I stayed here with a group mid November for three nights. I must say that for a hotel that is not new, the condition of the hotel facilities is good. Somehow you do see any character of the hotel; I wonder if it is because the staff are so 'quiet' and not what you would expect in Thailand, where people generally greet you with a 'sawadee' and a smile. At the check out desk, cafe, lobby, the staff are just pleasant enough, not rude at all, but.... just like strangers.
I accidentally left the 'do not disturb' light on when I let my room for dinner. This actually prevented my key card from opening the door when I came back. Fortunately, there was a housekeeping staff nearby who told me she would inform the front desk. Unfortunately, I waited for about 15 minutes and no one came to help. I went down to the ground floor and fortunately there was a staff there. Unfortunately, he did not speak English and just stood there expressionless when I told him about my predicament. Fortunately, I saw another staff walking passed and he took my key card and came back in 5 minutes telling me that they have disabled the 'do not disturb' control.
The breakfast spread is not bad. The nearby metro takes you to shopping attractions and restaurants in a jiffy.
- Official Description (provided by the hotel):
- Modern Hotel situated in new development district. ... more less
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- Also Known As:
- Emerald Hotel Bangkok