We stayed two nights here, and the first night, we were rudely woken up by bedbug bites! The rattan bed frame was infested with them - we could see them crawling around in the cracks. Unable to sleep, we tried to get a room change but the reception isn't 24 hours – at least, there was a lady there, but she was fast asleep and showed no intentions of waking up, so we had no choice but to spend a sleepless night catching and squashing bugs and itching – it was quite appalling! The bugs were everywhere even though we pulled the mattress off the frame and onto the floor.
The next morning we complained and were immediately given a change of room. The receptionist was very apologetic and called in the exterminators right away. However she was unable to give us a discount on the room. We insisted and she later gave us just a 100bht (US$2.66) discount, only 20% off the double room rate of 500bht, which I didn't feel made up for the terrible experience.
Apart from that, the location of the White Lodge is great. If you want to stay here, try to request a room in the "new" wing at the back (which is where we were relocated to on the 2nd night). It's in no way "new" and the rooms are smaller, but you have a small shared balcony, a bathtub, and at least the beds are on divans instead of wood frames and hopefully don't harbour bugs!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.