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“Lots of improvement” 5 of 5 stars
Review of Pinnacle Lumpinee Park Hotel

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Pinnacle Lumpinee Park Hotel
3.0 of 5 Hotel   |   17 Soi Ngam Duphli, Rama 4 Road | Sathorn, Bangkok 10120, Thailand   |  
Hotel amenities
Ranked #284 of 764 Hotels in Bangkok
chicago
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
48 helpful votes 48 helpful votes
“Lots of improvement”
5 of 5 stars Reviewed September 26, 2013

We were here because of the good location and the low price. It was nice to be back and saw several improvements done both to the room furniture that was quite run down and some more training on the staff. The breakfast was good as usual.

Room Tip: We have learnt that they made all the touch up on the furiniture
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 28, 2013
Dear Mike Y

Thank you for your review.

We are very happy to hear that you enjoyed your stay and that our improvements to our hotel and the staff is appreciated.

We hope to welcome you back soon at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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964 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Barcelona, Spain
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 25, 2013

For a short stay in Bangkok, we stayed only one night and found the hotel to be quite comfortable and clean. The room was well maintained but with only basic amenities. Thanks for their staff who tried to help us with our internet service connection at almost in the middle of the night. The staff at the front office was also very efficient with our check-out in the morning when we tried to rush to the airport. Wish to come back and spend more time in Bangkok and this hotel.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 28, 2013
Dear Ralph R

Thank you for your great review.

We are very pleased to hear that you enjoyed the hotel and our services. We look forward to welcome you back again in the future at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed September 21, 2013

My husband, while scouting for hotels in Bangkok bumped over this hotel in Agoda with a staggering promo of a room originally priced P9,000 plus but slashed to P2,100 only. A 75% off deal that's simply mouth watering, us thinking that a P9,000-room or approximately $250 dollars can offer us the best service and amenities while in Bangkok. At the hotel, I was so dissapointed to discover that the room we paid for costs only 1,700 baht for walk in clients. Pinnacle Lumpinee is an old hotel in the Lumpinee Park area, the hallway along the 9th floor smells awful---a confirmation of its old age. The rooms are quite big though, ours overlooking the city. Over-all it has a good location, nice staff and walking distance to lumphini park, silom business center, 70 baht taxi ride away to Siam Center and Baiyoke Sky Hotel. Buffet breakfast is average.

Room Tip: ask for the one with te city view
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 28, 2013
Dear julietteBacolod

Thank you for your review.

We are sorry to hear that your stay did not meet your expectations. However your compliments to the staff will be passed on to them for their credit.

As for the price sign, that rate was in fact not available for your dates of stay, and the display should of course have been removed. This is an oversight on our part, and we do apologize for the effect this had on our impression of the hotel, and will make sure to take great care in this matter going forward.

We hope you will give Pinnacle Lumpinee Park Hotel another chance in the future.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 20, 2013

Coming from Singapore, we found the hotels in Bangkok a lot cheaper or better value. The staff may not have as good English to communicate properly but they showed courtesy and friendliness. This hotel was a bid hide away from the main road and our driver had to go around once but it was very closed to the MRT station. The room we stayed was about 25 sq.meters and that was sufficient. The fitness center was convenient for and early morning exercise.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 21, 2013
Dear Davis S

Thank you for your great review.

We are happy to hear that you found the hotel to represent good value-for-money.

We hope to see you again soon at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2013

Pinnacle Lumpinee Park Hotel was by far our favorite hotel during our 31 day vacation in Southeast Asia. We actually booked two different stay here (one before going to Cambodia and One coming back). When we arrived to the hotel, the front desk was beyond helpful. They accidentally over booked for the room style we got so they upgraded our room.That was awesome...everyone was so helpful with everything. They have a pretty good breakfast buffet. It was close to the subway which was nice since you didn't have to walk far incase it rained or dark.
During our second stay, it was just as great. When we arrived, they noticed we stayed with them before so they upgraded our room again. Breakfast was great.


It was an overall great experience.

The only downside of this trip, which wasn't that big of a deal is the wifi didn't really work well in both room we stayed in. It didn't make or break our trip. Just would've been nice to be able to have good service when hanging in the room.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 21, 2013
Dear soleeduh

Thank you for your great review of Pinnacle Lumpinee Park Hotel.

We are very pleased to hear that you enjoyed your stay, and that you decided to stay with us again on your back home.

We will make sure that your compliments to the staff will be passed on to them as well.

As for the WiFi, we thank you for the feedback which is duly noted and would like to assure you that the matter is being looked into.

We hope to see you again upon your next visit to Bangkok.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Konin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 19, 2013

I spend 1 night in this hotel. Not cheap, not expensive, not good, not bad.
Metro station in 10 min walking.
Breakfast was OK.
Nice view from roof.
Room was OK.
Everything was so-so. Not good, not bad.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 21, 2013
Dear Marcin S

Thank you for your review.

We work hard at Pinnacle Lumpinee Park Hotel to provide great value-for-money. Should you choose to visit again and write another review, we would be interested to hear what improvements you would like to see in order that we may provide you with a more memorable experience.

We hope to see you soon again.

Sincerely,
The Pinnacle Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pendle Hill, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 15, 2013

I spent 3 nights at hotel. Found that the staff were very friendly and helpful. Breakfast had a wide selection. hot and well cooked. Room was a good size with a comfortable bed, bottled water supplied in bar fridge, bathroom well furnished. Convenience store around the corner, metro rail a shot walk with links to other transport. The restaurant had good food at dinner with friendly staff.

I would recommend this hotel.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels-Resorts P, Manager at Pinnacle Lumpinee Park Hotel, responded to this review, September 21, 2013
Dear gholgate

Thank you for your great review.

We are very pleased to hear that you were satisfied with our location, staff, room, breakfast as well the Restaurant.

We hope to see you again soon at Pinnacle Lumpinee Park Hotel.

Sincerely,
The Pinnacle Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinnacle Lumpinee Park Hotel

Address: 17 Soi Ngam Duphli, Rama 4 Road | Sathorn, Bangkok 10120, Thailand
Location: Thailand > Bangkok
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#60 Best Value Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pinnacle Lumpinee Park Hotel 3*
Number of rooms: 179
Official Description (provided by the hotel):
Comfortable Modern Hotel located in the heart of the city & within walking distance of shopping & entertainment. ... more   less 
Reservation Options:
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Also Known As:
Pinnacle Lumpinee Hotel And Spa
Pinnacle Lumpinee Hotel Bangkok
Pinnacle Lumpinee Bangkok

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