Shangri La Bangkok is as close to the perfect hotel as you are likely to find. You would need to be terminally grumpy to find fault here. We stayed for five days in the Krungthep wing of the hotel in October 2012. This wing has its own entrance lobby, swimming pool, restaurant and staff. Krungthep wing guests have the run of the entire Shangri La but enjoy complimentary high tea every afternoon and cocktails from 5.30 to 7.30. The staff are friendly and efficient and seem to be able to anticipate a guest's every whim. The staff in the rest of the Shangri La are equally charming and professional. This is a great hotel.

Checked in for a long weekend in Bangkok and a city visit.

Booked a club lounge room to enjoy the facilities of the club and the evening happy hour.

First class service from check in till check out. The staff throughout is excellent, from the lounge, to the housekeeping as well as in the gym.

The rooms are fairly spaceous and offers good views of the river, with beds of superior quality.

The hotel location is smack in the middle of downtown, so some traffic should be expected to/ from the airport, however, and hour should do.

Relatively easy to get around from the hotel, either by taxi or river boat.

My compliments go out to the staff and management of the Shangri- La Bangkok for making my stay an excellent experience.

Would not hesitate to come and visit again!

Fantastic position on chao praya river. Staff cannot do enough for you, food exeptional, especially breakfast. Horizon club worth checking out for afternoon tea and evening cocktails. We check into this hotel every year around christmas time for four or five days and have never been disappointed.

My husband and I stayed at the Shangri-La from Oct 30 to Nov 3. We have stayed at the Shangri-La in Cairns and enjoyed it, so we thought it would be a good choice for our first trip to Bangkok. We are so happy we picked it!

Location: The hotel is located right beside the Chao Praya river which is perfect as most of our tourist trips took placed by boat. They also have a convenient and free shuttle to take you back and forth to the Asiatique open air night market and also River City. it is also right beside the sky train which made trips into the city to MBK or Siam Paragon a breeze. Excellent location for those that need to get around in the city.

We had a wonderful room on the 17th floor with a balcony overlooking the river. You MUST get a balcony over the river. We enjoyed our mornings and evenings watching all of the boats.

Restaurants: We loved the main restaurant on the ground floor. If you are able, do try the buffet for dinner at least once. It has a very diverse range of flavours ranging from western to Thai, Indian, Sushi and much more. They also do a wonderful Pad Thai a la carte. 

We also enjoyed a meal at the Salathip. Although the "show" wasn't very entertaining (the dancers came around once for 5 minutes), the food was quite tasty and authentic. Our hostess recommended some dishes that we would have never found back home and we were quite happy with the selection.

Staff: The staff were charming and attentive. The concierge was very helpful in assisting us with planning tours and mapping out directions. We made a few requests from our room and the staff were able to assist us right away. (we went to a different hotel after the Shangri-la and we really missed the way we had been treated at the Shangri-La.)

Pool: The pool was just the right size for a refreshing dip. The waiters and staff attending to the pool area laid out our towels and checked up regularly to make sure that we had everything we needed.

Extras: in our room everyday there was a selection of different fruits fromThailand. I loved loved loved this. I enjoyed sampling new and sometimes very strange looking fruit that I may not have ordered otherwise.

Chocolate bar: My only complaint (and it would be a small one) was the chocolate bar. The selection was nice; but we had one service problem. I had ordered a cappuccino to take away. Unfortunately the lids did not fit the cup; but they forgot to tell me that. They placed the lid on, so when I went to sip it, it went all over my shirt. The response was to just bring me a cloth and tell me the lid didn't fit. I wasn't happy; but this was only one small blip on our stay.

I would definitely recommend this hotel. I will absolutely stay there again if I have an opportunity to get back to Bangkok. We are only sorry that we couldn't try their other location in Chiang-Mai ( the prices were a little higher there with the short notice of our trip).

Room Tip: Balcony room overlooking the river is a must. As high a floor as you can get.
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