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“friendly and considerate” 5 of 5 stars
Review of Emporium Suites by Chatrium

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Emporium Suites by Chatrium
4.5 of 5 Hotel   |   622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand   |  
Hotel amenities
Ranked #710 of 765 Hotels in Bangkok
1 review
1 helpful vote 1 helpful vote
“friendly and considerate”
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I spent one night in Bangkok before going to Hua-Hin. The hotel is well run with good staff and a nice facility. The rooms are large, well appointed with kitchenette and dining area. We appreciated the comfortable bed, free wifi, and expert attention to detail. Great location near the mall, sky train, specialty shops, and the meals were delicious. Our stay was very enjoyable and highly recommend this hotel.

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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742 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Brisbane, Australia
Top Contributor
84 reviews 84 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Taxi drivers at airport didn't seem to know where this hotel was situated. Roomy suite. Staff accommodated our early arrival. Pool area disappointing. No poolside drinks or food available plus major construction adjacent to the hotel. Breakfast was good. I would try to find something in a more central location next time. Well priced.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked this hotel because it was the best place to stay, located in the business district, just steps from BTS Phromphong station which meant it was easy for us to get around city using the rail system. We found it to be a nice location, not as crowded and very close to great shopping and restaurants. My wife did the spa and she loved it very much. Throughout our stay, all the staff went out of their way to make our vacation better, but we had to single our Front desk staff for really going above and beyond. Thank you Emporium Suites, we had a great time and we will stay with you again on our next trip.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevilla La Nueva, Spain
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed my time in Bangkok with the help of the staff at Emporium Suites. They were very kind, polite, and bent over backwards to accommodate me. The hotel is more like an apartment complex because each room comes with a kitchen. The location is central and right next to the sky train. One stop over is Soi Cowboy and nightlife. Also the lobby of the hotel is connected to a large mall with an extensive food court. This is the place to stay when in Bangkok. I was there during the King's 87th birthday and they had a shrine up for him.

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 1 week ago
Dear Madame,

Thank you very much for your review.

I am totally happy to know that you were enjoy while you were with us. Specially your compliments of our staff go extra miles to accommodate you.

Thank you too for mentioned that you will visit us again once your fate brings you to Bangkok.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always wonderful staff, but the renovations made for a few uncomfortable nights and mornings. To be fair the renovations are going on in the mall, but it's attached so the noise can distract those lodging in the hotel.

  • Stayed November 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 1 week ago
Dear Sir,

Thank you for your review.

Apology for the inconveniences due to renovation from the mall, good news is the refurbishments of the mall is come to the last stage already.

Much much progress from the mall side and it really looks nice. Please come to check it out.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart, Germany
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed the 10 or 12 time at the Emporium Suits. All fine as usual. The location directly at the BTS and the Emporiul Shopping Center is more as convenient.

The only thing they should work on is Breakfast selection and quality. It could definatly better.

I will be there again in Dember..I guess that is the best statement of all

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 1 week ago
Dear Sir,

Thank you very much for your compliment.

We couldn't thank you enough for visiting us again and even took the time to write about us too.

We are already looking forward to welcome you back to Emporium Suites by Chatrium.

Yours sincerely,
Saminee T.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had the chance to stay at the Emporium Suites in Bangkok, It's very nice hotel in contemporary decor. The rooms are not super great, but certainly comfortable and don't hear too much noise. The one drawback is the bathroom itself, a bit small and the shower is a tub shower combination is not what I'm expecting in a 5 staff hotel. Sorry I didn't try breakfast buffet so could not comment on that. Surprisingly, the hotel provided me a complimentary cake to celebrate my birthday which was a lovely gesture. The staff has done a very good job and I would like to send a special thank to all of them.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
saminee t, Front Office Manager at Emporium Suites by Chatrium, responded to this review, 1 week ago
Dear Sir/Madame,

Thank you for took the first review and it is such an honour that your first review is about us.

I am glad to know from your review that you enjoy the small birthday celebration we prepared for you, we all here send the best wishes to you again.

We have to thank to you too for stayed with us and even sharing your experience here in TripAdvisor.

Yours sincerely,
Saminee T.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emporium Suites by Chatrium

Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#215 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Number of rooms: 378
Official Description (provided by the hotel):
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 
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Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel

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