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“DIFFERENT WORLD” 5 of 5 stars
Review of Shangri-La Hotel,Bangkok

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Shangri-La Hotel,Bangkok
5.0 of 5 Hotel   |   89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand   |  
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Ranked #12 of 778 Hotels in Bangkok
Certificate of Excellence
Watford, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“DIFFERENT WORLD”
5 of 5 stars Reviewed May 9, 2013

Faultless hotel. The approach road to the hotel might be a bit off-putting as you travel through some fairly rough looking streets of Bangkok. But once you arrive at the hotel it is like a whole new world.

Can not fault the staff, the hotel the food everything was just perfect. 100% effort on all of the staff to make sure that your stay here is FIRST CLASS. From the moment we checked in (In the room direct) not in reception the whole stay was just perfect.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,057 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,254)
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Chicago, Illinois
Level Contributor
147 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed May 9, 2013

Location in Bangkok is critical, as sprawling and disorderly as the city is, so the riverside location of the Shangri-La in the old fareng quarter is the place to start with a don't-miss recommendation.
We had a five-night family stay -- with the impeccable quality of staff service figuring high on our reasons for satisfaction. The first example was on our check-in -- although our travel agent had booked a deluxe room with an extra bed for our daughter, we were initially shown to a room nearly too small to turn around in. A request back at the desk elicited a prompt tour of two larger alternatives, and we settled in a perfect junior suite in the new wing, at a nightly price uptake of under $30. In addition to consistently helpful and attentive service in the restaurants, at the pool, and with the water-taxi service, our other top-of-line experience was with the laundry and cleaning; we had been travelling for two weeks and needed serious wardrobe attention, which at relatively reasonable prices enabled us to be fit to appear in public again.
It's a big hotel, with all that conveys -- the breakfast buffet is vast and varied, the two pools are well occupied, and dinner reservations are needed at least for the Thai dining room on the river. Those seeking a boutique would go elsewhere -- for us, our needs were well met.

Room Tip: Ask for a river view if possible. The choice would be personal between the old and new wings -- dire...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 9, 2013

We enjoyed the location by the river and reasonable access to the airport. The room/suite was slightly old fashioned but charming. Helpful staff, great breakfast with everything I could think of too choose from. Italian restaurant in the garden served delicious food in a relaxing atmosphere.
The hotel limo BMW 7 Li was very comfortable for our 06:00 departure.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2013 via mobile

We finished our S.E. Asia trip at the Shangrila. Our second and def. not our last stay. Excellent staff, relaxing aft. Teas, perfect location, very personable General Manager, great food, wonderful room with view. We enjoyed to the max.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 8, 2013

This is by far the most wonderful hotel I have ever stayed in. The staff throughout cannot do enough for their clients and it is so comfortable everywhere. We got an upgrade as it was our silver anniversary trip and a chocolate treat in our room as well. Next2 restaurant, best buffet breakfast and best buffet dinner we have ever had. Machines in gym had been upgraded since my last visit which was cool. Spa wonderful according to my husband but expensive.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 8, 2013

Located next to sky train and Chao Praya dock from where you can take sightseeing cruises or dinner boat. Rooms are classy and spacious with perfect view on river and town. Hotel stuff are very polite and helpful. Official hotel car is BMW 7Li and it cost not much to rent it, with driver, for night out in clubs. Good SPA and swimming pool area.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed May 8, 2013

A Shangri la hotel is generally top notch. Shangri la Bangkok always is. From the moment we arrived we knew we were going to be cared for as if part of the family. The staff are so attentive and seem to know what you want or need before you do. The Club Lounge will make your stay even more special. A few steps beyond the lobby and you are on the real streets of Bangkok. Fantastic to explore with the knowledge that you will return to the oasis of shangri la at the end of your day. On this trip we also explored Bangkok by cycle using Follow Me a tour company just 20minutes sky train & walk away. We will be back.

Room Tip: Upgrade to the Club Lounge. You won't regret it.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Bangkok
#8 Romantic Hotel in Bangkok
#10 Luxury Hotel in Bangkok
#12 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Number of rooms: 802
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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