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“Great hotel underrated with excellent service” 5 of 5 stars
Review of The Sukosol

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The Sukosol
4.5 of 5 Hotel   |   477 Si Ayuthaya Road | Phayathai, Bangkok 10400, Thailand (Formerly Siam City Hotel)   |  
Hotel amenities
Ranked #150 of 772 Hotels in Bangkok
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel underrated with excellent service”
5 of 5 stars Reviewed October 20, 2012 via mobile

Stayed in family room 1359 . Nicely appointed , clean bathrooms, very good quality linen, free wifi access and close to main markets - mbk, sukumvit, Indra etc. entrance to the hotel is non descript and lobby is small. Breakfast is business like and not eloborate. Staff are friendly. During billing they charged me extra and on enquiry said it was a mistake. Overall a fine hotel
With some class.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 22, 2012
Dear Panand1203,

Thanks so much for the great review; it’s heart-warming to know you enjoyed our ‘fine’ and ‘classy’ establishment.

We are often complimented on our superlative staff and convenient location. We are also very pleased to offer great rooms, delicious breakfast and free Wi-Fi; services we think give our hotel a great and memorable ‘home-away-from-home’ vibe.

W shall be pleased to welcome you back any time :-)

Kind regards,

Ms C.Rafferty
Corporate Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,125 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Sydney
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 15, 2012

Nice hotel, good rooms and good value. Easy access to airport express skytrain. Hotel location would benefit by having a lighted sign which was visible from the skytrain station at night time. Otherwise a good stay and away from the "night lights" of Bangkok.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 22, 2012
Dear John-in-Oz.

Thanks for taking the time to review our property, we really appreciate it.

We are pleased to know you enjoyed our hotel and found it value-for-money.

We shall look into installing a neon sign on our property that is visible from the BTS Skytrain and Airport Rail Link station, thank you for the thoughtful suggestion.

We hope to have you back visiting with us again soon.

Kind regards,

Ms C.Rafferty
Corporate Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 12, 2012

The first room we were given was terrible. Smells of damp and left you felling itchy. We moved to a second room were the shower spills out over the floor and we are left having to mop up ourselves with towels.

Bathroom is dirty, but its that ingrained dirt not something that can be cleaned.

This is not a western 5 star hotel - 5 star lobby and 3 star rooms.

Avoid.

Room Tip: NEVER take the old wing, always insist on the SIam Wing
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 15, 2012
Dear brian s,

Thank you for taking the time to review our hotel; we sincerely value and listen to all customer comments.

We are sorry to hear that our hotel did not live up to your expectations. Generally we receive only positive feedback about our hotel and a 5-star rating for all public areas and rooms. Especially since we unveiled our new-look lobby and bar only a few months ago.

We shall certainly check the room you stayed in immediately and make the necessary repairs. So thanks again for the invaluable feedback.

Kind regards,

Ms Candice Rafferty
Corporate Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
1 review
5 of 5 stars Reviewed October 11, 2012

I had set the meeting at this hotel last month. First, the new image of this hotel is very so beautiful. and a service that i got from their staff special for the captain. He has very good to took care of our meeting and it made me impressive. Actually, have more than beautiful hotel in bangkok but the best service are rare from the famous five star hotel as from my experienced. I used to set the meeting with the 5 stars hotel more than 10 places. but almost i will got the bad feeling with their sevice.
and another part for sales person are very friendly too. This hotel is flexible not too stick to made me cannot move. We can discusse our request with their staff and find the middle way to do.
Our customer like this hotel too. They are very enjoy with the delicious food at our meeting. and the room stay night is nice in thai style big and comfy with clean and made them convenient to travel by BTS or airport too.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 15, 2012
Dear Phattaraporn A,

Thank you for writing such a glowing review of our hotel, we really appreciate it.

We are pleased to hear all your customers like dour rooms, food, staff and location. And that you we’re impressed by our renovations and customer service. We also strive to go ‘above and beyond’ and it’s gratifying to know we have exceeded your expectations in this occasion.

We hope you hold another meeting with us again soon; you’re most welcome :-)

Kind regards,

Ms Candice Rafferty
Corporate Communications Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2012 via mobile

After rebranding from Siam City Hotel to Sukosol hotel, many changes are noticable. New decoration to the common area and lobby, free WiFi is the big change from the old one. The penalty from rebranding is the increasing price.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 15, 2012
Dear denpong,

Thank you for taking the time to review our hotel.

It’s gratifying to know that you like our new look and complimentary Wi-Fi service.

It’s true that we have raised our prices slightly. But these are in accordance with other five-star hotels in Bangkok and we feel justified in doing so given the fantastic new surrounds and services we are now providing to guests.

We hope to have you back in Bangkok visiting with us again soon.

Kind regards,

Ms Candice Rafferty
Corporate Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 9, 2012

i spent 3 nights with my freind in that hotel in early october,its location is near central about 20 minutes walk,shopping center and place to eat is so closed,the lobby and restaurants and hotel enviroment is so beatifull,the rooms are big enough and even beds are so comfortable,the bathroom is large enough and ok,the breakfast was so great and there were many variation of food,which were so delicious,the staff were polite and ok,the manager i have seen was so caring and responsible that i 'd like to thank them.overall i can say the hotel really deserve the cost

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 10, 2012
Dear gisoo,

Thank you so very much for your wonderful review!

We here at The Sukosol are very pleased to hear you loved our hotel so much, especially the new-look lobby, award-winning restaurants, plush rooms, international breakfast and friendly Thai staff.

We hope to have you back with us again soon :-)

Ms C.Rafferty
Corporate Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2012 via mobile

Definetly value fr money. One thing thats annoying will be the renovation outside the hotel. Overall, staffs and hotel cleanliness is definetly to my satisfaction.
My room is big and comfy. That's the most important and I really like it.

Location wise is as good too. 5mins away from BTS, 2 stops jus to reach Siam square and access to all shopping malls.
AirportLink is something I like too, fast and clean, way better den taking a Taksi to airport which will be more jam on the way.

Had not tried the hotel breakfast, as I prefer streets food and restauant outside. Will definitely try out and rate the hotel breakfast on my next visit.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
siamcity, Manager at The Sukosol, responded to this review, October 15, 2012
Dear diorlovey,

Thank you for posting such a positive review of our hotel.

Whilst we apologise for the inconvenience our landscaping upgrade is causing, we are gratified to hear that it do not stop you enjoy our staff, location, cleanliness and rooms.

We hope to see you again soon.

Kind regards,

Ms Candice Rafferty
Corporate Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sukosol

Address: 477 Si Ayuthaya Road | Phayathai, Bangkok 10400, Thailand (Formerly Siam City Hotel)
Location: Thailand > Bangkok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Spa Hotel in Bangkok
#118 Family Hotel in Bangkok
#118 Luxury Hotel in Bangkok
#118 Romantic Hotel in Bangkok
#125 Business Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Sukosol 4.5*
Number of rooms: 470
Official Description (provided by the hotel):
Mixing colonial-style architecture, modern amenities and Asian aesthetics, The Sukosol Hotel (Formerly Siam City Hotel) is a wonderful place to stay for a truly unique, five-star Thai experience. The 470-room hotel is located beside the Phayathai Skytrain and Airport Rail Link stations. In the middle of Bangkok’s famed royal district, the hotel is within easy reach of the best sightseeing, shopping and dining that the City of Angels has to offer. The hotel boasts award-winning restaurants, rooftop pool, fitness centre, gift shop, jeweler, tailor, travel counter and more. ... more   less 
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Also Known As:
Siam City Bangkok
Bangkok Siam City Hotel
Siam City Hotel Bangkok

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