Myself and my partner stayed at this hotel for four nights and our stay was absolutely appalling. The staff were extremely rude from the outset (with the exception of the doorman who was very friendly) but the reception staff, room service staff and housekeeping were all exceptionally unfriendly and made no effort to make us feel welcome or make our stay pleasant. After our room was cleaned on the first day, we returned after a day out to see that empty glasses and bottles had not been cleared away, there was no new toilet roll which made things slightly awkward, to say the least. The rooms were incredibly dated, the bathroom was dirty, the staff could not understand a word of English and did not make any attempt to understand what we were asking for, whether it be directions or a coffee on room service. We ate in the restaurant once and had to wait 35 minutes for our lunch (a salad and a club sandwich). The sandwich was inedible - it was cold and tasted as if it had just been taken out the freezer. They then charged us 10% service charge even though we nearly missed our plane as we had waited so long for our inedible food. The location is completely undesirable with no useful amenities close by. The river taxis are around a twenty minute walk but these stop at 10pm and the roads are heavily congested so it takes hours to get anywhere. All in all, I would not wish a stay at Tongtara on my worst enemy. Unfriendly, dirty, rude staff and terrible location. It might be cheap but there is a reason for that.
- Official Description (provided by the hotel):
- Tongtara Riverview Hotel is located within the old historical Bangkok Chinese community on Charoen Krung road and lies next to the Chao Phaya River, locally known as the River of Kings. Well located for business, shopping, and entertainment together with easy access to The Sky Train, River Boats, and local busses for your transportation requirements.Enjoy breathtaking views of Bangkok's city skyline and sunsets at the end of an exciting day from your room and the Sky Pool on the fifth floor. With easy controlled room lighting controls and air comfort, you will enjoy a peaceful night and wake up refreshed for another day of activities and new memories to take back home.The hospitality of the Kingdom of Siam, as it was known before, is offered by our hotel to provide comfort, security, and satisfaction for your stay. Centered within the old area of the former riverside Chinese business centers and shipping port, Tongtara has a local ambiance, style, and traditions which will provide you with different experiences as you walk along the streets meeting the local people and trying some of the local foods sold by the street vendors.Down side streets and pathways will take you to the Chao Phaya, River of Kings filled with ships coming in and going out of the main port area and local river barges carrying supplies to other cities outside Bangkok, together with public taxi transport boats which will take you up and down the river while enjoying the different scenery along the river. ... more less
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- Also Known As:
- Tongtara Hotel Bangkok