Sathorn. We have taken your feedback regarding the scratches on the flooring and wifi connectivity issues with our supplier onboard for improvements. We look forward to welcoming you back soon.

Thank you and regards.
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Monterrey, Mexico
Top Contributor
86 reviews 86 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 13, 2014

For me it was a little outdated, I think it needs a remodel soon, but location is good is a short walk from the BTS, is 2/3 stations away from Siam Square. The 2 bedroom apartment was huge, sleeping quality good ! but there a some minor details, TV's, A/C and some appliances are a little outdated, but worked perfectly so no complaint there.. and for the price of the apartment which has 2 bedrooms and 2 bathrooms it is ok ! I didn't like the food from the Brasserie though, not good at all ..

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear travelbuddiee,

Thank you for your review of Ascott Sathorn and am happy you found the spaciouslness of your residence to your liking. I would also like to inform that we are in the midst of replacing such items as you've identified (eg LED tvs). Do come visit us again soon.

Thank you and regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2014 via mobile

As other reviewers stated the gym and pool facilities are excellent. They have three restaurants on site including a serviceable Brit style pub with an good beer and food selection. Location is half a block from mass transit. The accommodations were spacious (in our case exec suite with laundry and kitchen) and well appointed. Nearby to several restaurants. Concierge service in hotel was cordial and set us up quickly with any tours we needed. Good alternative for those trying to avoid some of Sukhumvit crowding and still retain city center access. Highly recommended (even for longer stays).

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear Jim H,

Thank you for your review from your stay and am pleased to read that you enjoyed your stay with us and found the facilities and services to your liking. We look forward to welcoming you back to Ascott Sathorn.

Thank you and regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
adelaide, australia
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 10, 2014

My wife and I and our friend stayed here for 4 nights so we booked a 2 room suite.
The room was huge! Large main bedroom big second bedroom and a large living room.
The furniture was all in good order t.v. In each bedroom.
The suite came with a kitchenette, fridge and washing machine.
Wi fi was very good, fast and never dropped out once during our stay.
All the staff we encountered were helpful and friendly.
Check in and out were completed quickly.
On our first night they had trouble getting a taxi for us at peak hour on sathorn road, so the man at the transport desk walked us across the road ( no mean feat at peak hour ) and hailed one for us from the street told the driver where we needed to go and made sure he used the meter.
The location is on a very busy road, but the hotel is set back a bit from the street. Our room was on the 3rd floor and surprisingly quite.
Overall a great stay in a very nice hotel.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Residence Manager at Ascott Sathorn Bangkok, responded to this review, August 8, 2014
Dear dazAdelaide,

Thank you for your review of Ascott Sathorn Bangkok. I'm pleased that all of you had an enjoyable stay with us finding all the amenities within your residence suitable; and our colleagues were able to assist you during your time here. We look forward to welcoming you back soon.

Thank you and regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ascott Sathorn Bangkok

Address: 187 South Sathorn Road, Yannawa | Sathorn, Bangkok 10120, Thailand
Location: Thailand > Bangkok > Sathorn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Spa Hotel in Bangkok
#86 Family Hotel in Bangkok
#107 Luxury Hotel in Bangkok
#110 Business Hotel in Bangkok
#112 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Ascott Sathorn Bangkok 4.5*
Number of rooms: 177
Official Description (provided by the hotel):
Experience a perfect getaway at Bangkok's most luxurious residence in an ideal location next to the famous Silom and Sukhumvit roads. Ascott Sathorn Bangkok offers luxurious and spacious private apartments filled with comprehensive amenities and impeccable services to pamper you. ... more   less 
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Also Known As:
Ascott Sathorn Bangkok Hotel Bangkok
Ascott Hotel Bangkok

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