The rooms are not worth even for a 3 star rating.
The house keeping and the front desk co-ordination is the worst.
They do not care about the indian customers and speak friendly with the Russians or Thai etc.
No free WI-FI Service.
No Microwave owens.

We stayed in the hotel on 29 Dec 09 to 1 Jan 10 & are happy about it, though it is a bit worn.

The location is good & within short walking distance to the Queen's Park (for jogging & chin-up, etc), Emporium (for shopping, fruit & food), massage parlours (for decent quality Thai massage at THB300 for 2 hrs), restaurents (e.g. Lemon Grass, Je Ngor's Kitchen), a Sky Train station (though we travelled by taxi because it was cheaper for 4 persons & not much traffic jam during New Year holidays), and Cowboy Soi (for a-go-go bars, THB130 for a bottle of beer). Unfortunately the Mambo ladyboy show moved to another site qutie far away (THB100 x 2 for taxi, THB800 per ticket for the show).

The staff were very nice & helpful. They asked taxi to charge by meter & kept track of the drivers' name. They used hotel car (tuk tuk) to take us to nearly local Thai restaurents (THB 500 for dinner for 4 persons). They allowed us to use the showers next to the swimming pool on the 6th floor before we headed to the airport at 4PM (after we checked out at 12N).

The breakfast was good, though the omelette and scamble egg were not as super as some of the other reviewers opined.

We joined a half day tour via the agent at the hotel lobby for crocodile show, elephant show & elephant ride (~THB1500 per person). We also joined a full day cycling trip organised by Absolute Adventure to visit a local village (pls see my separate review). Both were fun.

I stayed at the Grand Mercure on SOI 22/Sukhumvit for 5 nights from: Dec. 5th thru Dec. 10th 2009. I was visiting Bangkok for the 2nd time on my vacation – the 1st time about 25 years ago, and at that time I had stayed at The New Peninsula Hotel near PatPong on Silom/Suriwong. The front desk staff was so courteous that my heart melted instantly. The Thai ladies working behind the counter were not only gorgeous looking but also bright and intelligent. I love Thai people as they are so friendly, courteous and polite. No wonder, Thailand stand at #4 on Forbes Magazine list as the friendliest nation. The US stands at #10. What I can’t understand is why Australia is at #3 on the same list? That was puzzling to me. Huh! Anyway, back to the hotel. The room was clean, bathroom was clean, and all the toilet essential including toothbrush and paste were laid out there for the guests to use. The view was okay, but I wasn’t there for the view. The breakfast at the hotel was simply put: just scrumptious! They had plenty of dishes out, but my gaze fell on the few Indian curry dishes, which were simply gorgeous in taste. As you exit out of the hotel entrance, you’ll be hounded by a horde of taxi drivers wanting to offer you their services ranging from massage parlors to city tours. I wasn’t interested in any as I had booked my tours thru my travel agent in the US. These are very nice Thai people, and I don’t have anything against them as they are out there to earn their livelihood – so feel free to indulge yourself if you want to hire their services. As you exit onto SOI-22 wand walk towards Sukhumvit road, you’ll encounter numerous British style Pubs, Bars, and Thai Massage Parlors. You’ll hear Thai ladies haggling you to indulge in massage services. Feel free to do so. I also saw quite a few Italian restaurants on SOI 22 as well as Sukhumvit road. I couldn’t understand why were there so many Italian restaurants in this area? Was this an Italian neighborhood? I saw more Brits and Aussies expatriates walking around than Italians in this locality. Though, I would have preferred to see a few English style Fish and Chips restaurants to compliment the Pubs and Bar scene as I’m from the US and am familiar with the Brit Pub grub scene. In final, I want to thank the staff at Grand Mercure for their excellent service. Keep it up guys. I will definitely stay there again – hopefully this time sooner than my last trip.

Hotel is a in a quite place away from the hum drum of city life even though it is near to most of the important markets and tourist intersts . Rooms are spacious and comfortable with good view of the city . Breakfast is well laid with lot of varity and few Indian Dishes too . And the best part of the hotel is , it has an Indian Restaurent just round the corner. Staff were really helpfull and always reday with a smile . Had a very satisfying stay .