This was the last stop on our trip through Vietnam, Cambodia and Thailand. My view was that the hotel was very poor and I wouldn't recommend it to anyone. For a start Wifi is a total joke. I have never heard of a hotel that does not provide free Wifi, and when you were able to get a code (each person had their own one for some strange reason) it didn't work. Their excuse is that it is just slow... well it simply does not work full stop.
Also the room was dingy and tired looking, and at the time we arrived there was workman carrying our repairs to the swimming pool so we couldn't use that.
The most worrying through were the insects I found crawling under my pillow. On the first night there I noticed a black insect at the top of my pillow, my husband got rid of it and I forgot about it. The next morning as I got up I pulled my pillow away and another one ran away from under it. I couldn't get back top sleep after that as it was clear there was an issue with insects in the rooms and the bed. Not what you need when you just want a decent lie in.
Last but not least we ordered a taxi to the airport for 9.00am. I was told by reception that there was no need to worry about this until the morning. On the morning we ordered a taxi for 6 of us but they wanted paying up front. We paid out the sum needed and waited and waited and waited. In the end we got fed up waiting and growing cocnerned about our flight time we went out onto the street and ordered our own taxis. Not what you need on your last day! We also had an issue getting our money back in full.
All in all I wouldn't stay here there are much better hotels in Bangkok (see my Banyon Tree review) and even if you want to stay in more of a budget hotel there are better ones for your money.
G Adventures... you really need to sort this out because you provide such beautiful hotels for the whole of your treks but this one on the last night was a real let down.
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