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“Second visit, first class!” 5 of 5 stars
Review of Shangri-La Hotel,Bangkok

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Shangri-La Hotel,Bangkok
5.0 of 5 Hotel   |   89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand   |  
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Ranked #11 of 753 hotels in Bangkok
Sydney, Australia
Top Contributor
68 reviews 68 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“Second visit, first class!”
5 of 5 stars Reviewed March 19, 2013

Love the Shangri-La Bangkok. It's perfectly situated by the river, and since I was last there in 2000, it has only got better. The Next2 Bar by the river is a great place as the sun is going down, and for night drinks, and the food at the Cafe is superb. Thailand is the land of smiles, but service is on Thai time and a drinks order at the bar can take a while to get to you...

One of the best buffets going around. Stayed in a "normal" room which has a great bed (super king) and great bathroom.

The hotel has a river boat that will take you down to a local mall (RiverCity - not that nice) and it's a good short ride on the Chao Praya .

Sirocco and the Skybar is a short walk away (3 mins) and is well worth going to for a drink with a view.

The sky train is connected through a long internal walk, and that can get you around the city quickly.

Was there for a business conference with over 300 delegates, and it catered for us very well. All had a good time!

Room Tip: Riverside is important
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (915)
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Liverpool, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 19, 2013

We only popped in for lunch one afternoon and the place looked great. I would look to stay here next time I come to Bangkok. The food we ordered was really nice and I thought it was more than value for money.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyneside
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 18, 2013

Never before in all my world travels have I expereinced exceptional service like we had in this hotel. I cannot praise the staff enough for their kindness & courtesy. All services like pools, entertainment and food was well above average

Room Tip: Choose a room overlooking the river if possible
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larkspur, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 18, 2013

Great hotel, great service, and great location! Stay at Club level for drinks and food all day, and the best Happy Hour drinks and food. Staff is what makes this hotel so wonderful. Room are all lovely, many with River View.

Room Tip: River View on Club level
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2013

After several visits, we have settled on the Shangri-La as the best hotel for us in Bangkok. For anyone travelling within the city, its location is unchallenged: across the road from the Skytrain and river boat services (access from both hotel wings using the third floor). For a city-centre hotel, the Shangri-La has that essential quality of spaciousness, both inside the comfortable lobby area, and externally alongside the Chao Phraya river and around the pool. The bedroom and bathroom were equally comfortable (river view advised), and the service excellent in every possible way, including in-room check-in. Altogether a 5-star standard-setter.

Room Tip: we had a river-view room fairly high (8th floor), not near the elevators (quiet)
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
66 reviews 66 reviews
60 hotel reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed in the Krungthep wing to celebrate our honeymoon and my birthday and from the second that we walked in the door the staff was incredibly friendly and nice. There was breakfast, afternoon tea and evening drinks, which were great. The staff really went out of their way to be helpful. The room was fantastic. The pool area was nice as well. The hotel is conveniently located on the subway line, so it is easy to get to other parts of the city without taking a taxi (traffic can make this incredibly slow). I highly recommend this hotel.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2013

The Shangri-La is truly a 5-star hotel under any definition. Traveling down the river to different locations is the best way to go in Bangkok - and it's easily accessible. The facility was truly elegant- from the marble to the orchids. The staff was incredibly helpful and friendly. The poolside bar had wonderful food and drinks and gracious servers. In all of our years of travel, we would rate this one of the best hotels we've ever stayed in and would highly recommend it for its beauty, location and quality of service.

Room Tip: Concierge service very helpful.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel,Bangkok

Address: 89 Soi Wat Suan Plu, New Road | Bangrak, Bangkok 10500, Thailand
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Bangkok
#6 Romantic Hotel in Bangkok
#7 Family Hotel in Bangkok
#9 Luxury Hotel in Bangkok
#14 Business Hotel in Bangkok
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel,Bangkok 5*
Official Description (provided by the hotel):
The Shangri-La Hotel, Bangkok, is a 5-star luxury hotel in Silom district, Bangkok. The design and appointments express the welcoming warmth and richness of Thai culture throughout the hotel, from traditional teak dining pavilions to the most up-to-date room features.The hotel has a total of 802 rooms including 72 suites in two wings, Shangri-La and Krungthep, and is adjacent to the Saphan Taksin station of the Skytrain, Bangkok's elevated metro system.The hotel also offers fully-serviced apartments for guests wishing a longer stay. ... more   less 
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Also Known As:
Shangri-La Hotel, Bangkok Hotel Bangkok
Shangri La Bangkok

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