The room was very large, nice and clean. All the usual comforts were there with bottles of water provided daily. We had buffet breakfast included which was nice (but not worth 300 thb) Unfortunately those were the only positives.
The staff were extremely unhelpful and looked endlessly for ways to make additional money (extremely high internet rates, harrassing you to take their taxi, the tourist information barely spoke English and despite asking for info on local buses he continuously repeated 'private transport' and attempted to coerce us into tour trips. We had a particularly unpleasant experience with the receptionist and Manager after a mistake with our booking days. We were phoned at 10pm and asked why we hadn't checked out that day. When we went downstairs to speak to them about the mix-up they demanded we pay for an extra night at full cost (we had booked with a discount voucher) or that we pack our bags and leave now. I attempted to resolve and negotiate (especially asking why we were not informed until 10pm at night) but they refused to answer our questions, became aggressive and told me to be quiet. The manager told my husband to 'make her be quiet' then walked away. He refused to let us see our booking sheet. I would not stay here again.
- Official Description (provided by the hotel):
- High Rise-Hotel occupying the 11th to 32nd floor of the Bo Bae Tower. ... more less
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- Also Known As:
- Prince Palace Bangkok
- Hotel Prince Palace
- Prince Palace Hotel Bangkok
- Prince Hotel Bangkok