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“Highly Recommended” 5 of 5 stars
Review of Salil Hotel Sukhumvit Soi 11

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Salil Hotel Sukhumvit Soi 11
4.0 of 5 Hotel   |   21/4 Soi Sukhumvit 11 (Chaiyos), Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #174 of 772 Hotels in Bangkok
Certificate of Excellence 2014
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed April 26, 2014 via mobile

I have stayed at Salil Hotel, Soi 11 on 3 ocasions and I love it - Rooms are fresh and clean, staff are fantastic, breakfasts is lovely, location to sky train, Terminal 21 shopping centre and 30 mins from the airport

Thank you for another great stay - I will be back next time I am in Bangkok

Stayed April 2014, traveled on business
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, May 6, 2014
Dear Waynejk ,

Thank you for sharing the feedback and good recommendation here.

We wish you will return soon as there're so much more to explore here at Salil Hotel Soi 11 Sukhumvit Bangkok and we are looking forward to welcoming you back.

Best regards,
George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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574 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Orchard Road, Singapore
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2014

Our second time staying in Salil Hotel Soi 11 from 29 Mar - 1 Apr 14.
The laset time was in Nov 13. We got to know this Pinoy - Sheila. Back then she was still a contract / temp staff with the hotel.The second time back at the hotel. She has been converted to a full time staff & also promoted to a Captain position. We were happy for her.
We have received commendable & warm hospitality service from Sheila. She's extremely helpful & really see to your needs during the hotel stay.
However wish to highlight this to the hotel. The dishes at the breakfast table were not replenished even though it was way before the end of the breakfast hours. The menu was the same throughout my stay. Hope the management can look into this. Internet speed can be improved as well.
Nevertheless, i will still return as a happy guest in SALIL Hotel.

Room Tip: Rooms on the 8th Floor are superb
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, May 2, 2014
Dear Annann1974,

Thank you for staying with Salil Hotel Soi 11 Sukhumvit Bangkok,

How gratifying to know that you have enjoyed the Hotel , specially the service of Sheila from Macro Restaurant , and the friendliness of our the team.

Please allow me to apologize regarding the dishes at the breakfast table were not replenished even though it was way before the end of the breakfast hours. We believe that we have found the issues and resolved the matter.

Welcoming you back for your next stay with us.

Best regards,
George
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Bangkok, Thailand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 24, 2014

The hotel isn't grand or has a huge pool, but offers very good value for your money considering the location. The whole property is very clean and nicely decorated. Rooms are a bit small, but ok for the price. Staff was very friendly and helpful. Would definitely come back again.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, May 6, 2014
Dear Jonas J,

Thank you for staying with Salil Hotel Soi 11 Sukhumvit Bangkok.

Welcoming you back for your next stay with us.

Best regards,
George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Top Contributor
142 reviews 142 reviews
29 hotel reviews
Reviews in 53 cities Reviews in 53 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed April 19, 2014

We stayed here for one of our nights in Thailand, the hotel itself is in a good location. Plenty of bars and restaurants within a one or two minute walk. We stayed on the 10th floor and I'm glad it was the highest floor.

The area is filled with night clubs and the street is filled with stalls and tuk tuks which generate a lot of noise. The walls aren't that thick either and you can can every word the couple next door say.

The rooms are modern however and interestingly decorated. The staff are brilliant and will try and help were ever they can be it directions a taxi or tuk tuk.

Good for place to stop for a night

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, May 6, 2014
Dear bf_evo,

Thank you for staying with Salil Hotel Soi 11 Sukhumvit Bangkok and recommending it for location, comfort of rooms, cleanliness, service levels.

It would be nice to welcome you and your family back to our hotel soon again, should your travel schedule bring you back to Bangkok in the near future.

Best regards,
George
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Sjhanghai
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 16, 2014

I have stayed at Salil several times and I always find the people are friendly, the price is good value and staff are very responsive and helpful. I would be happy to stay at Salil again. On several ocassions the reception staff made extra efforts to find information, recommend restaurants, arrange transportation, etc. The breakfast is in need of an upgrade but is still acceptable.

Room Tip: Choose a room on higher floors to reduce street noise
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, May 3, 2014
Dear phenry999,

Thank you very much for your review. It is with much pleasure to learn that you enjoyed your stay at Salil Hotel Soi 11 Sukhumvit Bangkok. Recommending it for the Great location and the Good price value. And the most important is the friendliness of the our team.

It would be nice to welcome you back to our hotel soon again.

Best regards,
George
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 15, 2014

Couldnt resist but acknowledge great customer service that was extended during my recent stay. Warm welcome by all staff, genuine effort by Ms Pat to allocate an alternate room as my assigned room was not ready by the time i arrived from Hong kong on 12APR, was something that kick-started my great trip during Songkran festival. The room was basic though compact and so was the breakfast but something that i had expected for the price that we pay. What made the difference was great team that salil group have put together for the soi 11 hotel. Everyone from housekeeping, security, receptionist, restaurant/ bar staff, bell boy were eager to reach out and provide service with a smiling face.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, April 29, 2014
Dear JamesfmHKG,

Thank you for staying with Salil Hotel Soi 11 Sukhumvit Bangkok.

It is nice to read that you had an enjoyable stay in our hotel and that we managed to assist you with your needs.

Your very nice comments regarding Khun Pat and our team.

Thank you again for taking the time to review the hotel and we hope to see you again soon.

Best regards,
George
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Malmö, Sweden
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 14, 2014

Once again I stayed at this hotel with a few friends and once again the experience was very good. Fresh rooms with great housekeeping. Wifi everywhere. Water pressure is fine. The breakfast was a bit better than last time. The staff instantly recognized me and welcomed me by name. Ms Sa, Ms Jenny, Mr George and Mr Arm gave the same great service as I've experienced the other times. I stayed in the "superior room" 802 this time. The only thing that put a dent in the otherwise positive experience was the air condition unit that was slightly noisier than the ones in my friends rooms. As long as they follow up on the maintenance they'll be one of the better options on Soi 11 for years to come.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalilManagement, Front Office Manager at Salil Hotel Sukhumvit Soi 11, responded to this review, April 29, 2014
Dear Stormstereo,

Thank you for staying with Salil Hotel Soi 11 Sukhumvit Bangkok.

Please accept our sincere apologies. The experience you described causes us deep concern and does not in any way reflect our usual level of service. I can assure you that the necessary steps have been taken to avoid such an inconvenience in the future.

Welcoming you back in the near future travel..

Best regards,
George
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Salil Hotel Sukhumvit Soi 11

Address: 21/4 Soi Sukhumvit 11 (Chaiyos), Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #174 of 772 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Salil Hotel Sukhumvit Soi 11 4*
Number of rooms: 84
Official Description (provided by the hotel):
brand new 4 stars hotel centrally located on Sukhumvit Soi 11, only steps away to Nana BTS Sky Train station. The Suvarnabhumi international airport is only 40 minutes.• Tour desk• Limousine service• Room service 11am – 11pm• Restaurant - MARCO Eat & Drink Store: Open daily from 6.30 Hrs. – 24:00 Hrs. ... more   less 
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