We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent” 5 of 5 stars
Review of Emporium Suites by Chatrium

Save Saved
You added Emporium Suites by Chatrium to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Emporium Suites by Chatrium
4.5 of 5 Hotel   |   622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Offers & Announcements
Best Rate Guarantee Offer
Ranked #8 of 750 hotels in Bangkok
Ra'anana, Israel
1 review
2 helpful votes 2 helpful votes
“Excellent”
5 of 5 stars Reviewed April 3, 2011

very good hotel, great locatio, great service , good food. the only problem is waiting time for elevators- takes too long.

  • Stayed March 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

942 people have reviewed this hotel

Traveler rating
    609
    269
    48
    11
    5
See reviews for
94
249
71
132
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 19, 2011

It was a shock to stay in a room with cockroaches running about.Carpet in the room is really dirty and bathroom is unclean.We won't advise anyone to stay at this Hotel.

  • Stayed February 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City
1 review
4 of 5 stars Reviewed February 16, 2011

We were upgraded the room at check-in and the panorama view from 38th floor balcony was something else. It was rather difficult to find entrance of the hotel after getting off Sky Train at Phrom Phong Station due to renovation.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, February 18, 2011
Dear Unclesam23531,

Thank you very much indeed for took time to wrote about us. We appreciate your kind words.

Just to update you that the renovation on the office building side (Emporium Tower) is almost completed. Please come back to see how amazing the transform is!

Once again, we appreicated your kind support.

Yours sincerely,
Saminee Tharaksa
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 9, 2011

This was probably about the 10th time I've stayed at The Emporium but sadly may be my last. Here's why. To start, I'm not someone who expects or necessarily wants the red carpet rolled out but after so many previous visits I was a little surprised that there was absolutely no acknowledgement that I was a returning guest. No welcome drink, no note from the management etc. I'd booked a "Business Package" deal which included amongst other things free Wifi and Daily newspaper. The newspaper failed to arrive till I asked for it and the Wifi wasn't explained at check in, had to be requested and then was charged as an extra on checkout (deducted after being pointed out). My biggest problem was with the air conditioning. Set to it's lowest level in our room it still blew with such force that I found it difficult to sleep, it caused me to develop a chesty cough that took two weeks to shake off. We did move to a corner room where the bed was out of the aircons path but the damage had been done. On the positive side the pool, spa and gym area is terrific and the proximity to the Skytrain and Emporium Shopping Centre is a big plus.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saminee, Front Office Manager at Emporium Suites by Chatrium, responded to this review, February 18, 2011
Dear Hipeejay,

Thank you for your comments.

In the name of The Management and staff of Emporium Suites, I would like to say sorry for your inconveniences and unpleasant experiences.

I will personally email to you in order to have more information of your stay.

We appreciate your comments and will certainly working on those issues you raised.

Yours sincerely,
Saminee Tharaksa (Ms.)
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2011 via mobile

Stayed three nights in Bangkok with wife and 2 yr old daughter in a spacious suite.
Comfortable room with a lot of space for additional bed.
Convenient location in same building as shopping mall and by Sky train station.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2011

We've visited Emporium Suites every Christmas and New Year holiday over the past 8 years, with my parents and sisters. Since we stay there for several weeks each time and we want to cook dinner by ourselves, the room kitchens and the adjoining gourmet supermarket are quite convenient for us.

It looks like the room prices got much higher than they used to be though.

  • Stayed December 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
1 review
4 of 5 stars Reviewed January 14, 2011

Staff helpful with excellent amenities and very conveniantly located, most enjoyable.

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Emporium Suites by Chatrium? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Emporium Suites by Chatrium

Address: 622 Sukhumvit Soi 24 | Khlongton, Khlongtoei, Bangkok 10110, Thailand
Phone Number:
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bangkok
#7 Luxury Hotel in Bangkok
#13 Business Hotel in Bangkok
#53 Family Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Emporium Suites by Chatrium 4.5*
Official Description (provided by the hotel):
Emporium Suites by Chatrium presents elegant luxury living and unparalleled convenience downtown in one of Bangkok’s most prestigious areas. Situated above Emporium Shopping Complex, it offers everything from designer shopping to easy access to the business district. Each guestroom provides exceptionally spacious comfort, with floor-to-ceiling windows, separated cooking stations and the high quality furnishings. Dining at The Emporia combines delicious international cuisine with stunning city views, whilst cocktails can be sipped by poolside at the Pool Bar. Stay fit in our modern Fitness Center, with both male and femalesteam and sauna rooms before getting down to business in one of our five meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, Cheap Tickets, Tingo, TripOnline SA, Priceline, BookingOdigeoWL, Agoda, Despegar.com, HostelWorld, Jetsetter, Venere and Otel so you can book your Emporium Suites by Chatrium reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emporium Suites By Chatrium Hotel Bangkok
Emporium Hotel Bangkok
Bangkok Emporium Hotel

Owners: What's your side of the story?

If you own or manage Emporium Suites by Chatrium, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.