We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“very rude staff” 1 of 5 stars
Review of Ma Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Ma Hotel to your Saves list
Ma Hotel
3.5 of 5 Hotel   |   412 Surawongse Road, Bangkok 10500, Thailand   |  
Hotel amenities
Ranked #480 of 772 Hotels in Bangkok
Vadodara, India
1 review
1 helpful vote 1 helpful vote
“very rude staff”
1 of 5 stars Reviewed April 8, 2012

the hotel staff is very rude and also take away customer belongings as i check out the room forget my fast food box, i request from staff kindly check my box so lady from there staff told me she cant able to give me back as one glass is missing from room then i told her why you not tell me at the time of check out she told me why you not check your fast food box at the time of check out time VERY CHEAPPPPP satff hungry for fooddddd. this hapen on 18 june 2011 at 2.30 pm.

Stayed June 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

323 reviews from our community

Traveler rating
    20
    112
    110
    47
    34
See reviews for
30
59
34
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
IRAN
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2012

The location is very good, because it is near to the patpong nightlife which is the one of most amazing night lifes of Bangkok. You should visit there. And also hotel is near to the River city where you can take boats by the river and go to visit some of the historical Temples. Most of the staffs are friendly and smiling. But actually the hotel is old and needs to be rebuild. The resaurant is nice and have variable breakfast selection for you from tropical fruits to the thai and indian breakfast and also different kind of selection for launch also . Actually the reastaurant is large , but will be closed soon on the 8-9 oclock at the nights. There is a very small area they call swiming pool !! It is not usable just decoration. At last it has value to stay there.

Room Tip: If You want to book a room, keep in your mind that choose one of rooms that the windows open to the...
See more room tips
  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 31, 2012

old hotel with no fitness center, no slippers, lots of cockroaches even in the breakfast's table! no access to free internet. and no bidet in bathroom. and staff including reception didn't know English!!!! so they couldn't help u at all.
location of the hotel was OK but not very good.
refrigerator had lots of noises which bothers u specially when u want to sleep.

  • Stayed March 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2012

It was d most pathetic hotel in bangkok i have evr seen. Rooms nd service is lower than a two star category hotel. The worst part was we left frm pattaya to safari world with grp of 90 pax. Reached bangkok at 4pm. Still the room keys and rooms were not ready. The last key recieved was at 6pm. That shows the service. Evry 1 who wanna have holiday in bangkok its a caution. Think 10 times before u decide this hotel. Breakfast,rooms,service all together a dud.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Top Contributor
136 reviews 136 reviews
102 hotel reviews
Reviews in 76 cities Reviews in 76 cities
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed February 29, 2012

The hotel does have good location between Chinatown and Silom. Lumpini park is also not far away and it's good place for jogging.

The rooms are quite clean, but old and they do have old AC. Also, the staff was not really helpful.

  • Stayed February 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 21, 2012

No internet
Very old and derty room
Old tv and air codition
Good break fast and staf

  • Stayed January 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 13, 2012

The only advantage of this hotel is central location, all taxi drivers know this place, but the rest... Rooms are uncomfortable, staff quite rude and lazy, and the rates are way to high! For the same or even less money one can find far better option as we did on our way back! Manohra - Never again

  • Stayed December 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Ma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ma Hotel

Address: 412 Surawongse Road, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #480 of 772 Hotels in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ma Hotel 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Ma Hotel is a 243 rooms 4-star hotel. Our concept is about simply being "Smart" - Smart and comfort design, Smart service, and, most of all, Smart choice for you. With our 6 room categories and functional facilities, such as: cozy indoor swimming pool, lobby lounge, restaurant and bakery cafe, we are ready to serve. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Agoda, HotelTravel.com and Hotels.com so you can book your Ma Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ma Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.