We have just returned from a few days in Bangkok and this time we stayed at the Shangri-La. This hotel is situated on the river and is very convenient for the Saphan Taksin Sky Train and the river ferries. These can both be accessed by walking through the hotel's annex. In addition the hotel runs their own shuttle boats to some places such as the new Asiatique and River City. Having stayed at other hotels in this area I would say that you definitely get more 'bang for your buck' at a hotel like this. The gym is equipped with excellent machines and the steam/sauna area is good but for single-sex usage only. The beds are extremely comfortable and you can select your pillow type if necessary. One of the best things about this hotel is the pool - it is large and has plenty of room for sunbeds and relaxing in the gardens. The staff continuously provide guests with iced water and in the afternoon they even bring round complimentary ice lollies made from real juices (we had one passion fruit and one mixed fruit which were tasty and refreshing). Other hotels have pools but they are rather poor in comparison - either in the shade or surrounded by bare concrete and with few sunbeds. The food is good too - breakfast provides everything one could possible want and the poolside snacks are substantial and do not compromise on quality. The staff are helpful and polite and make you feel as if they care that you have a good experience whilst a guest. We will most certainly stay here again when in Bangkok.

We have stayed at this hotel on more than o e occasion and we are never disappointed,we love the view over the river especially at night.
The rooms are large and luxurious and have everything you need,including free wifi.
The staff are very helpful and attentive,and the breakfast is a real treat with so much choice it is unbelievable.
The setting for the breakfast sitting by the river is also amazing,it is a good. Notice when staying in Bangkok

Starting with Beetle like Bugs coming out of the bed head onto me and the bed my 5 star holiday was suddenly going nowhere after being there only 3 hours. So bad was this infestation they had to change my room so we were up till 1am on the first day all tired.
The new room had a great view ., but the shower was a nightmare to turn on sometimes resulting in cold water or the second person not getting hot water then having to use the hand held shower over the bath. the desk lamps had a broken switch so could never use the desk at night and trying to find a light switch appropriate to a light .,well we gave up ....!!!!
The biggest annoyance to the rooms were.,
1. Cheap satchets of instant Nescafe coffee...!!!come on you're suppose to be 5 STAR ..!! The Banyan tree Bangkok has plunger pots and nice coffee so does Economy Class on Qantas..!!
2. The rooms were never made up till after 4pm ., usually around 4.30 pm so we never got to get our afternoon rest after being out all day.
Also never use their Restaurant Reservation Desk., not ONCE were our reservations recognised and the young man on the desk is an absolute twit..!!
The Salathip Restaurant is the worst Restaurant I've been to anywhere in the world..,there's better local restaurants ..
Could not get into the Horizon Club as it had been taken over by some Corporate Conference
The breakfast was very good as were the Staff so some reprieve.
The pool side service was the only 5 star attraction we found .
The Sunday Tea Dance Buffet was superb and a delight.
At best this is a 3 Star Corporate Conference Centre. So if you're not in a conference at the Shangri-La then is no other reason to stay there.

My wife and I last stayed at this hotel 10 years ago. We loved it then and had booked a 3 night stay after a tour of Rajastan for a bit of pampering before we continued our journey to Myanmar. Following a Poor Shangri La experience in New Delhi, we arrived in Bangkok with some trepidation. No need. The hotel car was waiting at the airport to whisk us to the hotel. As we arrived, a charming customer relations representative took us straight to our room to check in. The room was excellent and things just remained at that level throughout the 3 day stay. Service was absolutely first class, food was excellent, nothing was too much trouble. On our last day my wife chatted to Marlon Hirsh, the general manager who was in the restaurant area at breakfast. She mentioned that we were moving on to Yangon where we were staying at the Traders Hotel. When we arrived in Yangon, the hotel greeted us with a bottle of wine and a cake to celebrate our 40th anniversary. Thank you, Mr Hirsh, that truly is outstanding service. This is our favourite hotel and looks likely to remain so.